DATA SYNERGY

Data Synergy was created in response to market demand for testing of voice-enabled Telco systems such as Call Centres. The core product was developed in partnership with Hewlett Packard and natively integrates with its LoadRunner / Performance Center extending its capabilities into voice space... Data Synergy's approach to evaluating the contact center using simulation is based on incorporating customer satisfaction measures into the simulation model as a four-step process Learn More... Data Synergy � Customer Experience Testing Tools for Your Contact Center.

Primary location: Brighton Australia