ADMIN IT - Key Persons
Job Titles:
- Computer Service Engineer II
My professional career began once I graduated from University of Wisconsin-Whitewater in the end of 2011.
The first position that I held out of college was at a company called Magnetek in Menomonee Falls, WI. Their focus was in manufacturing and electrical engineering. Their business got by with very little "cutting edge" technology, but that is more commonly seen in that industry.
By early March of 2013, I began working a temp-to-hire job as Desktop Support for one of the largest hospital systems in Southeast Wisconsin known as Froedtert (pronounced: frayed-ert) Health and the Medical College of Wisconsin. Their main hospital catered to intensive surgical needs as a Level I center, which means they could provide the highest level of surgical care to trauma patients. This position required a fair share of travel across the greater Milwaukee area, but was by far one of my most cherished experiences working in IT revolving around patient care.
Most recently, I came from a company known as Westlake Financial Services. They are one of many sister companies that form the larger "Hankey Group of Companies." They specialize in Sub-Prime auto lending. To do this, they combine SaaS (software as a service) to dealerships across the nation which offers ‘buy programs' that can be used to structure deals for otherwise turned-down customers.
During my last two months at Westlake, I had been promoted to Jr. Telecom Administrator. This gave me the opportunity to work more closely with Westlake Financial's production environment, and also opened my eyes to our normal maintenance items which affected the Servicing/Collection teams and the Telephony behind them.
I now find myself here at USC, and I've been star struck every day at how amazing an opportunity this has become. Extremely excited to have a chance to work for such a fantastic organization.
Job Titles:
- Computer Service Engineer III
Job Titles:
- System Administrator at the University of Southern California
- System Administrator II
- Systems Administrator II
Felipe Gutierrez works as a System Administrator at the University of Southern California. Felipe supports the divisions of Administrative Operations (Admin Ops), Office of the Senior Vice President of Administration, Office of the General Counsel, Office of Compliance, Office of Athletic Compliance, and the Human Resources Administration with various technological support solutions in an effort to assist these divisions with achieving their strategic plans.
Felipe is responsible for the desktop support of over 500 users at both the University Park and Health Sciences campuses. Felipe takes pride in providing excellent customer service and ensuring that all clients have the tools they need to perform their job, which is in direct alignment with the Admin Ops customer service initiative. The support Felipe provides ranges from hardware, software, and data protection, to strategic proactive solutions, which all contribute to the successful use of technology within our divisions.
Felipe began at USC as a certified hazardous materials professional with over 10 years of experience and spent his first 4 years at USC with the hazardous materials team in Environmental Health & Safety, another department of Admin Ops. Felipe began his information technology career with the Admin Ops Technical Operations department in 2006, and now has 6 years of experience in the ever evolving field of technology services.
Currently a student at East Los Angeles College, Felipe is working on his AA degree in Computer Science and then plans to move on to completing his Bachelors at a four year institution. Additionally, Felipe is a Microsoft Certified Professional (MCP) and consistently reads tech forums and magazines to stay current with the latest technology.
Job Titles:
- Senior Computer Consultant Specialist
- Specialist in the Division of Administrative Operations
Geoff Richey works as a Senior Computer Consultant Specialist in the division of Administrative Operations at the University of Southern California. He is responsible for the access control, intrusion, and video management systems.
Geoff has over 15 years of experience in desktop support and security integration. He is experienced in designing, implementing and managing security systems. He comes from the RAND Corporation where he managed their access control, intrusion, video, two-way radio, and emergency mass notification systems world-wide.
Geoff holds a degree of Bachelor of Arts in Information Systems Decision Science from California State University, Fullerton. In his spare time, he enjoys spending time with his family, watching any sci-fi movie (Star Wars and Star Trek fanatic), camping, off-roading in his Jeep Wrangler, playing the guitar, and riding both his bicycle and motorcycle. He currently resides in La Verne with his wife Lisa and his daughter Sarah.
Hektor Gibson serves as a Senior Programmer Analyst in the division of Administrative Operations at the University of Southern California. He is responsible for serving as a primary liaison to functional users of supported systems. Communicates with users to extract and define needs. Stays informed of changes in technology by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars.
He has over 15 years in IT ranging from desktop support as a student worker to web based application and database development. His experience includes designing and implementing a chemical inventory tracking system to helping designing a user interface for end users of the radiation tracking system.
He is a graduate of University of California Los Angeles and holds a degree of Bachelor of Arts in Physics.
Lan serves as a Senior Programmer Analyst in the division of Administrative Operations at the University of Southern California. She is responsible for the analysis, designing, development, testing and implementing applications and data service for Administrative Operations.
She has a long history of working as an application developer across multiple industries, from the LA Times to the banking system, and from high-tech driven transportation business FedEx to the retail Industry. She was involved in many projects that require extensive knowledge and solid working experience in software analysis and development using object-oriented programming languages.
She graduated from the University of Memphis with two master's degrees: Masters of Science in Management Information System and Business Administration in Accounting. She holds an undergraduate degree in Bachelor of Engineering.
Larry Kiang is a Salesforce developer in the division of Administrative Operations at the University of Southern California. Utilizing the Salesforce Platform, Larry has the ability to create custom applications for the enterprise while utilizing the full capabilities in business process automation that Salesforce has to offer.
At his former place of employment, Larry has built custom applications for COVID-19 screening tools, SMS Appointment Reminders, Patient Registration, International Services and Project Management.
Salesforce has the ability to build approval processes, custom automation, HTML, JS, CSS community sites. He is a graduate of UC Irvine holding a degree in film studies, and a Master's Degree at Keller Graduate School of Management in Health Systems Management.
Larry enjoys all sorts of activities including Marathons/Half-Marathons/Tri-Athlons as well as RV camping!
Job Titles:
- Application Developer in the Division of Administrative Operations
Mahender works as an Application Developer in the division of Administrative Operations at the University of Southern California. He is responsible for the analysis, designing, development, testing and implementing applications and data service for Administrative Operations.
He is experienced in development and in automation testing and has worked in the fields of Finance, Healthcare and CRM.
He graduated from University of Illinois at Springfield with a Master's in Computer Science and holds an Undergraduate degree in Information Technology.
Job Titles:
- Computer Service Engineer II
Job Titles:
- Computer Service Engineer II
Job Titles:
- Information Security Specialist
Sam Hobbie works as an Information Security Specialist for the Administrative Operations departments at the University of Southern California.