SOLVUP

Solvup is a strategic business unit within TIC Group, a wholly owned Australian company, with over 30 years' experience providing "back of house" services to the retail sector. With over 1500 people employed across 15 locations around the globe, TIC Group is renowned for delivering maximum results to their customers; creating solutions that keep retailers competitive, operationally efficient and innovative... TIC Group used its technical capability, innovative and ideation methodology to develop a cloud-based platform known as Solvup. Built with retailers in mind, Solvup soon became an industry-wide platform for handling faulty goods through retail stores, online, or over the phone. Solvup is designed to ensure the best post purchase customer experience whilst minimising supply chain costs... Solvup provides a consistent and cohesive customer experience whether contact is via a retail store, online, talking with a call centre or interacting with a mobile device. The Solvup experience..