SYNACOR - Key Persons


Dana Golden - SVP

Job Titles:
  • Sales Leader
  • Senior Vice President
Dana, a Sales leader for over 25+ years, has major media marketing experience with highly respected brands including ESPN, Disney, ABC, NFL, MLB, HBO, and more. Her expertise in OTT and video streaming led her to Synacor in 2017. She focuses on Cloud ID, CIAM, digital media, content acquisition/licensing, OTT platforms and consultative selling with senior level executives. A lifetime Buffalo Bills fan, Dana resides in Buffalo, New York with her husband and three children.

Ian Mitchell - SVP

Job Titles:
  • Senior Vice President
For over 10 years, Ian has managed Synacor's global infrastructure, architecture, technical operations and customer support teams. He is a dynamic, committed and innovative leader with real complex problem-solving experience inside technically challenging and global, diverse environments. His specialties include advanced team-building, crisis management, project management, analytics/modeling, communication and leadership skills. Prior to Synacor, Ian led technical teams across multiple disciplines for organizations ranging in size from technology start-ups to larger manufacturing and financial companies.

Jeff Bak - SVP

Job Titles:
  • Senior Vice President
Jeff oversees Cloud ID product and engineering. He is a product management and business development leader with 30 years of proven experience incubating and growing advanced voice, data, mobility, Internet and SaaS services in both startups and large multinationals that compete in global enterprise and wholesale markets. Most recently, Jeff led the Enterprise Digital Engagement product group at Syniverse, driving the development and installation of their business messaging and CPaaS strategy. He's held senior leadership positions at Tata Communications, Teleglobe, ITXC and AT&T. Jeff has an MBA from The Wharton School and a Master's in Electrical Engineering from Cornell University. He lives on the Jersey shore with his wife and two children.

John Eastman - VP

Job Titles:
  • Vice President
John oversees Zimbra product and engineering. He has been with Zimbra since 2014 and has held a variety of roles during his time with Zimbra and Synacor. This has given him a unique perspective of all things Zimbra. He has a long history with Open Source software, is a champion for end user rights and values balancing those ideals with the commercial software business. Prior to Zimbra John was CTO and Founder of Mezeo Software, a technology company focused on API addressable storage which backed service provider scale file sharing and file management applications. He lives in Houston, Texas with his wife and two children.

Marcus Teo - SVP

Job Titles:
  • Senior Vice President
Marcus has been leading Zimbra Sales since 2015 with boundless energy and unparalleled commitment to Partners and Customers. His previous experience includes tenures at VMware, IBM and EMC. Marcus' leadership and team-building approach includes regular introspection, asking his team the "Why?" behind their motivations and actions. Their answers have produced a world-class Sales Team. His customers and partners appreciate his excellent interpersonal skills and his ability to engage effectively with both business and technical audiences.