ROBERT JACKSON

Innovative, results-oriented, and delivery-minded Agile Thought Leader with extensive experience defining IT strategies and developing transformative solutions that deliver immediate results and improvements in enterprise-level environments. Proven track record of designing and executing new initiatives that optimize operations, elevate service and support delivery, and strengthen technology capabilities. Exemplary servant leader with tactical background in agile development, GuideWire Integration Implementation, webMethods ESB construction, custom ERP implementations, and technical support. Sterling history of building and leading cross-functional teams to top-flight service and support deliveries. Ability to absorb complex technical information and steadfastly react to changing technology environments across multiple business arenas... Servant led a team that completed the Guidewire Integration Implementation including all GW components (Policy Center, Claims Center, & Billing..