INDEPENDENCE MATTERS - Key Persons
Job Titles:
- Norfolk County Council Director
A Director of both Local Authority and NHS Services for over 20 years, and a Director of his own company for 10 years, specialising in health, social care, housing and restructuring of services. Craig is also a Board member of Reigate Rugby Club and an enthusiastic coach and player.
Job Titles:
- Chartered Accountant
- Finance Director / Glen
Glen is Chartered Accountant and brings 30 years' varied experience to the Board, having worked in practice and both the public and private sectors. He spent 15 years with Norfolk County Council in Group Finance Director roles and is a former Group Finance Director for Norse Group, which included NPS, Norse Care and Norse Commercial Services.
Outside work he is a Trustee of the Mid Norfolk & Norfolk Suffolk Branch of the RSPCA, actively promoting and supporting animal welfare.
Karen joined Adnams in 1988 as a part-time cleaner. Today, as Chief Operating Officer, she is responsible for over 400 employees, ensuring the smooth running of all day-to-day operations at Adnams Brewery, hotels, pubs and Cellar & Kitchen Stores.
Karen won East of England Business Woman of the Year in 2008 and First Women Business of the Year in 2013. Most recently, Karen became the first woman to be appointed to the Adnams Board as an Executive Director.
In 2009 Karen became a magistrate and in her spare time enjoys spending time with her family and is regularly found on the terraces at Ipswich Town Football Club.
Job Titles:
- Operations Manager
- Colleagues Non Executive Director / Louise
Operations Manager Louise leads our service operations in the east of the county.
As Managing Director of Independence Matters, Sarah has a key role on the Company Board. She has delegated leadership and accountability for the day to day governance of the organisation, setting both the strategic direction and the company culture.
Home Support Matters joined the Independence Matters Group in 2018 and is represented on the Board by Care Delivery Director, Su Carver.
Su has over 30 years' management experience in the Care Sector and has worked with both Suffolk and Norfolk local governments for many years, providing commissioned community care packages. She is responsible for the day today running of Home Support Matters and has been with the company since its inception in 1991.
Job Titles:
- Stakeholder Non Executive Director / Sylvia
Sylvia has been involved with Independence Matters since its infancy and is also a family carer to her mother-in-law who attends our Harford Hill service. She trained and qualified as a Registered Nurse in the 1970s and her career spanned the NHS and private sector. Roles have included senior lecturer in higher education, researcher and working in strategic services at a County Council. Sylvia has acted in an advisory role to a number of organisations/individuals and had the opportunity to travel to locations around the world carrying out research. She brings to the Board a wealth of knowledge and skills regarding learning disabilities, mental health, neurological and brain injury, older people and dementia.
Job Titles:
- Norfolk County Council Director / Titus
His current role focuses on the council's overall budget setting and financial strategy, projects and governance. Titus has also previously served as Treasurer and director of a Citizen's Advice Bureau in Hertfordshire.
Tom joined the Independence Matters Board in September 2022, assisting in a number of areas including Audit and Risk. He has a mainly commercial, engineering and technology background having worked across a number of sectors including tourism, software, construction and management consultancy. Tom is currently the Managing Director of Pauls Cycles, a UK specialist in online and instore bicycle and ebike retail.