HRC SERVICE - Key Persons
Astrid Boche, a crucial part of our team, has been serving as a Human Resource Generalist at HRC Service LLC for the past four years. Her mastery over daily HR operations, including payroll management, staff training, recruitment, and administration of benefits, as well as her expertise in enforcing company policies and practices, have made her an invaluable asset to our team.
With particular proficiency in conflict resolution and time management, Astrid brings her impeccable organizational skills to the fore, successfully navigating through intricate HR scenarios. Her exceptional knack for interpreting policies and regulations to handle diverse issues has bolstered the efficiency of our operations.
Astrid's respect for confidentiality and professional discretion underscores the high standard of ethics she upholds. This, coupled with her ability to make independent judgments, forms the cornerstone of her role at HRC Service.
At the heart of Astrid's role lies a genuine passion for fostering human potential. She thrives in aligning the right talent with the right opportunities, enabling individuals to thrive in their roles, and in turn, driving the organization's success. Moreover, she acknowledges that each new hire brings a fresh wave of ideas and innovations, strengthening our competitive edge.
Astrid's commitment to learning and development is evident in her ongoing educational endeavors. She has pursued multiple HR courses at the College of the Canyons in Santa Clarita, gaining in-depth knowledge about labor laws, employee performance evaluation, accommodation requests, and creation of effective employee training programs.
Job Titles:
- Co - Founder
- Vice President
Maria Khan, the co-founder and current Vice President of HRC Service LLC, is a seasoned professional with over three decades of profound experience in human resources administration. Known for her innovative thinking, Maria has been instrumental in shaping the future of HRC Service LLC.
As a visionary leader, Maria consistently comes up with creative and forward-thinking ideas that have been instrumental in shaping our strategies. Her knack for innovation extends beyond just ideation. She has a unique ability to examine situations from multiple perspectives, ensuring a balanced and comprehensive approach to problem-solving.
What sets Maria apart is her gift for bridging the gap between employer and employee. She brings a level of understanding and empathy to her work that resonates deeply with all those she interacts with. She believes in creating a harmonious workplace environment that is built on trust and mutual respect, making her a vital asset to our team.
With her approachable and charismatic personality, Maria enjoys engaging with people from all walks of life. She has a knack for establishing connections and nurturing relationships, helping others, and using her interpersonal skills to create long-lasting business relationships. This connection extends not just to her team, but also to our clients and partners, making her a true people's leader.
In her role as Vice President of HRC Service LLC, Maria Khan continues to drive the vision of the company forward. Her deep commitment to her role, coupled with her extensive experience in human resources administration, continues to propel our organization towards continued growth and success. Maria's contributions truly embody the spirit of innovation and collaboration that HRC Service LLC stands for.
Job Titles:
- Director Payroll Services
A proud Californian, Nadia Murray has been an integral part of the Hospitality Resource Center (HRC) team since 2018. Fueled by her drive for continual growth and a thirst for knowledge, Nadia has ascended to the role of Director of Payroll Services and Human Resource Generalist at HRC.
As a results-oriented leader, Nadia focuses on delivering superior customer experiences. A firm believer in upholding the highest standards of ethics and confidentiality, she serves as a reliable point of contact for employees regarding payroll, HR policies, procedures, and concerns. Not only does Nadia handle employee inquiries and address conflicts or grievances, but she also fosters a positive and inclusive work environment.
Nadia's expertise extends to labor laws, anti-discrimination laws, wage and hour regulations, and employee benefits laws. Her keen attention to detail and proven ability to manage multiple deadlines, data, and records make her adept at managing time-sensitive tasks. She also excels at identifying training needs, creating, and delivering impactful training programs, and evaluating their effectiveness. Known for her analytical approach, Nadia has a consistent track record of problem-solving and decision-making.
With a wealth of experience from working with a Fortune 500 company, Nadia brings over 14 years of expertise in customer relations, administration, sales, payroll, and the legal field. Her academic credentials include two associate degrees in human resource management and criminal Justice. An avid technology enthusiast, Nadia stays current with emerging technologies and is well-versed in various software platforms.
Nadia's career also highlights her proficiency in developing and implementing initiatives that enhance employee engagement, satisfaction, and retention rates. She has consistently demonstrated her ability to build and maintain strong client relationships, furthering HRC's commitment to client-centered service. In her current role, Nadia's dedication and skill continue to make significant contributions to our team, embodying the values and ambitions of HRC Service.
Reza Khan, a seasoned veteran in the realm of hospitality, established HRC Service LLC, formerly known as Hospitality Resource Center, in 2005. With a career spanning over 34 years, Reza brings a wealth of expertise and knowledge to his role as President & CEO, drawing on his extensive experience in the hospitality sector.
Prior to laying the foundation for HRC, Reza held the esteemed positions of General Manager and Executive Vice President at Airtel Plaza and Conference Center in Van Nuys, California. These roles allowed him to hone his leadership skills and delve deeper into the intricacies of the hospitality industry.
Reza's specialty lies in invigorating company standards, enhancing profitability, and adept troubleshooting. He combines strategic leadership with a keen sense of understanding of the industry, offering innovative solutions and bolstering the company's performance. His role as a leader is marked by his keen sense of judgement, strategic foresight, and an unwavering commitment to excellence.
Always striving to stay ahead of the curve, Reza frequently attends trade shows and undertakes various courses to keep abreast of the dynamic trends and practices in the business world. His dedication to continuous learning and improvement underlines his commitment to delivering outstanding service and adapting to the evolving needs of the industry.
Reza Khan's vision, expertise, and dynamic leadership continue to guide HRC Service LLC. He embodies the company's ethos of dedication, innovation, and excellence, driving it forward in its mission to provide exceptional hospitality services. His contributions are a testament to his exceptional capabilities and his enduring commitment to the growth and success of HRC Service, a division of Hospitality Resource Center, LLC
Job Titles:
- Director of Operations
- Expert With Swipe Clock 's Time & Attendance
- Member of the Hospitality Resource Center ( HRC ) Team
A California native, Samantha Crisp has been a valued member of the Hospitality Resource Center (HRC) team since 2018. Over the past four years, Samantha has excelled in her role as Director of Operations, demonstrating her adaptability by seamlessly transitioning to remote work after relocating to New Mexico in 2020.
Samantha brings a wealth of experience to HRC, with nearly eleven years of expertise in administration, human resources, payroll, and the legal field. Her exceptional knowledge in areas such as payroll processing, benefits and compensation, and report management, is a testament to her commitment and professionalism.
An adept recruiter, Samantha has an impressive record of successfully on-boarding employees and refining the hiring process. Her efforts have significantly decreased company turnover rates, reflecting her skills and the positive impact of her contributions. Samantha's proficiency also extends to creating handbooks and forms, further streamlining administrative processes.
In addition to her diverse skill set, Samantha is an expert with Swipe Clock's Time & Attendance system, one of our esteemed partners. A lifelong learner, she is keen to stay abreast of the continually evolving federal, state, and local compliance requirements. To ensure she remains up-to-date, Samantha frequently attends webinars and monitors changes in federal, state, and local laws and requirements.
When Samantha is not optimizing operations at HRC or expanding her professional knowledge, she enjoys indulging in a good book or exploring her passion for baking. Samantha's dedication, adaptability, and diverse skills continue to make invaluable contributions to HRC and embody our shared values of continuous learning and commitment to excellence.
Suzie EK serves as a trusted Payroll Administrator at HRC Service, where she skillfully processes payroll and crafts insightful reports for our clients. Committed to fostering operational efficiency and robust business relationships, Suzie values precision and transparency in her reporting. Her meticulous approach, coupled with her unwavering commitment to each client, ensures that our clients receive top-tier services tailored to their unique needs.
Suzie possesses a deep understanding of consumer trends, which she leverages to devise leadership strategies aimed at building strong, effective workforces. She is trained in market research and has taken several courses in data analysis and presentation.
With a degree in Marketing from California State University, Northridge, and Business Administration from Los Angeles Pierce College, Suzie's academic background equips her with the tools to comprehend and navigate the complex terrain of the business and economic world. Suzie's passion for learning fuels her ongoing engagement with consumer market trends, and she firmly believes that a comprehensive understanding of business data is crucial for strategic planning and future development.
Suzie has been a valuable member of the HRC team for one and a half years, during which time she has grown into a vital back-office resource, supporting client projects and business operations to facilitate continued growth. Her professional journey spans over five years in customer relations, where she learned the importance of communication, collaboration, and teamwork in business.
Suzie EK serves as a trusted Payroll Administrator at HRC Service, where she skillfully processes payroll and crafts insightful reports for our clients. Committed to fostering operational efficiency and robust business relationships, Suzie values precision and transparency in her reporting. Her meticulous approach, coupled with her unwavering commitment to each client, ensures that our clients receive top-tier services tailored to their unique needs.
Suzie possesses a deep understanding of consumer trends, which she leverages to devise leadership strategies aimed at building strong, effective workforces. She is trained in market research and has taken several courses in data analysis and presentation.
With a degree in Marketing from California State University, Northridge, and Business Administration from Los Angeles Pierce College, Suzie's academic background equips her with the tools to comprehend and navigate the complex terrain of the business and economic world. Suzie's passion for learning fuels her ongoing engagement with consumer market trends, and she firmly believes that a comprehensive understanding of business data is crucial for strategic planning and future development.
Suzie has been a valuable member of the HRC team for one and a half years, during which time she has grown into a vital back-office resource, supporting client projects and business operations to facilitate continued growth. Her professional journey spans over five years in customer relations, where she learned the importance of communication, collaboration, and teamwork in business.
Before joining HRC, Suzie contributed significantly to enhancing customer satisfaction and retention to boost company revenue. She also served as a recruiter for multiple businesses, skillfully sourcing talented and experienced individuals to fill positions, all while keeping employee turnover at a minimum.
Currently, Suzie is honing her skills as a payroll professional, assisting businesses in managing their payroll data and reports. As she continues to support various projects within HRC Service, Suzie is unwavering in her quest for growth and knowledge. Her ultimate goal is to implement policies and practices that foster an innovative and organized working environment, thereby enhancing the employee experience and enriching the company culture.
Vanessa Tahay brings a wealth of experience to her role at HRC Service, drawing on over six years in administration across diverse sectors and two years in human resources and operations. Vanessa's professional ethos is shaped by dedication, a passion for continuous learning, and a commitment to driving high retention rates and delivering comprehensive solutions for the companies she serves.
Throughout her dynamic career, Vanessa has consistently demonstrated a strong work ethic and an unquenchable thirst for knowledge. Her journey began at the tender age of 17, while still in high school, when she took on a recruiting role for a vibrant non-profit arts organization.
Veronica Lino Aguilar, our dedicated HR Generalist. Bringing two years of hands-on experience in providing our clients with top-tier HR services, Veronica specializes in adapting and expanding to meet every client's unique needs. Her commitment to timely task completion reflects the professional, client-centric approach she brings to her role.
Veronica's role as an HR Generalist encompasses a wide variety of HR-related tasks. From recruitment, onboarding, benefits management, and training, to payroll, background checks, and electronic correspondence, Veronica handles every aspect with a high level of proficiency. Her attention to detail extends to verifying employment, responding to state withholding queries, conducting company visits, and leading virtual meetings. Her comprehensive approach ensures that every facet of the company's HR needs is addressed with care and efficiency.
In addition to her experience at HRC, Veronica brings a diverse range of professional experiences to her role. Her roles as a Campus Supervisor for an Elementary School, an Instructional Aide for special education children, a Program Instructor, Production Coordinator, and Assistant Shipping Manager have all contributed to her leadership development and expanded her knowledge in HR. Currently, Veronica is working diligently towards achieving her SHRM Certified Professional certification, a testament to her commitment to professional development in the HR field.
Through her diverse experiences, Veronica has developed a nuanced understanding of handling situations and de-escalating issues effectively. Her background in education has also informed her approach to understanding and responding to a variety of daily tasks.
One of Veronica's notable achievements includes receiving recognition for creating, developing, and applying a program to foster lasting and trusting relationships with students and the community. This focus on relationship-building continues to be a hallmark of her interactions with clients.
In her two years with HRC, Veronica has showcased her exceptional ability to adapt and grow, rising from Receptionist to HR Generalist in just a six-month period. During this time, she has gained invaluable knowledge of key aspects of multiple HR roles. Skills such as time management, multitasking, encouragement, teamwork, initiative, and leadership have become cornerstones of Veronica's work ethic, and she continues to apply these skills to benefit our clients' companies.
Veronica's unwavering dedication and consistent growth are integral to the HRC team's shared commitment to service excellence.