COACHING

It is a trait in working in the response phase of an emergency to become very reactive. That is good. As leaders we respond quickly to keep programs running, redeploy staff, communicate with our audiences. We make decisions quickly, oftentimes with imperfect information. But in any disaster or wide-scale public emergency, there will be a period when organizations and the community as a whole move from response to recovery. The shift will not be clearly defined and will not happen evenly, but it will occur. In the case of this pandemic, it is difficult to envision when that transition will even start. But it will start, and when it does, the way we make decisions will need to change as well.