SIGMA PERFORMANCE SOLUTIONS

Sigma solutions are built for results. Improving net promoter score, increasing first-time resolution, boosting sales opportunities, addressing HCAHPS scores and the metrics that are important to you, our solutions deliver measurable results. Our flagship program is LIST® -- a 4-step process for having productive and meaningful professional conversations... Sigma was founded in 1986 for the sole purpose of improving customer service skills of technical professionals. Technical is not just for techies - it includes financial services, healthcare, consulting, and other areas of professional expertise. Our name comes from the lower case Greek sigma measuring the distribution of performance along a bell curve. For more than 20 years we've achieved superior results. Our success is based on proven principles that have survived the test of time and continuing support based on current research.

Also known as: Sigma

Primary location: Philadelphia United States