EXACT CHANGE STRATEGIES - Key Persons

You are here: Home / Biographies / Aleks Garibay Experience Aleks Garibay, Gold Level ETO Administrator and Certified Apricot Administrator, has spent over 20 years collaborating with organizations striving for social good, ensuring that they have the technology they need to make a difference. She has specialized in working with Bonterra (formerly Social Solutions) software for the past 10 years, managing implementations and ongoing refinements of customized database systems in ETO and Apricot. Ms. Garibay is highly skilled in the Results report building tool, providing clients with dynamic custom reports designed to guide internal case and program management practices as well as ensure the timely and accurate submission of local, state, and federal funding requirements. Additional expertise includes guiding personnel from interns to executive decision makers through organization-specific training sessions and creating solution-specific user documentation for each system build. Ms. Garibay holds a bachelor's degree in Individualized Studies with minors in Public Law and Spanish from New Mexico State University.

You are here: Home / Biographies / Ashley Holm Experience Ashley Holm brings to  ECS over 24 years of experience in the nonprofit industry. She is a self described "data nerd, with a heart" and has a broad experience in database management and implementation, including ETO, Apricot, Salesforce, Raiser's Edge, and DonorPerfect. She holds Certified Administrator status in ETO, Apricot and Salesforce. She believes nonprofits are the most effective at changing and improving lives. "I think effective performance management is helping nonprofits weave convincing narratives balanced by evidence and outcomes."

Job Titles:

• Expert

You are here: Home / Biographies / Emily Megnin Experience Emily Megnin, CETO, CETOR, Gold Level ETO™ Site Administrator and Results Administrator, brings over 12 years of performance management experience, expertise in customer service, advanced knowledge of business software such as ETO™, Salesforce, and Apricot to ECS. She has been a Professional Implementation Partner for CaseWorthy since 2016. She has 15 years of experience with Social Solutions in a variety of customer services and senior management roles, including recruiting, hiring, onboarding, performance management, budgeting, resource planning, and process improvement for a team of 50 employees. Qualifications Ms. Megnin is an expert in data analysis and reporting, qualitative and quantitative research, public speaking, and crisis management. She is driven to help organizations achieve the goals they set forth and measure their true impact through a performance management infrastructure. Ms. Megnin holds a bachelor's degree in Sociology with a minor in Women's Studies from Goucher College.

You are here: Home / Biographies / Grace Ahmed Experience Grace Ahmed, MS, has over a decade of experience designing and managing web apps and database systems for nonprofits. Her computer programming skills have made exceptional customization of Apricot implementations possible for her clients. She has expertise in advanced statistical methods and machine learning. She has experience in program evaluation, using qualitative and quantitative analysis, and loves helping clients empower themselves to demonstrate their successes and to make data-driven decisions. Ms. Ahmed received a Bachelor of Arts with a double major in Psychology and Computer Science from the University of Vermont and received a Master of Science in Complex Systems & Data Science from the University of Vermont.

You are here: Home / Biographies / J. Egler Experience J. Egler is a licensed mental health professional with 7 years experience in nonprofits, research analysis, & public policy functions. In their work, they delivered high value deliverables for client-facing projects within Healthcare, Non-profit, & Government industries. They are passionate about leveraging my experience in government affairs & data analysis to collaborate with cross-functional teams to accomplish high-value mission-driven projects. Egler holds a Masters in Social Work from The University of Texas at Austin and skilled in Policy Research & Analysis, Customer Success, Technical Writing, and Government Relations. They work cross-functionally with business and functional team members as part of complex government policy affairs. A behavioral health professional, Egler enjoys new challenges and working analytically to drive value. They have experience in establishing interagency partnerships, developed written testimonies, and represented organizations on press conferences.

You are here: Home / Biographies / Jessi Engelke Experience Jessi Engelke, Gold Level Certified ETO and Apricot Administrator, comes to us with a collective 12 years experience in the tech and non profit sectors, specializing in leading Apricot and Articulate software implementation projects and directing AmeriCorps and VISTA national service programs. She loves developing solutions that withstand the test of time and celebrating successes along the way. She lives in Kirkland, WA with her partner Bryan and trusty pup, Dori.  

Job Titles:

• Leader

You are here: Home / Biographies / Karri Smith Experience Karri Smith, Gold Level ETO ™ Site Administrator and Results Administrator, has over 20 years combined experience in education, social services, technology and leadership. She has been a Professional Implementation Partner for CaseWorthy since 2016. She has held positions as diverse as High School teacher, Charter School CEO/Founder, IT Administrator, and Database Analyst. She knows from experience that outcomes planning, data collection and reporting can be powerful tools for programs and organizations. As a charter school leader, Ms. Smith was instrumental in strategic planning, development of alternative measures of performance and fiscal accountability. Ms. Smith was both a customer of Social Solutions while employed with the Sonoma County YWCA and an employee as Manager of the ETO Results™ Reporting Team for three years. In that role, she worked with other customers to help them showcase their outcomes in a sound design reflecting qualitative analysis. She is an expert at software acquisition and data analysis - and intuitive at knowing what people want, need, and envision. Education Ms. Smith holds a liberal arts degree from the University of Washington, a teaching credential from California Lutheran University, and a school administration credential from Sonoma State University.

You are here: Home / Biographies / Meghan Cain-Davis Qualifications and Expertise Meghan Cain-Davis, MPA, CETO, Gold Level ETO™ Site Administrator, has over seven years of experience in data and performance management, outcomes measurement, and efficiency building in the nonprofit sector. She has helped organizations identify performance goals and build systems that ensure the quality and fidelity of their data as well as measure, analyze, and report on organizational and program effectiveness. With her years of journalism and training experience, Ms. Cain-Davis is a skilled communicator who is able to translate complex ideas for diverse stakeholders and share her passion for the power of data. She has experience in the ETO™ and Apricot systems and has been a Professional Implementation Partner for the CaseWorthy system since 2016. Education Ms. Cain-Davis holds a bachelor's degree in Journalism from the University of Kentucky and a master's degree in Public Administration with a focus on community development from Eastern Kentucky University. While in graduate school, Ms. Cain-Davis authored and co-authored several research projects with focuses on nonprofit education in rural communities, the effectiveness of employment assistance programs in Kentucky, and community needs assessments that leverage community action councils. She has presented her research at the Southeastern Conference for Public Administration.

Ms. Nilson works with a variety of organizations and programming types, such as DV, multi-service non-profits, wraparound approaches, community collaboratives, educational systems, youth justice programs, and specialized mental health services. She has expertise directing database support teams, leading efforts of organization-wide database content design, overseeing ongoing maintenance, and collecting and analyzing organizational data. She has worked closely with all levels of staff to define and standardize content, outputs and outcomes, as well as to create and test data collection instruments for a variety of internal and external audiences. Ms. Nilson provides technical assistance and develops content to match funding and contract requirements, including producing and maintaining customized reporting to create opportunities for all levels of staff to view necessary outcome data in real-time in an accessible and user-friendly manner. Ms. Nilson holds a liberal arts bachelor's degree from The University of Texas at Austin.

Job Titles:

• Consultant Alum

You are here: Home / Biographies / Nilopher Sahney Qualifications and Experience Nilopher Sahney has over ten years of experience as a Salesforce consultant in the nonprofit sector, including the Exponent Case Management app, covering a variety of industries including but not limited to crisis response, supportive housing, homelessness, education, and insurance programs. She has leveraged her diverse project experience and skill set in an effort to understand customer requirements and develop an optimized process flow for a unique database, document detailed requirements and database design to build a new Salesforce database, and develop scalable custom solutions on Salesforce. She excels in helping clients identify their needs and priorities and, subsequently, devising creative options to fulfill their requirements. She has been instrumental in working with the over 50 non profit organizations in her portfolio and assisting them go live with their Salesforce implementation. In her spare time, she volunteers at the Metropolitan Museum of Art, New York and the Museum of Natural History, New York, using her skills to develop and maintain a database for the Scientific Research department and helping go live with the research material at the Paleontology Department's Oddy Library, respectively. She also enjoys giving tours as a docent at the Folk Art Museum of New York. Education Ms. Sahney holds a bachelor's degree in Commerce from Delhi University and an international diploma in Computer Studies from Aptech Computer (India).

You are here: Home / Biographies / Rachel Crist-Harif Experience Rachel Crist-Harif, LGSW, Certified Apricot Administrator, is equipped with a broad understanding of the roles and services in nonprofit and government sectors. She began her career providing direct services to older adults and adults with disabilities as a social worker in nonprofits and local government. This experience inspired her to move into state government where she oversaw audits of organizational policies and procedures, sampled and reviewed case notes for quality improvement, and created a quality management program to improve outcomes and ensure quality services for people with psychiatric needs living in nursing facilities. After building a career with the State of Texas, she worked for Bonterra as a customer success manager, helping nonprofits narrow their requirements and accomplish their goals using Bonterra software. In addition to helping nonprofits identify and implement their organizational and reporting requirements, she developed and audited organizational processes and reports to ensure our work was measurable and accurate.

You are here: Home / Biographies / Shakira Williams Shakira Williams, CETO, Gold Level ETO™ Site Administrator and Certified Apricot Administrator, has over fifteen years of experience in data analytics, reporting, and database management in the nonprofit sector. She specializes in implementation, data collection, custom report building, and data migration. Reporting experience includes, but not limited to, low income housing, homelessness, and domestic violence. Ms. Williams holds an associate's degree in Psychology from Southwestern College.