LISTENING PAYS

Listening is … the heart and soul of leadership; the ultimate leadership competence; the lifeblood of relationship; the essence of respect; and the spirit of life... I have spent the past 30 years studying, practicing, teaching, researching, and writing about LISTENING and its direct connection to LEADERSHIP. I have worked with thousands of leaders in a wide variety of organizations to help them be better listening leaders. The bottom line is: IF YOU LISTEN BETTER, YOU WILL LEAD BETTER. Why? Because listening is at the core of all human behavior and especially at the root of effective leadership. Listening is the thing we do the most of in our life, except breathing... It's estimated that the majority of adults do not have any formal listening education. Yet, the average person misunderstands, ignores or forgets at least 75% of what they listen to. ‘Listening' is definitely not the same thing as ‘hearing'. The costs of poor listening are too high to ignore, including loss of..