GHOST SOFTWARE

This soft wallboard transforms ACD on the A-L platforms into a real call centre. The application takes the same performance statistics that are on old fashioned LED displays and presents them as a PC based application on a Plasma monitor. Ghost is also providing a bespoke report writing service for new reports... Customer care and partner support are at the heart of Ghost's product evolution strategy. Our leadership team has been building IP telephony application & solutions for more than a decade. At Ghost, we are constantly developing next generation products which give our partners a competitive edge over traditional unified communication application providers... Ghost offers a high functionality, low cost IVR system which does not require special or purpose-built hardware cards to offer media services. It works with all modern PBX platforms with SIP endpoints or SIP proxy support.

Also known as: Ghost

Primary location: Ilford United Kingdom