SAUNTON SANDS HOTEL - Key Persons
I have been at Saunton for just over a year, starting as a recent graduate with a degree in International Hospitality and Tourism Management. In the past year, I have rotated through most departments which has led me to the events position. I am now responsible for seeing all hotel events through from the first enquiry, running the event on the day and finally following up with the organisers afterwards.
What is your favourite thing about Saunton? Being able to constantly meet new people, and the challenges of finding the best way to deliver excellent service!
I am responsible for making sure all areas of the Hotels environment run smoothly and work well together. I have been with the company for 13 years offering both a friendly face to guests and a helping hand to team members.
Job Titles:
- Food and Beverage Manager
I have worked at Saunton for more than 13 years. I manage the restaurant and bar teams, ensuring guest satisfaction is always on point.
What is your favourite thing about Saunton? I love working for a family business and feeling like part of the family.
Having worked for Brend Hotels for more than 28 years, my role is to oversee the daily hotel operations, being responsible for all hotel services which include guest relations, housekeeping, maintenance, revenue management and employee development.
What is your favourite thing about Saunton? The guests, the team and of course our fantastic location.
I have worked at Saunton for more than 19 years. I organise a range of children's activities and manage the playroom, ensuring the kids have a lovely time during their time in the kids club.
What is your favourite thing about Saunton? Building relationships with the regular children who return year after year - watching them grow up from babies to toddlers, to grown-ups!
I have worked at Saunton for just over 3 years and was recently promoted to Spa Manager earlier this year. In my role as the Spa Manager, I ensure the spa is always running to the highest of standards with Spa days, Treatments and Spa Breaks & just generally oversee the spa.
What is your favourite thing about Saunton? My favourite thing about Saunton is how everyone is like one big family and the stunning coastal views I can see whilst I'm working.
I joined the Brend Group in 2009, and left Cornwall and move to Devon in 2017 which is when I joined the Saunton team. I oversee and coordinate all of the front-of-house teams including guest relations, porterage, and housekeeping. My job is to ensure a warm welcome and great guest service
What is your favourite thing about Saunton? It's great to be a part of something which has so much legacy and constantly evolves in such a beautiful place.
Since starting as a front desk receptionist at only 18 years old, I am now celebrating more than 21 years of working for the company. As Peter Brend's personal assistant, I am responsible for coordinating diaries, booking meetings, organising events and note-taking during Head of Department meetings.
What is your favourite thing about Saunton? Working with an incredible team and making life-long friendships. That, alongside the stunning location and view of course!
I am now celebrating my 23rd year with Brend Hotels. My role is to use data and other information to forecast future levels of demand, with a view to optimising our strategy and managing reservations.
What is your favourite thing about Saunton? The people - both the guests and colleagues.
I have worked for Saunton for 10 years, starting as a housekeeper and then being promoted to head of housekeeping. I oversee the entire housekeeping operation and team on a daily basis, looking after all public areas, bedrooms and apartments, aiming to provide the highest level of care and service to all residents.
What is your favourite thing about Saunton? I love how well the team works together, supporting one another to get the job done.
I have cooked at multi-Michelin-starred restaurants worldwide, but decided to leave the frenetic buzz of service at London's Shard to cook by the beach - and I've never looked back! Leading the kitchens at Saunton, my approach to menus focuses on serving the freshest of ingredients, sourcing locally, and cooking simple food in innovative and exciting ways.
I joined Saunton 8 months ago and I am in charge of the memberships at Source Spa and Wellness. This includes taking prospective members on tours around the spa, being ‘the face' of memberships for our Source Spa and Wellness members, coordinating the fitness timetable, arranging members' events and keeping the members in the loop and happy. I also teach fitness classes within our timetable, introducing some dance-based classes to the timetable including ‘All Style Dance Workout'.
What is your favourite thing about Saunton? The breathtaking view at Saunton and our brand new fitness studio.
Although I am now based at head office, I have worked for the company for 9 years and have been based at Saunton Sands Hotel for over 7 of those years. I run the Human Resources and payroll functions for Saunton, including recruitment, performance management, absence management, employee engagement and retention. I also manage the Brend Training Academy and look after all of the Brend Apprentices across the Brend Group.
Since starting at Saunton in September 2020, Tia has been recently promoted to be our Guest Relations Manager. Her role is to manage our guest relations team who work collaboratively to co-ordinate the arrival and departure of all residents, and are always on hand with recommendations and to share knowledge of the local area.