WESTERN - Key Persons
Job Titles:
- HEAD of UNDERWRITING and ACTUARIAL
Jan-Hendrik has in excess of 20 years' experience in the short-term insurance industry and joined Western in 2018. Having operated in, and managed various industry segments including Distribution, Personal and Commercial Underwriting on a national basis for OMI, he brings a sound knowledge of the industry and the market. Jan-Hendrik is highly focused on driving consistent and sustainable service within an Intermediated distribution model. He brings a broad skill set and expertise to the business.
Jean graduated from the University of Stellenbosch and obtained his Honours in Accounting from the University of South Africa. He joined Western National Insurance in 2014 after gaining experience in auditing and qualifying as a chartered accountant. He is currently employed as the Chief Financial Officer for the Western Group, overseeing all group accounting, financial and regulatory reporting, taxation and financial planning and analysis functions.
Madelein joined Western National Insurance in 2023, bringing over three decades of experience and expertise to the business. Over this time, she was fully engaged in the dynamic insurance industry. Her 18-year tenure in the broking sector working with companies such as Price Forbes, Alexander Forbes and Aon in addition to her twelve-years of employment within the insurance industry included roles at HIC, Hollard, OMI and Guardrisk, significantly expanded her skillset to include underwriting management, product development, and sales and marketing.
Job Titles:
- Head of Claims and Procurement
Megan joined Western in 2024 bringing vast experience built over 18 years. Having held leadership roles in various large insurance companies including Santam and the Telesure Group she bring knowledge and expertise in a number of disciplines including the contact centre environment, claims processes including loss adjusting and procurement. Megan has a Senior management certificate from the University of Stellenbosch business school and a Business Management BA Hons degree from the University of Lincoln UK. She brings a broad skill set and expertise to the business.
Werner joined Western in 2022, previously having fulfilled the Head of Enterprise Risk for the PSG Insure division, which included Western. He graduated from the University of Stellenbosch with Honours in Accounting. He started his career at Deloitte, where he completed his articles and ultimately formed part of the Deloitte's Enterprise Risk Services team. His years of experience include roles at both Santam and PSG Insure, including internal audit, risk management, and distribution management. He is currently employed as the Chief Operating Officer for the Western Group, overseeing all operations and projects.