AESTHETICS BUSINESS NETWORK - Key Persons


Gilly Dickons

Job Titles:
  • AR 's Co - Founders
  • Expert Call Handling, Appointment Booking and Diary Management
AR's co-founders Gilly and Ann Pullan and co-owner, Jo, have astute understanding of how experienced call handling skills coupled with extended practice hours can impact hugely on their existing business and accelerate growth. Gilly Dickons has over 28 years experience in the Aesthetic Sector in driving both practice growth and customer service standards […]

Jo Fisher

Job Titles:
  • Expert Call Handling, Appointment Booking and Diary Management
AR's co-founders Gilly and Ann Pullan and co-owner, Jo, have astute understanding of how experienced call handling skills coupled with extended practice hours can impact hugely on their existing business and accelerate growth. Jo Fisher's passion is for exceptional customer service, and its key role in achieving maximum aesthetic appointment bookings for accelerated practice returns. […]

Mark Bugg

Web Marketing Clinic is a specialist consultancy helping beauty, aesthetic and cosmetic brands to build their brand through powerful online strategy, centred around bespoke, responsive and engaging websites. Mark has many years' experience and an impressive portfolio of industry clients and brands, providing an unparalleled experience to help you to achieve maximum online impact. Not only will WMC enhance your internet position, their fully integrated digital marketing campaigns will drive online traffic, create patient leads and ultimately increase new business enquiries. The end result is always the same: an increased web presence that enhances profitability.

Mr Norman Wright

Norman is a respected psychotherapist and patient safety expert who has pioneered a bespoke Patient Support training programme for the aesthetic and cosmetic industries. Norman will show you the importance of seeing the person behind the patient and will support you, your business and your patients "Every Step of the Way". The Wright Initiative works with clinic owners, surgeons and nurses by offering bespoke one-to-one support sessions to their patients, both before and after undergoing a treatment or procedure. Norman is one of the CH/403 BSI Committee members setting safety standards in the UK and Europe.

Richard Crawford-Small

Passionate about Healthcare and technology, Richard mission is to Reinvent healthcare technology to improve the patient journey, quality of care and improve lives. Over 10 years experience in the cosmetic surgery market, Richard has created the backbone of many businesses in this sector, using the iConsult Method and software system to maximise the Average Value of every single consultation. The unique iConsulting methodology, supported by the cutting edge iConsult system strengthens the bond between the healthcare professional and the patient, builds trust through regulatory compliance and creates revenue growth through differentiation. Richard's innovations have and insights have become recognised, allowing him to and take the iConsult Platform out into the wider healthcare sector.

Russ Turner

Job Titles:
  • Emotional' Brand Developer
Russ Turner is an ‘Emotional' brand developer - helping clients connect with their target audience in ways that build brand loyalty […]

Sharon Allen

Job Titles:
  • Business Development Executive at Enhance Insurance
Business Development Executive at Enhance Insurance, Sharon relishes working within the Aesthetic and Surgical industries, continually educating herself and expanding her knowledge on new procedures and devices.