THE HOUSE OF MERCY AND ENCOURAGEMENT FOUNDATION - Key Persons


Allen Mortimer - VP

Job Titles:
  • Vice President
  • Retired
Allen Mortimer is a retired Pinellas County Schools administrator in the offices of research and evaluation and school board policy. He has a PhD in educational research and evaluation and a master's degree in engineering from the University of South Florida. He also has taken post-graduate courses at the University of Central Florida. He taught classes for the University of South Florida and was a middle school teacher in Hillsborough County. He is co-founder of the House Of Mercy and Encouragement. He is responsible for many of the business operations of the non-profit. He is married to his lovely wife Dolores and they have three children.

Ana Gutierrez

Job Titles:
  • Counselor

Dan Borba

Job Titles:
  • Director

Dolores Mortimer - President

Job Titles:
  • President
  • Director, LMHC, RPT - S
  • HOME Director
  • Licensed Mental Health Counselor
  • Member of the Association of Play Therapy
Dolores Mortimer is a Licensed Mental Health Counselor who holds two Masters Degrees in Mental Health Counseling/Guidance Counseling and Specific Learning Disabilities. She has had a wealth of experience working as a therapist with children of all ages, families, individuals, and couples for over 25 years. She has worked as a guidance counselor in private and pubic schools, and a therapist in community mental health, in-home counseling, and private practice. She specializes in play therapy with children as young as three years old, cognitive therapy, behavior modification, relationship therapy, psychoeducational therapy, and other therapeutic interventions according to the needs of the individuals with whom she is serving. Her areas of expertise are ADHD, depression, anxiety, adjustment disorder, behavioral challenges, grief, and divorce adjustment. Besides working with individuals and groups, she is passionate about educating others in the field of mental and behavioral health. She is an experienced speaker who presents a variety of mental health topics to parents, professionals, and members of the community. Dolores is a member of the Association of Play Therapy and is a Registered Play Therapist/Supervisor allowing her to supervise other professionals in the field of play therapy. There are very few in the Tampa Bay area. She is also a member of the American Association of Christian Counselors and holds a Graduate Certificate in Pastoral Counseling from St. Thomas University. Besides being a supervisor in the field of play therapy, she is also credentialed to supervise those who would like to become Licensed Mental Health Therapists. Dolores has been a member of many other professional organizations in the field of mental health. She is married to her wonderful husband, Allen, and has three children.

Gabriella Mullins

Job Titles:
  • Director / Business Executive

Gianna Borst

Job Titles:
  • Art Instructor
  • Counselor Intern
House Of Mercy and Encouragement is proud to announce we are sponsoring another mental health counselor student intern. Her name is Gianna Borst. She has had lots of experience working with children and families as a middle school teacher at St. James Catholic School in Miami. She also served as interim dean at the school and she has had lots of experience with teaching teens and holding the position as Assistant Director of Campus Ministry at Cristo Rey Salesian High School in Tampa. She will be gradually meeting our children, teens and parents here at HOME. She has already helped in facilitating our mental health conference and has observed many counseling sessions. She attends Wake Forest University and her projected date of graduation is Fall 2023. Welcome Gianna!

Kathy Ostrom

Job Titles:
  • Director

Lindsay Celidonio

Job Titles:
  • Administrative Assistant
  • Office Administrator
Lindsay has been with the House of Mercy & Encouragement for the past 12 years. Lindsay does a great job of managing the office and making sure not only all of our clients are well taken care of, but our counselors too. Lindsay grew up in Dunedin and is currently attending school to complete her Bachelor's degree in Business Administration.

Phil Signore

Job Titles:
  • Certified Public Accountant
  • Director

Rev. Gary Dowsey

Job Titles:
  • Director
  • Priest

Ryan Mortimer

Job Titles:
  • Director
  • Systems Engineer

Sr. Cathy Cahill

Job Titles:
  • Director

Stacy Dennison

Job Titles:
  • Community Outreach Coordinator

Susan O'Neil

Job Titles:
  • Counselor