IOIC - Key Persons


Andrew Cannon

Job Titles:
  • CEO of Social Care Provider Voyage Care

Andrew Harvey

Job Titles:
  • Member of the Board of Directors
  • CEO at VMA Group
  • Chief Executive of the VMA Group
Andrew Harvey is chief executive of the VMA Group, a recruitment agency specialising in communications, digital and marketing roles. Here, he offers his advice on how to be effective and intentional while applying for a job, as well as five things for IC managers to ask interviewees when hiring. Andrew Harvey is CEO at VMA Group, an international recruitment and executive search specialist, in Communications, Marketing and Digital. VMA Group operates the UK's largest Interim and Permanent, Internal Comms recruitment team. Andrew is a Board Director at the Institute of Internal Communication and sits on its Professional Development Advisory Board.

Claudi Schneider

Job Titles:
  • Member of the Board of Directors
  • Head of Video & Animation, Sequel Group

Dominic Walters FIIC

Job Titles:
  • Member of the Board of Directors
  • Associate of the Chartered Institute of Bankers
  • Non - Executive Director, Institute of Internal Communication
Dominic has specialised in leadership and direct manager communication and development for over 30 years. He has worked in senior ‘in-house' roles and as a coach and consultant in the UK, Europe, Asia and the US, supporting leadership teams across a range of sectors. He has also featured in print, TV and audio promoting effective leadership communication and is the co-host of the Future of Internal Communication podcast. Dominic has worked with line manager groups for a range of clients including recently United Biscuits, H&M, Hampshire and Isle of Wight Fire and Rescue and Telia Group. Dominic is an Associate of the Chartered Institute of Bankers and past national Chairman, Governance Adviser and Fellow of the Institute of Internal Communication.

Emily Darling

Job Titles:
  • Professional Development Manager, Institute of Internal Communication

Georgina Oliveira

Job Titles:
  • Finance & Operations Coordinator, Institute of Internal Communication

Helen Connolly

Job Titles:
  • Member of the Board of Directors
  • Head of Internal Communication, Sellafield

Helen Deverell

Job Titles:
  • Member of the Board of Directors
  • Internal Communication Consultant

Janet Hitchen

Job Titles:
  • Internal Communication Leader
Janet Hitchen is a Internal Communication Leader with 20 years experience working globally in Finance, Tech, FMCG and Retail. She has worked in complex international organisations, start ups and scale ups and, for the world's most admired brand. In January 2020, she started her Internal Communication consultancy Janco Ltd to help companies create and/or reimagine their internal communication function. She's a strong advocate of internal comms as a business driver as she has done it and seen it many times when she and her teams have been given the opportunity to not simply react but proactively develop and craft. She's cultivated a deep passion for sustainability over the last few years and how internal communication professionals can help businesses shift to being futureready, strengthened by her recent studies and relationship with Cambridge Institute of Sustainability Leadership. Outside of work she's an avid theatre-goer with a review blog she has been writing for 10 years, a gentle runner, a very-amateur film photographer, a prolific bookworm and, she is accompanied pretty much everywhere by her Border Terrier, Mills. You can contact her on LinkedIn or janet@janco.uk (but she admits email is not her favourite thing)

Jennifer Sproul

Job Titles:
  • Member of the Board of Directors
  • Chief Executive, Institute of Internal Communication
Jennifer is responsible for the leadership of IoIC, the only independent professional body solely dedicated to internal communication. IoIC is the voice of internal communication, setting standards for more than 70 years through qualifications, career development, thought leadership and best practice. Prior to joining IoIC, Jennifer has worked for over 20 years in professional associations, most recently as Strategic Marketing & Sales Director at the Market Research Society, developing and leading on activities across marketing communications (both internal & external), careers, membership, professional development and publishing.

Joe Salmon FIIC

Job Titles:
  • Member of the Board of Directors
  • Director, Corporate Communications, Iron Mountain
With over two decades internal comms experience including in-house, freelance consultant, and agency, Joe specialises in leadership communications, employee engagement, organisational culture, and communicating change. Joe's career highlights include senior communication roles at Vodafone, BT, Inmarsat, Spotify, and Hill & Knowlton Strategies. Where he designed and developed compelling employee campaigns to help his global clients to grow from the inside out, by building pride, advocacy, a sense of belonging, and excitement! An elected Board Director and Fellow at the Institute of Internal Communications, trailblazer for the UK Black Comms Network, and mentor to others in the IC profession. Joe has a Post Graduate Diploma in Internal Communication Management. Is an event host, panelist, and guest speaker, and featured on the PRovoke Media Innovator 25 list.

Justine Stevenson

Job Titles:
  • Member of the Board of Directors
  • Director of Internal Communication and Employee Engagement, AQA
I am a passionate believer in Internal Communication, in the benefits to organisations and the individuals working in them. I have more than 20 years of experience of internal communication across Government, Financial Services FMCG and Education. I have worked extensively in international and global organisations and enjoy communicating across cultures - with all the opportunities and challenges that brings. I have been a member of IOIC for 20+ years, on the Board for a good proportion of them and I head up our annual IOIC awards.

Kirstie Godber

Job Titles:
  • Professional Development Coordinator, Institute of Internal Communication

Kirsty Bowen FIIC

Job Titles:
  • Board Director
  • Fellow
  • Member of the Board of Directors
  • Head of Colleague Experience, Coventry Building Society
Kirsty has 16 years' experience leading internal communications functions and teams, and has been at Coventry Building Society since 2013. Her role spans colleague comms, engagement, diversity and inclusion, and wellbeing, alongside overseeing people policies and employee voice.

Laura Colantuono CIIC

Job Titles:
  • Member of the Board of Directors
  • Group Head of Internal Communications, Fremantle
Laura is a communications professional with over 12 years of experience gained in global organisations. She's Italian but has lived abroad for most of her life. Laura started her career as a journalist to then join Unilever Italy in 2010, where she discovered her passion for Internal Communications. In 2014, she joined the luxury fashion brand Fendi to lead the global IC function and in 2019 she moved to London, where she joined Harrods as Internal Communications Manager. In 2020, she returned to the FMCG sector and joined The Kraft Heinz Company as Head of Internal Communications, International. After a short assignment at the fintech Klarna, she has recently joined the media company Fremantle, where she leads the global Internal Communications team.

Liz Cochrane

Job Titles:
  • Member of the Board of Directors
  • Director, Facta Consult

Melissa Newlyn

Job Titles:
  • Marketing Manager, Institute of Internal Communication

Paul Diggins

Job Titles:
  • Member of the Board of Directors
  • Head of Internal Communication, Santander UK Plc
Paul has worked in Internal Communications for almost 25 years. Having learned his trade at Barclays, he has since worked at a range of businesses in a number of sectors. Most notably, he was the IC lead on the merger between T-Mobile and Orange that led to the creation of EE. Following this, he joined RBS to work on the separation of the insurance division and the subsequent flotation of the Direct Line Group. As well as these businesses, he's led the IC functions of Rolls-Royce PLC, Elsevier (a division of RELX PLC) and is currently the head of IC at Santander UK PLC.

Rebecca Nicholls

Job Titles:
  • Events, Networks & Awards Manager, Institute of Internal Communication

Richard Bowes

Job Titles:
  • Membership Manager, Institute of Internal Communication

Rob Jones

Job Titles:
  • Co - Founder and Content Director
  • Editor, Voice Magazine
Rob Jones is co-founder and content director of creative agency Artful Dog. He has more than 20 years' experience in internal comms - writing and editing articles and publications, online content, reports and other campaign materials, and supporting clients with their IC strategies. He is the editor of IoIC's membership magazine, Voice.

Samantha Medaglia

Job Titles:
  • Content & Communications Manager, Institute of Internal Communication

Suzanne Peck

Job Titles:
  • Member of the Board of Directors
  • President and Managing Director of Sequel Group
  • President, Institute of Internal Communication
Suzanne Peck, IoIC president and managing director of Sequel Group, shares her journey from aspiring spy to internal comms expert, revealing the importance of curiosity, storytelling and evidence-based content in shaping the future of workplace communication.

Tiffany Watson

Job Titles:
  • Member of the Board of Directors
  • Communications Director, Liberty Global

Will Fox

Job Titles:
  • Member of the Board of Directors
  • Internal Communication Manager, Beamery