LYNNETTE LEATHERS

Lynnette Leathers is the founding owner of Mindspot Research and has run the business for the past decade. Ms. Leathers has 20 years of marketing research and focus group moderating experience. She is a RIVA trained moderator and her initial training was completed at Analytic Insights (Chicago) in 1996... Knowing your customer's perspective of your brand is worth its weight in gold. Understanding and building business strategy on data driven voice of the customer input and customer insights increases your chances of success. Our Customer Experience Expertise and Customer Experience Analytics can help you improve your business, focus and solve problems. We offer a proven methodology called MindTrack™ which includes customer, employee and supplier surveys and executive interviews for a comprehensive feedback loop for Voice of Customer Analysis, Customer Satisfaction and Key Performance Indicators, Six Sigma project identification, Focus Analysis as well as Customer Advisory Boards, and..

Also known as: Lynnette Leathers.com

Primary location: Winter Garden United States