TECH ONE BIOMEDICAL - Key Persons
Job Titles:
- Service Coordinator Specialist
Job Titles:
- Service Coordinator - East
While I don't fix anything, I keep this operation running smoothly. Clients and techs are our lifeblood. If there's an question or issue, I likely have an answer or can find a solution pretty quickly.
A customer should only need to call us once when there is a problem. I work to ensure that the right tech gets on site as quickly as possible and that the customer doesn't have to stress about the repair. Every day is a new challenge and a new test - I want to make sure our customers feel we are passing with flying colors.
Matt Mincer - CEO, Founder, President
Job Titles:
- CEO
- Founder
- President
- Technician
Matt Mincer - a technician himself with extensive experience with histology equipment and their manufacturers - founded Tech One when he saw an opportunity to serve lab customers directly and personally.
I'm one of those people who can fix anything. I especially love working on old stuff - things you can really "get your hands into." If something is broken, I can't help myself. I feel compelled to repair it. I'm pretty sure this is how I accidentally built my collections of guitars and vintage audio equipment.
Matt Mincer founded Tech One Biomedical in 1997 and has served as the company's president ever since. Besides leading Tech One and its 25+ employees, he invents new histology technology, develops and executes its growth plans, still performs field repairs, trains new techs and often cooks full meals for his employees in the office's full kitchen.
A self-described "total tech nerd," Matt says that when he was a kid, he took apart everything he could. "I guess I never lost that."
Explaining his overarching company philosophy, Matt says, "Tech One has a ‘be-cool' policy. I find that if you treat people fairly (cool), they will do the same to you. I also try and keep all situations light and funny."
Prior to starting Tech One, Matt was a service tech with Memphis Biomedical, LSINAS and then Shandon.
He sees ultimately building Tech One to service lab and histology managers in labs in every major city in the United States.
Still closely connected to the core of his business, Matt frequently puts on his service technician hat and repairs clients' equipment in their Chicago-area labs.
Having done this work for more than 25 years, Matt is as close as it comes to a histology equipment historian. (Unfortunately, however, no accredited university has asked him to teach, lecture or even write a paper). He and his staff are also experts on the newest histology equipment.
A huge fan of cooking, guitars, music, and fixing anything, he also maintains a little "side business" fixing vintage stereo equipment for a small group of loyal clients. One of the ways he gives back includes regularly donating to St. Jude Children's Hospital. He also fixes musical instruments for young students at the Oak Park School of Rock for a nominal charge (as part of his "be-cool policy"). Matt and his family live in Oak Park, IL.
Tinkering and tooling around as often as he could, you might think that Mincer was born with tools in his hands. Mincer went to a local trade school to follow this passion. He graduated and landed a job at a…
Tech One Biomedical's CEO Matt Mincer was interviewed for the popular NHS HistoTalks Podcast Series. It first aired on February 26, 2020. Take a listen to his candid and sage advice about how to your keeping lab equipment running smoothly.…
Job Titles:
- Service Coordinator - Midwest