BIKRAM KUMAR SINGH

I have been invited to present, as a keynote speaker, at the contact center industry's premier event - 'The Contact Center World's Next Generation Global Conference on CX and Contact Center Best Practices , February 2021'. In addition, I have presented at many other conferences on topics including, cross-cultural training for contact center employees, customer experience improvement, impact of accent on communication, Bikram's model of intonation, and training strategies for the Indian and Philippines (BPM) industry.

Also known as: BK One Learning