CSS

CSS surveys millions of healthcare consumers annually, specializing in the assessment of consumers' experiences with healthcare, with unique expertise in data collection for high-stakes programs that include public reporting or pay-for-performance components. CSS is an approved survey vendor for several NCQA and Medicare programs. CSS conducts surveys in the mail, on the phone, on the internet, and via email. Sample sizes range from just 25 patients at a single clinic to hundreds of thousands of consumers, with surveys conducted in English, Spanish, Mandarin, Cantonese, Vietnamese, and a number of other foreign languages... CENTER FOR THE STUDY OF SERVICES (CSS) is a nonprofit, 501(c)(3) founded in 1974. Our organization has decades of experience in healthcare surveys, research, analysis, and reporting. We work with research organizations, Federal agencies, health plans, healthcare providers, and State insurance exchanges to measure, report, and improve the experiences of healthcare..

Primary location: Washington United States