RAFLEARNING

The Learning Lab wants to ensure that the rural client's voice is represented in the learning process. We believe that learning from clients and farmer empathy can result in more attractive financial solutions that deliver greater impact. Client voice should inform the answers to our learning questions not just about "impact" and "client demand" but also about "providing financial solutions" and "ecosystem development."... To that end, we are working to integrate a focus on client voice across our activities. For illustration, this means advising on how to implement client feedback loops, offering guides on good practices for leveraging farmer insights in product design, sharing lessons learned on participatory MEL strategies, and identifying collaboration opportunities to deepen knowledge on client needs and client impact. In a forthcoming study of the RAF impact case, we conducted in-depth farmer interviews (using a human-centered design methodology) to help define impact from the..

Primary location: Washington United States