HIHEALTHCARE - Key Persons
Brianna started her accounting career with HiAccounting in 2020. She has worked in many industries including but not limited to hospitality and tourism, not-for-profit organizations, insurance, and healthcare. She now works as our controller.
Bryan Waiwaiole joined HiHealthCare, a division of The Hawaii Group, bringing valuable experience in recruiting and talent acquisition across various industries, including healthcare, accounting, finance, and labor. Hailing from Kalihi and having pursued some college education at KCC, Bryan is dedicated to recruiting and retaining qualified clinicians to enhance our...
Prior to joining the Hawaii Group, Carly worked as a personal assistant and gained experience in real estate, property management, interior design, retail, and the food and beverage service industry. As Executive Assistant, Carly will support the company President & CEO in managing all administrative needs and assist in growing the various companies owned and managed by The Hawaii Group.
Cheyenne, originally from Wailuku, HI, holds an Associates Degree in Nursing from Brightwood College San Diego (2018) and a Masters Degree in Nursing from West Coast University (2021). With over 13 years specializing in geriatrics and adult care, including more than 5 years in hospice, she has developed a profound expertise in delivering compassionate care to elderly and adult patients. As Nursing Supervisor for Maui, Cheyenne is dedicated to ensuring exceptional patient care through meticulous oversight of nursing operations, upholding high clinical standards, and fostering a collaborative environment among her team. Beyond her professional pursuits, Cheyenne enjoys making memory bears, exploring different foods, and indulging in activities like hiking, swimming, and Latin dance. A curious fact about her is that she has never seen the Wizard of Oz.
Job Titles:
- CPC - Medical Contracts & Billing Manager
- Medical Contracts & Billing Manager
Deborah has been a Certified Professional Coder (CPC) since 2008 and is the Medical Biller for HiHomeCare. She builds and maintains relationships with clients and health care providers to ensure accurate submission of claims and invoices. She actively pursues claim appeals, reconsiderations and reimbursements from insurance companies nationwide.
She has lived in Hawaii since 1978. She gained hands on field experience as well as experience staffing for home care needs and schools on Oahu and Big Island. She was also Certified Nursing Assistant in the field and a schedule for 3 years with Nursefinders. Deborah also brings 11 years of experience from a local insurance company assisting with medication/medical authorizations, customer service, benefits training and claims processing for local and out of state members.
Additionally, Deborah spent a year as a parent volunteer on the Special Education Advisory Council (SEAC) and was also able to participate in the work of I.D.E.A.
Deyonnce was born and raised in Hilo, Hawaii. She graduated from Kamehameha Schools and is pursuing a degree in Business and Aviation at Utah Valley University.
Her primary role as Compliance Coordinator is to ensure all regulatory standards are met with precision and efficiency
Grace's primary objective as Billing Specialist is to assist with all clinical authorizations, submit claims and process billing for all 3 divisions of HiHealthCare.
Grace was born in San Francisco California, where she attended Westmoor High School. Grace has been in the healthcare industry for 16 years. Working at companies such as, ALohaCare, Ohana Health Plan and Hawaii Permanente Medical Group.
Outside of work Grace enjoys spending time with her 5 children. She's also a huge Harry Potter fan!
Janelle's primary objective as Homecare Scheduler is to assist in the coordination of care for our patients and caregivers based on needs and availability.
Prior to HiHealthCare, Janelle worked for various credit unions in member services and marketing and then with Hawaii Pacific Health in their staffing and scheduling department.
Janelle loves spending time with her husband and 3 kids and binge watching murder mysteries, true crime and documentaries.
Jeremy was born and raised on the island of Moloka'i and now lives on Oahu. He went to college at the University of Hawaii, where he received his Bachelor of Science in Studio Art. Jeremy has been the IT support for the 10+ years with The Hawaii Group and its sister companies, and provides IT support for many other companies on the islands.
Laira ‘s primary objectives as Senior Nurse Supervisor is to support and advocate for clinical staff, clients and their families ensuring high-quality care, and to maintain adherence to established policies and procedures on the Hawaii Island, and to recruit new staff members to join the HiHealthCare 'Ohana.
Laira was born and raised in Hilo Hawaii. She married her elementary school sweetheart in 2020. Laira got her LPN License in 2013 and later obtained her RN license. Laira has previously held roles as a Director of Nursing, Staff development coordinator and Infection Control preventionist in a Skilled Nursing Facility. She also worked with Care Resources Hawaii Home Healthcare as a Clinical Supervisor.
Outside of work Laira is a mother to 4 children. Laira enjoys teaching Basic Life support, CPR, AED and first aid to the community. She also enjoys making crafts and floral arrangements
Lorelei comes to HiHealthCare as a Director of Patient Care, overseeing and coordinating all direct and indirect patient care and services. Through 23 years of hands-on experience she provides clinical direction to nursing staff, clients, and case managers. Lorelei worked as a Registered Nurse at Kapiolani Medical Center for Women and Children and Queen's Medical Center before starting her own pediatric home care agency, Cradles N' Crayons, with partner Leona Hudson. Together they ran a successful agency for 13 years, before merging forces with HiHealthCare.
Lorelei is active in the community with involvement and volunteer work with Honolulu Marathon, Hapalua Marathon, Special Olympics, feeding homeless, Lokahi Giving, Relay for life and many Hawaii Youth Soccer Association sanctioned events.
Job Titles:
- Payroll & Benefits Specialist
Lovely's Primary objective as Payroll & Benefits Specialist will be to maintain and process payroll as well as being responsible for benefits eligibility.
Prior to joining HiHealthcare Lovely worked at various nonprofit, staffing and event companies. Lovely was born in the Philippines and moved to Oahu at age 4. Lovely later went on to attend the University of Hawaii West Oahu and received a degree in Business Administration concentrated in Management. Lovely enjoys spending time with her four fur babies.
Job Titles:
- Chief Executive Officer
- Chairman of Hawaii Hotel & Lodging Association
- President & CEO - HiGroup
Chief Executive Officer, Matthew S. Delaney, has been a catalyst for positive change in both community and business across Hawaii for much of the past two decades. Most recently, Mr. Delaney has leveraged his experience gained locally and abroad to help revolutionize the state's outsourcing landscape. Under his progressive, flexible, and innovative leadership, The Hawaii Group companies, HiAccounting, HiEmployment, HiHealthcare, and formerly HiHR, have all skyrocketed to the top of Hawaii's outsourcing marketplace, all repeatedly garnering accolades and awards for their business performance, customer service, and high levels of employee satisfaction.
Over the past 20 years Matt held executive positions for various local and national businesses. He has 15+ years of experience with business process outsourcing and was involved with the sale of ProService Hawaii to a group of mainland investors in 2005. Prior to his role at HiGroup, Matt was the Development Manager for the Royal Lahaina Development Group, LLC, spearheading the three-hundred and eighty million dollar master plan for the new mixed-used Kaanapali resort consisting of a new 333-room hotel tower and 126 new luxury Residential Villas, along with new restaurants, spa, gym, general store, parking structure, lobby, water features and all new infrastructure. Additionally, Mr. Delaney served as CEO/President of Marc Resorts, overseeing operation of 22 properties, 1,000 employees, and managing acquisitions and development in Hawaii and internationally for parent company Sunterra. Prior to his CEO role, Matt was part of Sunterra's acquisition and development team - responsible for multiple resort and company acquisitions around the world, as well as forming a wholly owned Japanese subsidiary (Sunterra Japan). He was also instrumental in forming the DaVinci real estate fund in Tokyo, Japan, which has invested over $2 billion in commercial office and mixed-use buildings.
Prior to joining Marc/Sunterra, Matt was a Senior Consultant and CPA (inactive) for E&Y Kenneth Leventhal Real Estate Group.
Matt has served as the Chairman of Hawaii Hotel & Lodging Association, on the Board of Trustees at Queen Emma Land Company, and on the Board of Advisors at Hawaii Pacific University Travel Industry Management. Mr. Delaney also sits on the board of directors for Special Olympics Hawaii as well serving as a member of the Finance and Admissions & Membership Committees at Outrigger Canoe Club. He received his Bachelors of Science in Accounting, Business Administration and Entrepreneurship from University of Southern California.
Job Titles:
- Brand & Marketing Specialist
Before joining HiHealthCare Maya worked as UI/UX designer creating brand identities as well as marketing strategies for start-up companies. Her primary objectives are to coordinate and assist management with marketing and sales through brand consistency, digital marketing, and networking.
Job Titles:
- Healthcare Operations Manager
As the Healthcare Operations Manager, Nicole plays a vital support role that will facilitate incoming patient referrals, authorizations, and file management. Nicole has worked from many perspectives of healthcare from small private family and specialist practices to union and hospital facilities. She is experienced in patient client service as well as employee and office management.
Originally from Queens, New York, Nicole came to Hawaii in 2015 to attend University of Hawaii West Oahu. She graduated with Bachelors in Public Administration Health Care Administration Summa Cum Laude.
Scott Craun came to The Hawaii Group and HiAccounting in mid-2009 looking for HR, payroll and accounting support that would allow him to focus on the mission and core values of Island Nurses&providing quality nurses and health care to the people of Hawaii.
Scott also came to The Hawaii Group as a result of his battle with Multiple Myeloma. By outsourcing his back office, he was confident his business would be in good hands during his frequent travels to the mainland for cancer treatment. Over time, a personal relationship developed, and Scott made clear his desire to have Matthew Delaney and The Hawaii Group carry on his legacy and the mission of Island Nurses.
Our agreement was to take over Island Nurses, retain all staffing/recruiting managers, retain all of the nurses that Scott had built relationships with, and continue servicing Island Nurses clients with quality nurses.
Once we learned of his passing, Scott's mother Vicki worked with The Hawaii Group and facilitated an asset sale of Island Nurses to HiHealthCare. We are committed to holding the flag in Scott's honor.
The Scott S. Craun Foundation was founded by Scott Craun before he passed away in 2011 from Multiple Myeloma, a rare blood cell cancer at the young age of 36.
Scott's mission was to provide round-trip airfare to myeloma patients who seek oncologist-recommended treatment. As a health care provider and a cancer patient, that mission was given a laser focus on a specific population near and dear to his heart: the fewer than 400 myeloma patients in Hawaii whose nearest support groups are in California. Like Scott, these patients are told, "You have an ‘incurable cancer.' Eventually, you will have to take a break from your work and the most specialized treatment centers are 2500 miles away."
Stem cell transplant, for example, can be a key to prolonging life-sometimes by years-as it was for Scott. Twice Scott experienced the hardships of this relocation for transplant. Scott had many of us to help him through this burden and he was eternally grateful while many other patients are not nearly as networked. Scott became acutely aware of their immediate need. He left behind documents outlining a non-profit based on incremental goals and longevity as priorities over huge sums of money. For us, ultimate success means being able to provide at least one annual flight for the patients of the Foundation, even when Hawaii is capable of all specialized myeloma patient technology. Or, even better, when Multiple Myeloma is no longer deemed "incurable."
Scott's selflessness and generosity was apparent to everyone who met him, which is why it was no surprise when over 30 people were present in his room the day he passed.
Sheryl plays a vital role in her position as Billing Specialist, she coordinates nursing services with patient needs for our Maui clients. Additionally, she assists with remote training, onboarding, and education and act as our point of contact on Maui.
Sheryl was raised in Maui, and graduated from Lahainaluna High School in 2005. She received her associate degree in liberal arts at University of Hawaii Maui College and obtained my MA certificate at Med-Assist School of Hawaii as the valedictorian. Through the years being employed at Clinical Laboratories and CareResource Hawai'i she gained experience with labs, intake, authorizations, orders, and insurance verification.
Taisha's primary objective as Nursing Supervisor is to advocate for clients, family, and staff.
Prior to joining HiHealthCare Taisha worked for Kapiolani Medical Center as a LPN then went on to work as Director of nursing in Assisted living facilities, She later went on to work for cradles and Crayons as an Rn Staffing Nurse. Taisha went to Kapiolani Community College to obtain her associate Degree in Sciences Nursing. On Her free time Taisha enjoys spending time with her grandchildren and working out.
Tauana Larrubia - Office Ambassador Hometown: Rio de Janeiro, Brazil. She has been living on Oahu since 2022. Experience: Tauana comes with ten years of experience working for the Brazilian Government in the Harbor Administration (Port Authority of Rio de Janeiro). She has also held the position of Digital Marketing Coordinator for e-commerce in the beauty... Read More
Vel joined HiHealthCare a division of The Hawaii Group in 2015 and has grown into our HR Manager specializing in payroll processing, employee benefits, time and attendance, and human resource management. She can identify the payroll processing needs of small and medium-sized businesses and help them implement an improved system...