ASCS SUPPORT

It is our goal to ensure that our team is able to help you with your support issues as fast as possible. Currently, our promise to you is that we will be able to address your issue within 24 business hours... ** While the standard in the technology industry is an average of 3-5 days for support issues to be addressed, we are PROUD that our awesome team of ninja tech rockstars is able to address all "tier 1 support issues" within 1 day. For "tier 2 support issues," upper level support is available during the week and is handled as soon as possible, normally within 1-2 business days.