THE FM TASTE - Key Persons
Prior to David joining The FM Taste he was honing his customer service skills and operational know how, within the building supplies sector. He know's that companies rely on the delivery of a service and products at the right time, to keep the wheels turning smoothly. An integral member of the team that has a great deal of experience within service delivery. He has brought a great deal of knowledge that transfers to the vending arena very easily.
A hard worker, he expects the same from his colleagues and will always let us know if we have not delivered on his expectations. If you want an honest answer, ask Dave. However be prepared for a response you may not want. A straight speaking Derbyshire lad that strives to supply all of our clients with a great service we can be proud of.
Martin (Happy customers) Kilgallon has come a long way since the "Full Monty" days of his early 20's. Having realised his calling most likely laid elsewhere, and that people needed to eat and appreciated good Yorkshire value for money, the Full Munchy was born. Initially supplying freshly made sandwiches and rolls to convenience stores throughout West Yorkshire region.
Over 20-plus years the business has grown into a supplier of refreshment services and equipment to a large number of clients throughout Yorkshire and the Midlands. He continues to confuse all non-Yorkshire folk by referring to a bread roll as a Teacake.
Away from the office Martin is passionately involved with a local charity helping children with Autism. Even taking on the London Marathon to raise money for the charity in 2019, despite all the comments about his unusual running style.
Paul has been fiddling with vending machines for longer than he cares to remember. If the doohicky isn't turning the whatsit he will know why, and how to fix it so it stays fixed. Having worked in the industry for over 20 years as an engineer, he has experience of most refreshment vending machines. What's good about them, what's not so good and most importantly how to achieve the best from the machine.
To describe him as a typical engineer, would be wrong. He is actually very approachable, great with the clients and can explain things in a way that normal people, that aren't engineers, can understand. Another strand of our team that understands the importance of providing a service in a way that greatly benefits our clients.
Having trained in the artistic environment of theatre lighting, he completely changed direction and found his calling in life was selling vending solutions. Extremely detailed with every project he takes on, a tidy freak, impatient and quietly determined, he will listen to the clients wishes and do his best to provide the most suitable solution.
A rare specimen of the sales species, he really cares about the customer. Has experience of all areas the vending business and uses that knowledge to translate client requests into a functioning service, avoiding all the pitfalls along the way.
O.C.D. is a term that Roz often uses to describe herself. She has the tidiest desk ever seen, with a place for everything and everything in it's place. The stapler being on the wrong side of the desk could trigger a meltdown. Roz's world is black and white which helps keep all her colleagues on the right lines. It either work's or it doesn't, there aren't any grey areas, which really makes the difference in her role at The FM Taste. The administration of every aspect of the business will involve Roz and have her input, keeping all processes efficient and running like a well-oiled machine. She is the glue that keeps the differing departments of the business working harmoniously together. Ensuring the we can all provide the seamless service our clients deserve.