TECH SUPPORT JACKSONVILLE - Key Persons


Jermaine Wilson

Job Titles:
  • Certified Microsoft Office Specialist
  • Vice - President / Senior IT Network Engineer
  • Vice - President and the Senior IT Network Engineer
A highly regarded customer specialist, Jermaine's skills are highly regarded within the industry and he brings distinctive marketing and customer service skills to the team. He has been staffed with IBM, Hewlett Packard and EDS over the last 11 years while servicing the Bellsouth / AT&T contract merger. During that time Jermaine serviced over 2000 clients for disaster recovery, troubleshooting, new equipment delivery and all related IT services. He obtained his IT accreditation on board US NAVY submarines while proudly serving active duty for nearly 10 years. Jermaine is a Certified Microsoft Office Specialist and is currently working toward his Bachelors of Science in Computer Engineering, with a focus in Network Security. Jermaine's expertise includes client server installation and maintenance, advanced computer hardware/software, and network support. This includes server infrastructure and design, Active Directory, Terminal Server, Domain Migrations, Backup Solutions, as well as Disaster Recovery.

Michael Best - Founder, President

Job Titles:
  • Founder
  • President
Our highly trained I.T. specialists are trained in designing, implementing and maintaining computer networks. We work and partner with vendors to industry leading computer and networking equipment and internet providers to ensure our specialists have the right tools and knowledge for today's demanding computer networks. Operating in the Jacksonville Florida area since 2003, Michael Best president and founder of Tech Support Jacksonville and MyGlobalHost has been providing I.T. services to PC users and businesses in the Jacksonville Florida metro area. Our goal is to give personal timely service in our areas of expertise in a professional and cost-effective manner.