CROSS CLAIMS - Key Persons
Ben has been in the insurance claims industry since 1990, following a career in general contracting. Since he began his claims career, he has handled over 5,000 mold and foundation claims and claims in excess of $5 million for a number of carriers. His claims experience also includes loss for catastrophic events, builders' risk, and business income.
Job Titles:
- Vendor Management Director
Bill has been involved in the insurance industry for over 25 years and a multiline licensed adjuster for 16+ years. He has designed, implemented, and trained software in the insurance industry for major multinational insurance companies in property, auto, and liability applications. William has coordinated and overseen adjusters for catastrophic events on numerous occasions. Prior to joining Cross Claims, William was a Director of marketing for one of the largest IA firms in the USA.
Prior to his adjusting career, Kevin spent 14 years as a residential and commercial construction project manager overseeing projects up to high rise construction buildings. He has over 25 years of residential and commercial, liability and casualty adjusting experience, in both daily and catastrophic claims that range up to multi-million-dollar loss settlements. Since 2003 he has handled claims management with Cross Claims Service, Inc. for multi lines claims which includes appraisals, arbitrations, and litigations.
Patti has a total of 40 years in customer service, of which 21 years as management. During this time 22 years was in the building industry and 9 of that was in management with a national Kitchen and Bath company. She has over 25 years of residential and commercial, liability and casualty insurance adjusting in daily claims to catastrophe claims that ranged up to multimillion dollar loss settlements. Since 2001, she has an NFIP Rating for residential and commercial losses. She has been in claims management with Cross Claims Service, Inc since 2003.