TAMMY POLLARD - Key Persons
Job Titles:
- Chairman
- American Pacific Mortgage Chairman
began his career with APM in 2002. Bill served as President from 2004 to 2016 and as CEO from 2016 to 2023, moving to the Chairman role in November 2023. As Chairman, Bill's focus is on APM's strategic direction, balance sheet and P&L management, key counter-party relationships, M&A activity, and his work on the Board of Directors of the Mortgage Bankers Association and the California Mortgage Bankers Association.
Under Bill's leadership as CEO, American Pacific Mortgage realized record production, achieved a gender-balanced executive leadership team and helped convert the company to a 49% employee stock ownership plan.
In addition to his career highlights, Bill has been a longtime advocate for the mortgage industry and has held many leadership roles throughout his professional career. Bill served as the Chairman of the California Mortgage Bankers Association (2020-2021), sits on the Board of Directors of the Mortgage Bankers Association, serves on the Residential Board of Governors for MBA, and is part of the Affordable Homeownership Advisory Council tasked with tackling the challenges of affordable housing in our country.
Bill holds a Bachelor of Science degree in Business Administration with a concentration on finance from the State University of New York at Fredonia.
Ned is responsible for all aspects of production, sales, growth & expansion, and operations for the company.
Ned is responsible for all aspects of production, sales, growth & expansion, and operations for the company.
CHITO SCHNUPP - Chief Investment Officer
Marty is responsible for all Compliance oversight including licensing, advertising compliance, disclosures, state and federal examinations and regulations, privacy, ECOA and HMDA, and fair lending.
Marty is responsible for Compliance oversight including licensing, advertising, disclosures, state/federal examinations and regulations, privacy, ECOA, HMDA, and fair lending.
Sean manages several different fulfillment models, in addition to credit, appraisal, and offshore resources.
Sean manages several different fulfillment models, in addition to credit, appraisal, and offshore resources.
Jason oversees his team's growth initiatives and leadership strategies, with a focus on technology implementation.
Jason oversees his team's growth initiatives and leadership strategies, with a focus on technology implementation.
Melissa is responsible for driving the success of the corporate retail channel, and leads all aspects of sales, marketing and communication for APM.
Melissa is responsible for driving the success of the corporate retail channel, and leads all aspects of sales, marketing and communication for APM.
Dustin Sheppard is an accomplished executive with over 22 years of experience in the mortgage industry. Currently serving as the President of American Pacific Mortgage, Dustin has built a reputation for his exceptional leadership skills, his ability to drive sales growth, and his keen focus on strategic initiatives.
Throughout his career, Dustin has demonstrated an unwavering commitment to excellence, consistently delivering impressive results in a variety of roles. He is particularly adept at client acquisition, product development, and the implementation of effective sales systems and processes. Under Dustin's leadership, American Pacific Mortgage has grown into a leading player in the mortgage industry, with a top 5 branch network that is a testament to his skill and expertise.
In his current role as President, Dustin leads multiple strategic initiatives for American Pacific Mortgage, driving the company's growth and expanding its reach across the United States. He is deeply committed to helping his team members develop their skills and achieve their full potential, and he has earned a reputation as an inspirational leader who can motivate even the most challenging of teams.
Dustin's deep understanding of the mortgage industry, combined with his strategic vision and exceptional leadership skills, make him a natural choice for any organization seeking to achieve sustained growth and success in this highly competitive field. He is a true innovator, constantly seeking out new opportunities and strategies to drive the business forward and deliver value to customers and stakeholders alike.
In Chito's role as CIO, she oversees all elements of pricing and selling of loans.
In Chito's role as CIO, she oversees all elements of pricing and selling of loans.
As the director of recruiting, Kelly leads APM's expansion efforts nationwide. The recruiting team assists APM branches with growth, as well as adding new production teams to the company.
As the director of recruiting, Kelly leads APM's expansion efforts nationwide. The recruiting team assists APM branches with growth, as well as adding new production teams to the company.
Dustin Block supports the growth of APM and its branch partners, coast to coast through his role as Vice President of Growth. Since joining APM in 2013, Dustin has helped the company grow through his roles as Area Manager, Regional Manager, Director, and Managing Director. He now oversees the company's production recruiting for all models.
Dustin has a passion for recruiting branches, teams, and individuals who embody the entrepreneurial spirit and are eager to evolve with the company. Helping people achieve their growth vision both personally and professionally is a passion and how he supports our branches.
Since entering the mortgage industry in 2001, Dustin has become a top producing loan officer, opened his own brokerage, and helped multiple companies expand into new markets. He graduated from Colorado State University with a degree in business and a concentration in finance. Dustin lives with wife, Heather, their four children, two dogs, six chickens, a rabbit and a bird.
Michael's vast experience and focus on growth help him excel at integration, technology utilization, financial health and production expansion.
Michael's vast experience and focus on growth help him excel at integration, technology utilization, financial health and production expansion.
Suzi Bertino is the Regional Vice President of the Central Valley California Region. Her leadership style involves thinking like a producer so she and her team can provide originators what they need to make homeownership a reality in the communities they serve.
Suzi Bertino is the Regional Vice President of the Central Valley California Region. Her leadership style involves thinking like a producer so she and her team can provide originators what they need to make homeownership a reality in the communities they serve.
Demetria is responsible for employee relations, workforce management, compensation, and benefits
Demetria is responsible for employee relations, workforce management, compensation, and benefits
Heather oversees the integration experience for branches as well as individual loan officers to ensure a seamless transition to APM.
Marty Allred - Chief Compliance Officer
Michele is responsible for the overall daily operations and strategy of all APM infrastructure, systems, software applications, data, development, technical support and security; supporting the organization at a nationwide level.
Michele is responsible for the overall daily operations and strategy of all APM infrastructure, systems, software applications, data, development, technical support and security; supporting the organization at a nationwide level.
Melissa is responsible for driving the success of the corporate retail channel, and leads all aspect of sales, marketing and communication for the organization.
Melissa is responsible for driving the success of the corporate retail channel, and leads all aspects of sales, marketing and communication for APM.
Job Titles:
- Chief Sales & Marketing Officer
Prateek oversees all areas of finance, accounting, treasury, payroll, and servicing at American Pacific Mortgage (APM). He also works with senior leadership as a key strategic partner to grow APM's lending platform.
Prateek oversees all areas of finance, accounting, treasury, payroll, and servicing at American Pacific Mortgage (APM). He also works with senior leadership as a key strategic partner to grow APM's lending platform.
Michele is responsible for the overall daily operations and strategy of all APM infrastructure, systems, software applications, data, development, technical support and security; supporting the organization at a nationwide level.
Michele is responsible for the overall daily operations and strategy of all APM infrastructure, systems, software applications, data, development, technical support and security; supporting the organization at a nationwide level.
Kevin manages and grows APM's corporate retail branch presence through his role as the regional sales leader for the Southwest.
Kevin manages and grows APM's corporate retail branch presence through his role as the regional sales leader for the Southwest.
Job Titles:
- Chief Information Officer
In Chito's role as CIO, she oversees all elements of pricing and selling of loans.
In Brock's role as SVP of Capital Markets, he oversees all elements of pricing and selling of loans.
Paul is responsible for APM's finance, accounting and treasury activities.
Prateek oversees all areas of finance, accounting, treasury, payroll, and servicing at American Pacific Mortgage (APM). He also works with senior leadership as a key strategic partner to grow APM's lending platform.
Dustin is responsible for all aspects of enterprise production at APM, including overseeing the regional production teams, production technology, production onboarding, recruiting and the corporate loan team.
Dustin is responsible for all of APM production, including regional teams, production technology, onboarding, recruiting, and the corporate loan team.
Marty is responsible for Compliance oversight including licensing, advertising, disclosures, state/federal examinations and regulations, privacy, ECOA, HMDA, and fair lending.
Marty is responsible for Compliance oversight including licensing, advertising, disclosures, state/federal examinations and regulations, privacy, ECOA, HMDA, and fair lending.
Chuck is responsible for all aspects of compensation risk management, compliance and regulatory matters, personnel counseling, and head attorney for American Pacific Mortgage.
Chuck is responsible for all aspects of compensation risk management, compliance and regulatory matters, personnel counseling, and head attorney for APM.
Kimberley oversees APM's Enterprise Risk Management program, BSA/AML, quality assurance, loan originator compensation, branch reviews and all suspicious activity/fraud investigations, among other duties.
Kimberley oversees APM's Enterprise Risk Management program, BSA/AML, quality assurance, loan originator compensation, branch reviews and all suspicious activity/fraud investigations, among other duties.
Job Titles:
- Regional Vice President of the Central Valley California Region
- RVP Production
Suzi Bertino is the Regional Vice President of the Central Valley California Region. Her leadership style involves thinking like a producer so she and her team can provide originators what they need to make homeownership a reality in the communities they serve.
Suzi is licensed in 49 states and has been with APM for more than 24 years. Though her career spans over four decades, Suzi has remained at APM because the culture is unlike anything else she's experienced in her career, and the support and focus on originators are unparalleled.
As a mortgage industry veteran, Suzi has received numerous awards over the years. These span from Top Producing Originator awards to Presidents Club awards. When she's not empowering others, Suzi also serves on the board for Lilliput Families, which ensures every child has the opportunity to be part of a safe, nurturing and lifelong family through Foster Care and Adoption. Suzi also enjoys cooking and entertaining for friends and family, as well as spending quality time with her grandson, Gage.
Suzi Bertino is the Regional Vice President of the Central Valley California Region. Her leadership style involves thinking like a producer so she and her team can provide originators what they need to make homeownership a reality in the communities they serve.
Suzi Bertino is the Regional Vice President of the Central Valley California Region. Her leadership style involves thinking like a producer so she and her team can provide originators what they need to make homeownership a reality in the communities they serve.