THE ANALYST GROUP

At The Analyst Group, we understand that call centers have special needs. We are a leading provider of workforce management solutions for call centers of all sizes and complexities. We provide the tools call centers demand, and we help them use those tools to achieve optimal efficiency and productivity. Our team of experts has years of experience providing clients with accurate forecasting, effective scheduling, comprehensive reporting, and more... The Analyst Group has chosen Pipkins Vantage Point Suite as its solution for workforce management. With Pipkins array of products, we are able to provide our customers with the following benefits.

Primary location: Milton United States