HEIDI KUSSURELIS INSURANCE - Key Persons
I've been with Heidi's agency for years. They take care of every little detail, and treat me with respect. See what they can do for you.
I've been working with the Heidi Kussurelis agency for my business insurance needs for years now. I've worked with several of their agents over the years and have always felt their service to be good. But, recently I had a lot of changes going on with my business that required me to adjust many aspects of my coverage in a short period of time. My agent Samantha Trammell was right there to assist me with every change I threw her way. She really took the time to understand exactly what changes were happening within the business so she could come up with the right insurance solutions for us. She always took the time to explain all the available options and made recommendations that I truly felt had my company's best interest in mind. I cannot say enough nice things about my experience in working with her. She's extremely knowledgeable, works with a sense of urgency, and an all around pleasure to work with!
Great staff and people. They have always been quick to respond and get me the best rates available- I'm cheap and I'm still with them! Haven't been able to find cheaper rates even thru my work "discount" insurance.
Job Titles:
- Excellent Customer Service. Thank You
Job Titles:
- Have Provided Great Service and Supported All My Insurance Needs
Becky is the best! She has given outstanding service for over 20 years! She is the main reason I do business with Nationwide!
Ms. Gilbert is the consummate insurance service provider.l have benefited greatly by her personal knowledge of my needs and her professionalism is first class.
I was born and raised in Ypsilanti, Mi. I graduated from Eastern Michigan University when they were the Hurons!!
I started at an agency in Arkansas for 3 years. Then we moved back to MI, and I have been with HKA for 22 years. My most recent position to Welcome Director is fun! I'm a familiar voice when I answer the phone. I get to chat with long-term clients that I have built a relationship over the years. I'm a source of Tribal knowledge for our young staff.
I'm passionate about Michigan football & basketball. I'm an avid disc golfer. I play for fun and competitively. I'm currently The Michigan Grandmaster Champion for disc golf.
Samantha in Heidi Kussurelis office is a pleasure to work with. As a President of a HOA I'm responsible for keeping our rates competitive, but can't spend a lot of time doing it. Samantha makes it easy to get things done in the short window of availability I have to give to volunteer work.
I've known and worked with Lori Boyer-Ott for several years now. Not only has she helped me with my various personal insurance needs, she's helped some of my clients too. She's very knowledgeable and takes the time figure out what's best for the client. I would recommend her and her agency to anyone considering insurance.
My wife and I have had an umbrella policy with Heidi Kussurelis Insurance agency for a couple of years now for both of our vehicles and our homeowners' insurance. We are very happy with the response of their team.
I've been with Nationwide for years and have switched agents many times. Jacob Schroeder is a wonderful agent. He is knowledgeable, patient, and answers all of my questions. When I need to make a change, he is fast and makes sure it's accurate. Thank you Jacob! (T)
Jake Schroeder is good agent. He helped me through the process of paying my car insurence. And other varieties of questions. Straight to the point and professional. Thanks Jake
I have worked with Heidi Kussurelis Agency for the past two years and find the team very responsive to questions and concerns. They follow up on the details and make sure everything is handled perfectly. I recommend the team for any insurance needs or questions.
Love the Heidi kussurelis agency them guys really will take care of you.. especially Raymond and Karen. I will refer them all over the world
I've had a great experience working with Jake Schroeder for the past year+, he's always easy to communicate with and quick to get back to me with any answers or changes I need. Highly recommend!
Jennifer Johnson rocks! She was super helpful and fast in finding me the best options for my Home and Car Insurance! Thanks again, Jennifer!
My first job transplanted me to Michigan from Toledo, Ohio, where I was born and raised.
I began working in the insurance industry in 2000 and started working with the Heidi Kussurelis Agency in 2013. I love working with our clients and helping them protect their assets.
I love spending time with my husband and our growing family. In the summer, I spend my weekends out on the lake with family and friends. Go Buckeyes!!!
Jennifer Johnson was great. She provided excellent customer service.
Amazing place if you looking for competitive rates and best coverage! If you reach out, ask for Becky. She was a pleasure to work with and I highly recommend her.Five stars from me!
My company has used this agency for about 3 years now and I can confirm that I have received excellent service. I highly recommend Heidi Kussurelis Insurance.
I spoke with Jacob Schroeder of the Heidi Kussurelis Insurance agency on 02/08/2023. He was very polite, courteous and knowledgeable. "Jake" made several valuable recommendations to my wife and I upon reviewing our home and auto coverage. These recommendations added better coverage at only a modest, nominal increase in our premiums.
I worked with Jennifer and she was extremely knowledgeable and a consummate professional in every way. Jennifer was able to answer all my questions and made me feel like a valuable client. I went into the conversation aiming to change carriers and agencies. I finished feeling very comfortable and pleased to maintain the relationship with Nationwide and the Kussurelis agency.
I've been with their agency for a little over 4 years and always am happy with the service. I'll shop rates around and still haven't left because I'm getting the best deal around too. Tammy T. most recently helped, very professional, kind, and fast. I highly recommend Heidi's team to all of my clients.
Rusty was fantastic to work with and all interactions I have had with this agency have been top-notch!
Our rep Jennifer is great, she helped us smoothly switch over from our prior policy and made navigating a windshield replacement a breeze. Great service.
I grew up in Pinckney, MI, back before it had traffic lights and fast-food restaurants. I can remember when the whole town closed at 7 pm, including the gas stations. After high school, I attended Sienna Heights College in Adrian, MI; I later married & moved to Ann Arbor, where I still reside today.
I have been in the insurance industry dating back to 1996 when Heidi first opened the agency. We worked side by side, building the business from scratch. It's been one of the most challenging and rewarding experiences of my life.
Having been witness to this growing business, I have a unique perspective that allows me to see how every aspect of the business fits together, what makes it tick and tick smoothly. We call it "See Big," which is a quick way of saying Big Picture Thinking.
When I am alone, I enjoy watching documentaries. They can be about nature, wars, or the general history of our nation and our world. In fact, every summer, I talk endlessly about one of my favorite TV series, Shark Week. I love it!
Most people don't know this, but I absolutely love watching Michigan Football. It doesn't matter to me if they're having a good season or not; I'm going to watch the game no matter what. I'm not a calm game watcher either, and I often find myself arguing with the refs through the TV. Things would go so much better if they'd just listen to me. (LOL)
In my free time, my husband and I love seeing and playing with our granddaughters. They are the joy of our lives. We also love nature and gear our vacation getaways around exploring the natural beauty an area has to offer.
I am also passionate about helping others less fortunate. My favorite volunteer activity is helping Habitat for Humanity, and my favorite job with them is hanging vinyl siding, and I'm good at it.
Keith helped me with getting an auto insurance policy that I am very happy with. When running the reports, the price jumped up from what was originally quoted. I was OK with the final actual price, but Keith went above and beyond to get my actual price successfully back down the quoted price we had talked about!
This agency went above and beyond and exceeded all of my expectations! Raymond was extremely helpful, knowledgeable, and prompt with getting back with me. I can tell from his phone voice he's probably extremely handsome too. Woowheeee can't recommend this company enough!
I was born in S. Africa and then moved to England before landing here in Michigan. I now live in Fenton with my 2 Daughters, 3 cats, and 1 Dog. I love meeting new people, which is what got me started in
Staff are knowledgeable and quick to respond. I'm pleased to have the Kussurelis agency handling my auto insurance!
I had the most wonderful experience with Tammy Tu. My brother recommended me to her and I am very grateful for that. She was able to find me the best insurance for a price that worked for me. We also had some great conversations too! If you are looking for insurance be sure to ask for Tammy Tu. She was very thorough and professional. You will not be disappointed!
"The attention I received from the Heidi Kussurelis Agency team was unparalleled. They paid genuine attention to my budget concerns, and came up with a plan that was comprehensive yet cost-effective."
Job Titles:
- Personal Lines Account Manager
Job Titles:
- Agent
- Personal Lines Account Manager
I wanted to share my gratitude for my agent Tammi Tu with helping me get my new Auto Insurance policy. I moved from Illinois to Michigan and needed a Michigan policy. She made it easy, worked around my busy work schedule and was very professional! Thanks for making me feel safe and supported Tammi!
I heard about this company through close family spoke with Jake S, He was amazing very professional, Friendly and he was able to find me the best deal ever. I would totally recommend him to more family and friends. Thank you so much very grateful for everything Jake did for me and my kids, was able to save more money.
On of the best Customer Service I have experienced throughout the many years I have been with them. Highly recommend
Excellent customer service and guidance with respect to insurance products and services. I have been a long time customer and highly recommend to people looking for reliable, prompt and honest services.
I want to say thank you very much to Jacob Schroeder! He is very helpful and knowledgeable.