SENSE OF HEARING - Key Persons


Adria Robson

Job Titles:
  • OFFICE MANAGER
Bio Adria joined the Sense of Hearing team in October 2012 and provides administrative and office management support for our Welland clinic location.

Amy McInnis

Job Titles:
  • HEARING INSTRUMENT SPECIALIST
Bio Amy joined Sense of Hearing Burlington North location in March of 2019 after graduating from the Hearing Instrument Specialist program at George Brown College. She previously earned her honors Bachelor of Science degree at McMaster University, studying in the Psychology, Neuroscience & Behaviour department. Now working as a Hearing Instrument Specialist at our Burlington and Toronto locations.

Anne James

Job Titles:
  • OFFICE MANAGER
Bio Anne joined the Sense of Hearing team in September 2012 and provides administrative and office management support for our Burlington clinic location.

Bill Donaldson

Job Titles:
  • HEARING INSTRUMENT SPECIALIST
Bio Bill graduated from Conestoga College in 2008 from the Hearing Instrument Specialist Program. Bill works between our Welland location since staring with our company in 2018.

Bonnie Cameron

Job Titles:
  • OFFICE MANAGER
Bio Bonnie joined the Sense of Hearing team in June 2018 as the Office Manager in Guelph. She brings 28 years of experience in the financial industry working with domestic and international clients. She will gladly help you with any questions and concerns.

Carolina Castaneda

Carolina earned her Bachelor's degree in Speech and Language Pathology and Audiology from the University of Rosario and continued her education at the Iberoamericana University, earning a Master's Degree in Audiology in Colombia. She has experience in both hospital and private settings since 1987 and has worked in a variety of clinical and university settings over those years. Carolina moved to Canada in August 2001 and is a clinically certified member of SAC (Speech-Language and Audiology Canada, national association) and a member of CASLPO (College of Audiologists and Speech-Language Pathologists of Ontario) She joined us in May of 2010 and works full-time in our Oakville location where she provides comprehensive audiological assessments, hearing aids evaluation, fitting and verification, extended Wear Hearing Aid Fitting (Lyric) and earwax removal. Carolina cares deeply about helping each patient any way she can, she has always strived to offer her patients the best care possible.

Corinne Galesloot

Job Titles:
  • OFFICE MANAGER
Bio Corinne joined the Sense of Hearing team in April 2012 and provides administrative and office management support for various clinic locations.

David Snelgrove

Job Titles:
  • HEARING INSTRUMENT SPECIALIST
Bio David graduated from George Brown College with his Hearing Instrument Specialist certification in 2010 and joined Sense of Hearing Audiology & Hearing Healthcare in 2012. Recently, David received his certification in Tinnitus Retraining Therapy, TRT, to assist clients who suffer from Tinnitus. He enjoys working at our Mississauga location helping customers find hearing solutions that meet their lifestyle needs and providing quality customer service and support.

Dmitry Yerilin

Job Titles:
  • OFFICE MANAGER
Bio Dmitry has worked in the medical devices field for over ten years with experience in optical, mobility as well as hearing. He lives nearby within the Long Branch Neighborhood. He started with Sense of Hearing in 2021 and works full time as the Office Manager for our Long Branch location.

Elka Gold

Elka Gold has over fifteen years of audiological experience working in hearing healthcare in a variety of clinical and hospital settings. She completed a Masters of Science in Audiology at Dalhousie University and is a registered member of the College of Audiologists and Speech-Language Pathologists of Ontario. Elka works full-time at our Etobicoke location providing audiological assessments and prescribing, fitting and verifying hearing aids and assistive listening devices. She is committed to providing the highest level of care to all of her patients. She has been with Sense of Hearing since 2010.

Jacqueline Demers

Job Titles:
  • OFFICE MANAGER
Bio Jacqueline has worked in a healthcare setting for the past 15 years and graduated with honours from Trios College for Medical Office Assistant. Jacqueline joined the Sense of Hearing team in August 2019 and brings excellent customer service and attention to detail for patients and staff. She enjoys working with the public and will always have a welcoming smile for everyone.

Jennifer Fleury

Job Titles:
  • OFFICE MANAGER
Bio Jennifer joined our Sense of Hearing team in 2021 and provides administrative and office manager support for our Welland clinic location. She brings with her years of experience both in customer service and in the hearing health industry. Jennifer enjoys working with the public, helping others and will always welcome you with a bright smile.

Joe Cowan

Job Titles:
  • OFFICE MANAGER
Bio Joe joined the sense of Hearing team in 2023 as the Office Manager of the Waterdown location.

John Gesa

Job Titles:
  • Member of the Eglinton Team
  • HEARING INSTRUMENT SPECIALIST
Bio John joined Sense of Hearing Mississauga Central location in Sept 2021 after graduating from the Hearing Instrument Specialist program at George Brown College. He is now working as the Office Manager/ Hearing Instrument Specialist providing office management and clinical support.

Kelly Jay

Job Titles:
  • OFFICE MANAGER / ACCOUNTING
Bio Kelly started with Sense of Hearing in 2009 at our Port Credit location. She provided Office Support working with our full time HIS. For the past few years Kelly has moved into our Accounting Department at our Head Office in Burlington.

Kimberley Holloway

Job Titles:
  • OFFICE MANAGER
Bio Kimberley graduated from Humber College in 1987 with a Developmental Services Worker diploma. Kimberley worked with special needs individuals of all ages (primarily adults). Kimberley later worked in customer service for approximately 12 years before joining Audia Hearing Aid Centre in 2002. Audia Hearing Aid Centre (Oakville) was sold in November 2006 to Montcalm Audiology & Hearing Aid Services. (rebranded to Sense of Hearing in 2012) Kimberley has also completed a Small Business Management Certificate Program. Kimberley continues to provide administrative and office management support for our Oakville clinic location. Kimberley provides the Marketing Support, Marketing campaigns and Media presence for all 13 Sense of Hearing locations.

Lara Irving

Job Titles:
  • HEARING INSTRUMENT SPECIALIST
  • Specialist
Bio Lara has been a specialist for 12 years, earning her Hearing Instrument Practitioners Diploma through Grant Mac Ewan University and received her Board certification in 2004. She has been with Sense of Hearing since 2012

Laura Richardson

Laura earned her B.Sc in biology from the University of Western Ontario and joined us in 2015 as a front office manager while completing her audiology application. She was inspired to continue into hearing healthcare after growing up with a brother with hearing loss. She earned her Masters of Science in Audiology from Dalhousie University and is a registered member of the College of Audiologosts and Speech-language Pathologists of Ontario. She re-joined our team in 2019 and she currently works at our St. Catharines location performing audiological assessments and prescribing, fitting and verifying hearing instruments for adults and children. Laura is passionate about improving people's quality of life through hearing healthcare.

Linda Kovacs

Job Titles:
  • OFFICE MANAGER
Bio Linda has been in the health care field for 30 years, starting as a medical secretary, then focusing on the pharmaceutical industry as a Pharmacy Technician in a hospital setting, and Reimbursement Specialist most recently. She is excited to be in an office setting again, meeting patients face to face. She will be Office Manager at our Waterdown location.

Marnie Donaldson

Job Titles:
  • HEARING INSTRUMENT SPECIALIST
Bio Marnie has lived in Hamilton for 20 years. She has been a Hearing Instrument Specialist since 2007. She will bring a lot of clinical experience and local knowledge to this office. She has been with Sense of Hearing since 2016.

Maryann Lawson

Job Titles:
  • OFFICE MANAGER
Bio Maryann is no stranger to Sense of Hearing. She's been with our office since October 2015 and after a short hiatus, has returned to our Burlington location. She has completed the Leadership Skills Certificate Program at University of Toronto. She has worked in the medical field for over 8 years and has brought her experience to us.

Norman Mele

Norman graduated from the University of Western Ontario in 1993 with a Master of Science Degree (M.Sc.) in Communication Disorders - Audiology. Norman joined Montcalm Audiology & Hearing Aid Services Ltd. in February 2004 and has been practicing Audiology for more than the past 25 years. In October 2007 he earned his Doctor of Audiology Degree (Au.D.) having completed his Professional Doctorate Degree studies at A.T. Still University in Arizona.

Rosa Martin

Job Titles:
  • OFFICE MANAGER
Bio Rosa had worked as a PSW, caring for paraplegic and quadriplegic patients for two years before going to back to school for her Medical Office Administration diploma. She Previously worked at a Urgent Care Centre with seven doctors and pediatricians. Rosa brings with her over 10 year of customer service experience, and is currently our Office Manager at our Etobicoke location. She has been with Sense of Hearing since 2018.

Sharandeep Kaur

Job Titles:
  • HEARING INSTRUMENT SPECIALIST

Stephanie Green

Job Titles:
  • OFFICE MANAGER

Sue Salis

Job Titles:
  • OFFICE MANAGER
Bio Sue joined Sense of Hearing in 2018 and covers at both our Port Credit and Appleby Head Office primarily. She brings with her years of Customer Service in Retail. She is also an advocate for the Elderly for their care and support in Nursing Homes.

Taryn Macdonald

Job Titles:
  • HEARING INSTRUMENT SPECIALIST
Bio Taryn has been with us since 2011 after graduating from the Hearing Instrument Specialist Program at Conestoga College. She also is a graduate of the American Sign Language/English Interpreter Program at St. Clair College.

Val Hayward

Job Titles:
  • OFFICE MANAGER
Bio Val joined the Sense of Hearing family in January 2020. She brings with her a positive energy and experience in Customer Service.

Vivienne Saba-Gesa

Job Titles:
  • Member of the Eglinton Team
  • HEARING INSTRUMENT SPECIALIST
Bio Vivienne started with Sense of Hearing in 2018. She has been a Hearing Instrument Specialist for 23 years. Caring for her clients like they are part of her family is a priority. She respects colleagues and Medical associates as they are a very important piece to our success in helping those who need our help. She keeps a very open mind and is willing to listen and learn so that she can understand and grow with her client and in our industry. Lastly she loves what she does. Its not work to me… its my life calling. Its what I do best…. I HELP PEOPLE TO HEAR BETTER because I know how important it is to be a part of life and the loved ones that share our lives with us