FREE ITIL TEST

Using de-facto standards such as by ITIL or standards such as ISO20000 is extremely important. It helps to ensure that best practices are always being followed from the initial planning , development and testing of an IT service through to its delivery and ongoing maintenance and support. Without right procedures in place and ITIL trained personnel there will… Read more... To be well prepared we recommend to sit on-site or on-line ITIL courses, even for ITIL Foundation.