IAG GROUP COMPANY

Our brand, insight and customer teams have a key role in driving change and transformation at British Airways. Our new campaign and 100th birthday celebrations are the most high-profile initiatives - and there's much more going on. We're expanding our content and social strategies. We're building innovative brand and product partnerships. And we're exploiting the benefits technology offers. At the same time, our development teams are constantly looking at the quality of our food offering, our lounges, and in-flight entertainment. Whatever we can do for the customer... Digital drives everything we do; we have experts in virtually every team across the business. We believe there are no boundaries in delivering a digital strategy that helps us disrupt and pioneer industry trends. We're helping our customer-facing colleagues provide a faster and more personalised service. We're speeding the customer's journey through the airport. And, we're delivering transformational programs to improve..

Also known as: IAG Group, IAG Group Companies

Primary location: Harmondsworth United Kingdom