HKACE

It is my honor and privilege to serve as the Chairman of the Executive Committee of the Hong Kong Association of Customer Service Excellence (HKACE)... 2020 is a very challenging year to all of us. The COVID-19 pandemic has affected people from all walks of life since the beginning of the year and we have seen most industries suffering from a decline in business. As we are looking to thrive through the current challenges and continue to foster customer service excellence in Hong Kong, we need to support our members effectively during the downturn and prepare them for the economic recovery, whereas customer service excellence will certainly play an important role in reviving the service industry.

Primary location: Hong Kong