THE CHANGE AGENCY - Key Persons


Dr Jenny Brown

Job Titles:
  • Consultant
  • Associate Professor of Medicine
Jenny Brown is an Associate Professor of Medicine and a Practicing Clinician with interest in both mainstream medicine and the effects of mind and spirit on health. Throughout her career she has been a clinical teacher developing and teaching programmes for both undergraduates and physicians in training. She was Chief of Medical Staff at the Mater Health Services on an Executive managing 3,500 staff and providing half a million occasions of service per year. Jenny wrote a corporate plan for the Mater Health Services and undertook a major culture change strategy winning the Telstra Queensland Business Woman of the Year. Her first love is clinical medicine but she sees great similarities between managing a patient and managing an organisation.

Jane Downing

Job Titles:
  • Director
Jane is always described as a truly charismatic teacher. Her words and wisdom seem to touch people at a heart level - inspiring new beginnings, new journeys. As a coach, she is a great partner for the exciting, but sometimes lonely work of being and becoming a "real" leader. Jane Downing holds a Master's Degree in Organisational Change as well as a Higher Degree in Counselling Psychology and a Degree in Education. For over 20 years she has been the Director of The Change Agency Pty Ltd, a management consultancy specialising in culture change for organisations and personal and professional development for the individuals within them. Her book "Finding Your Voice" published by Allen and Unwin, continues the pervading theme of her work which centres around leaders and managers assuming responsibility for engaging with people and opportunities and then operating in ways which respect differences and collaboratively solve problems for the common good. She also lectures at the Queensland University of Technology in the Faculty of Business and at the School of Public Health. Jane firmly believes that many of us are frustrated by the systems and structures that we work and live within and that renewal is critical for the individual as well as the organisational and community whole. Her work has always emphasised personal growth as the way to professional excellence.

Joan Wilson-Jones

Job Titles:
  • Consultant
Joan Wilson-Jones has been lifting organisations by ‘inspiring its people' for some decades now. Both from an internal focus as a successful senior manager and from an external perspective as a consultant. With over 3 decades of diverse experience to draw on, having managed successful teams in areas from tax compliance to community services, Joan's work in training and coaching is well supported by a practical background and a solid and relevant educational journey. Highly sought as a presenter, speaker and coach in areas of leadership, change management & workplace cultural change, workplace feedback, conflict management, cultural interactions, supporting staff with mental health issues, happy/healthy workplaces and health & work life balance. Joan holds a Master of Education (Adult and Workplace Education) from the Queensland University of Technology and a B.A. in Cultural Studies from Griffith University Queensland. She has studied concepts of Core Energy Management with Dr William Bloom in Scotland and attended workshops in life transition and dealing with change in New York. She is an accredited MBTI (individual personality indicator) and MTR-I (teams profile indicator) facilitator, a level 2 Reiki practitioner, an accredited 1:1 Heartmath provider and an accredited PSYCH-K facilitator.