OPENNETPROMOTER.ORG

The establishment of an open file standard to exchange data for the Net Promoter System will help broaden its acceptance among users and vendors, and follows models associated with open source software projects... This Open Data Interchange - Net Promoter System is an open-source initiative to promote the next step in the development of the Net Promoter System (NPS). The aim is to make it easy for vendors and users to exchange data in a common format, helping to make the Net Promoter System the de facto standard for loyalty and customer retention... The vision is to develop vendor-neutral reporting standards for NPS. The first step is to implement data standards - in the IT world examples like GIF, MP3, PDF, AVI exist.