CALL CENTER QA

Our team is made up of dedicated professionals experienced in call center quality assurance, performance and analysis... Our mission is to help our clients deliver outstanding call center service with every interaction through detailed and objective call and competitor analysis, CallCenterQA.org works to keep our clients at the forefront of their industry in customer satisfaction and retention... The Call Center: Where new customers interact with your call center agents and get a first impression of your company's products and services. Where existing customers get their issues addressed and resolved. Both new and existing customers expect knowledgeable, high energy and friendly call center agents that will answer questions and resolve issues for them every time. Failure to meet or exceed their expectations can dramatically effect your business. Exceeding their expectations is vital and will help your business thrive in any competitive marketplace. CallCenterQa.org is ready to..

Primary location: Boston United States