NPS

Whether you're looking to improve your NPS and CSAT rankings on sites like JD Powers and Consumer Reports, our team of experts backed by industry-leading conversational AI, can help you deliver amazing experiences for your customers, by empowering the agents who serve them... Our customers come to us because we're the only provider with over 20 years of contact center operational experience, learning, and insight. We understand the challenges faced by customer-centric organizations, and we know how to help them get results... [24]7.ai is redefining how artificial intelligence, human insight, and deep vertical expertise can produce personalized, satisfying customer experiences. Our advanced conversational AI platform predicts consumer intent to create frictionless interactions that strengthen relationships and increase brand loyalty. Our significant contact center expertise enables us to deliver natural, consistent conversations across all digital and voice channels driving greater..

Primary location: Campbell United States