HARCOURTS TEAM TARNAKI - Key Persons
Job Titles:
- Network Performance Coach
Carina Baxter is an adept Tenancy Manager collaborating closely with Hayley on an expansive property portfolio that encompasses the picturesque seaside and elevated hill suburbs of Christchurch, spanning from Woolston to Taylors Mistake.
Carina brings a distinctive blend of expertise to our team. Armed with a dual degree encompassing a Bachelor of Fine Arts and a Bachelor of Art, she infuses a creative and holistic approach into her role. Backed by over a decade of hands-on experience in customer service, Carina's background provides a solid foundation for understanding and addressing the diverse needs of both our team and the tenants.
Carina's steadfast and meticulous demeanor positions her as an exemplary Tenancy Manager when it comes to property inspections and the assessment of maintenance requirements. Through her meticulous eye for detail and dedication to excellence, Carina ensures that each property under her purview is not only well-maintained but also a place that tenants are proud to call home.
A recent testimonial speaks volumes of Carina's commitment to exceptional service: "Excellent service. Upon receiving our keys, we were met with a warm and helpful reception. Molly Harmon, our agent, exhibited tremendous kindness. Carina promptly came to our aid when confronted with an electrical issue, demonstrating her willingness to assist. Even when requiring supervised access to a part of the rental not initially covered, Carina seamlessly orchestrated the process. Our entire experience was marked by its seamless nature, and I wholeheartedly endorse their services."
With Carina as an integral part of our team, the seamless fusion of her artistic insight, extensive customer service background, and meticulous property management approach continues to elevate the living experiences of our tenants while setting new benchmarks for excellence within the industry.
Job Titles:
- Head of Administration
- Office Manager
Job Titles:
- Business Relationship Manager / Harcourts Foundation Ambassador
Hayley Mason is a seasoned property management professional with a distinctive background that significantly enriches her approach to her work. Her journey began in Invercargill, where she was born and raised. At the age of 17, she made the bold move to Christchurch to pursue her studies, which not only cultivated her strong work ethic but also instilled a deep sense of dedication and resilience, traits that have remained the hallmarks of her career in property management.
We are fortunate to welcome Hayley back to our team, where she initially worked as a property manager for three successful years before her time abroad in Australia. Her impact on the team during her earlier tenure was nothing short of remarkable. It was no surprise that when we heard she was returning from Australia, we eagerly snapped her back up, recognising her extraordinary talents and dedication.
During her 11-year stint in Australia, Hayley further honed her skills and expanded her knowledge within the property management industry. Notably, she also took on the role of managing an electrical company, demonstrating her versatility and aptitude for leadership in various sectors. Her time abroad exposed her to diverse perspectives and afforded her a comprehensive understanding of the nuances of property management, making her an invaluable asset to our team.
Hayley's remarkable professional achievements are complemented by her role as a devoted mother to two exceptional daughters, aged 14 and 10, who share her passion for sports, with a particular emphasis on basketball. Her ability to balance a thriving career with family life exemplifies her exceptional time management and organisational abilities, underscoring her dedication to excellence in all aspects of her life.
As a property manager, Hayley specialises in overseeing the ever-popular seaside and hill suburbs within Christchurch, encompassing the stretch from Woolston to Taylors Mistake. Her approach to her role is simple yet profoundly effective - she dives in and gets things done. Her work ethic is second to none, and she is celebrated for her unwavering commitment to her clients, a commitment that has only grown stronger since her return to our team.
Jen Neil is an exceptional professional who brings extensive experience and expertise to her role as a Business Development Manager and Property Manager. Hailing from Scotland, Jen has established herself as one of the top-performing Individuals in the industry; being recognised as Four-time winner of Top National Harcourts Property Manager and Three-time winner REINZ Top National Property Manager.
With over eight years of dedicated service at the Accommodation Centre, Jen has consistently proven herself as a valuable asset to her clients. Her passion for property management in Christchurch is evident in her unwavering commitment to excellence and her ability to forge strong, trusted relationships with her clients. Jen's friendly and outgoing nature creates an environment of ease and comfort, allowing her clients to rely on her expertise with complete confidence.
Jen excels in catering to the specific needs of out-of-town clients, developers with larger portfolios, and individuals seeking a seamless property management experience. She takes pride in being the sole point of contact for her clients throughout the entire process, from signing the management agreement to overseeing every aspect of property management. By offering this comprehensive service, Jen ensures that her clients receive personalised attention and have a single dedicated professional guiding them every step of the way.
One of Jen's greatest strengths lies in her ability to rent properties quickly at competitive rates. This skill is particularly beneficial for clients with new builds who are navigating the settlement process and desire a smooth transition without significant delays before tenants occupy their properties. Jen's efficiency and market expertise enable her to secure tenants promptly, maximising her clients' return on investment while minimising potential disruptions.
Beyond her impressive track record, Jen is renowned for her excellent communication skills. She places a high priority on keeping her clients informed, providing regular updates and transparent feedback. By effectively communicating with her clients, Jen instills a sense of trust and confidence, assuring them that their investments are in capable hands.
Jen's dedication to her craft has earned her a solid reputation as a hardworking, reliable, and diligent professional. She thrives in the diverse and fast-paced nature of the Property Management Industry and consistently goes above and beyond to exceed her clients' expectations. Jen's love for her wee dog Elsie exemplifies her caring nature, which extends to her professional relationships as she treats her clients' investments with the utmost care and attention.
Whether you are an out-of-town client, a developer with a large portfolio, or someone seeking a seamless and efficient property management experience, Jen Neil is the ideal partner for your needs. With her extensive industry knowledge, dedication to client satisfaction, and remarkable ability to rent properties quickly at competitive rates, Jen is committed to achieving exceptional results and ensuring your investment is protected every step of the way.
Job Titles:
- South Island Regional Manager
Job Titles:
- National Communications Manager
Job Titles:
- NZ Operations Manager - Property Management
John Siebert is a Senior Property Manager with a passion for delivering exceptional service and expertise in the northern suburbs of Christchurch, extending from Saint Albans to Pegasus. With an unwavering commitment to perfection, John's attention to detail is second to none, setting him apart from the rest. He firmly believes in doing things the right way rather than taking shortcuts, making him a reliable and trustworthy professional that instills complete confidence in his clients.
Job Titles:
- Northern Regional Manager
Job Titles:
- National Marketing Manager
Job Titles:
- Head of Business Operations
Job Titles:
- Australasian Culture Ambassador
Job Titles:
- National Performance Coach / NZ Head of Academy
Job Titles:
- Wellington Regional Manager