MBA DEALER SERVICES - Key Persons
Dennis has over 25 years of experience in leading corporate learning programs. His expertise is in creating learning experiences to meet specific functional business and training needs. He is an informative speaker comfortable and capable of engaging groups in all levels of an organization.
He has outstanding rapport building, interpersona
Job Titles:
- Chief Information Officer
- Managing Partner
- Principal / Moderator
Jennifer began working in the automobile dealership industry in 2002 in the areas of warranty administration and Business Development Center installation and training.
In 2005, Jennifer joined MBA Dealer Services, LLC and began performing administrative duties for the fixed operations consulting side of the business, and helped create MB
John Decker has been involved in the automotive industry for many years. Previously, he has been in automobile sales, an F&I Manager, a General Manager, and a Dealer Principal.
John's goal was always to own his own business and be successful and profitable. He wanted to share his knowledge with others so they could grow to be all they desired to be. He can now say that with lots of help and hard work, he's been able to accomplish both. His goal now is to pass on what he's learned.
His automotive career started as a salesperson at a Ford dealership in Michigan, in the early '70s and then a Lincoln Mercury store where he sold retail and handled large fleet accounts.
In 1980, he became the sales manager at a Ford Lincoln Mercury dealership and was promoted to General Manager and eventually became a partner.
During 1987 with the help of General Motors, Motors Holding Division, he bought a Chevrolet point in Cedar Springs, Michigan, and a Chrysler Dodge store in Ithaca, Michigan.
In 2003 he added a Pontiac-GMC-Cadillac in Ionia, Michigan.
As a result of his automotive career and his desire to see his staff grow, many of his former employees have gone on to be successful in the automotive field as managers, general managers, and dealers.
Currently, John is consulting and training sales and service personnel in customer service, personal development, and dealership opportunities.
Mark has served in most positions of auto dealership fixed operations as well as both an operations manager and dealer partner.
After he left his last store, he began as a Service & Parts Instructor and Subject Matter Expert for Chrysler Academy (now FCA Performance Institute) as well as FCA BusinessLink, FCA's commercial truck division