MARKET CONDUCT

Our consulting services concentrate on helping insurers solve regulatory compliance problems. We will help you identify and correct issues before a state exam occurs. Performing a mock audit reveals problem areas in your company's operations which can be fixed prior to an on-site state examination... Lou Penn & Associates, Inc. was established in 1993 to provide regulatory compliance services to the insurance industry. Since our entrepreneurial beginning we have conducted seminars, developed market conduct compliance manuals, performed mock audits and created market conduct auditing tools such as "ComplianceWare" that simplifies the examination process. We have recently created a new market conduct auditing tool called the "Market Conduct Auditor" that is available for demo and sale... An auditing and consulting insurance compliance firm founded by Lou Penn that prepares insurers for market conduct examination in business since 1993.