The app facilitates the submission of housing violations directly to Los Angeles City agencies using conversational language, in English or Spanish. Explore app details in the panels below... The Tenants in Action (TIA) App is designed to translate between the languages and technologies of citizens, and those of governmental agencies. Residents using the app are first presented with a checklist of board, potentially overlapping categories. While these categories reflect the structure of city codes, they do not impose this structure on the user; neither do they use the dense technical language o f those codes. This allows residents to quickly outline problems without immediately committing to concrete descriptions and legalese... In this example, the user has indicated that they are experiencing electrical and fire safety issues. Complaints can often be categorized in many ways, so the TIA Mobile App is designed to encourage users to check any and all descriptions that might apply to..