MAGIC LAUNDRY SERVICES - Key Persons
Joining MLS in 2012, Aaron began as a Production Employee. He quickly moved his way up to Supervisor and now is an important member of the Management Team. Aaron enjoys the challenges that the job requires and says that "moving things around daily is like playing chess."
Aaron loves sports but his passion is baseball, especially playing, and most of all, coaching Little League and seeing the kids grow and advance in the game.
Job Titles:
- Member of the Plant Four Team
- GENERAL MANAGER SB
Alicia is our newest leader that joined Magic Laundry Services. She comes to us with over 35 years of laundry experience! She has truly done it all, everything from Accounting, HR, Customer Relationship Manager, Operations and now she is our General Manager for our newest Plant located in San Bernardino. Our SB plant is a brand new, smart, state of the art facility and Alicia will be responsible in overseeing that we produce the highest quality linen for our customers. Alicia enjoys working with people, coaching and being able to make our customers happy with our services. Her most memorable experience was working during COVID and managing to get through those tough times. When she is not at work she enjoys reading a good book and spending time with her children.
Angie is one of our newest leadership members at Magic Laundry Services. She joins us with over 20 years of Industrial Laundry Experience! She has truly done it all: Laundry Supervisor, Quality Control, Customer Support and now she oversees Production Operations for Plant #1. Angie enjoys multi-tasking and working alongside her team members. She likes to be presented with new challenges and coming up with solutions. When Angie is not at work, she enjoys cooking, going to church and spending time with her family and friends.
Job Titles:
- Member of the Management Team
- RECEPTIONIST
- in 2022 As Our Receptionist
Berenice joined Magic Laundry Services in 2022 as our receptionist. She comes to us with over 10 years of Customer Service Experience! Berenice enjoys the welcoming and supportive environment around her, and she enjoys creating that same environment for all our employees when they come to the reception for help. One of her most memorable experiences she had recently was when the Management Team went out bowling for some team building. Some leaders showcased their skills and Berenice was one of the top bowlers! When Berenice is not at work she enjoys off roading, bike riding, walks at the park and some family time.
Job Titles:
- DIRECTOR CUSTOMER SERVICES
Berge joined MLS in February 2019. With over 20 years of Customer Service experience in the luxury fashion industry, he is no stranger to providing the utmost in excellent service. One of the things he likes most about being at Magic is the Magic of our Teamwork and that everyone pulls together to make it happen. Berge loves listening to good music, taking in a lively soccer match, and traveling wherever the wind takes him. We are very excited to have Berge on Team MLS!
Job Titles:
- Member of the Executive Team
- DIRECTOR, PEOPLE & CULTURE
Betty Velasquez boasts over two decades of expertise in the Human Resources domain, driven by an unwavering passion for empowering individuals. Throughout her illustrious career, Betty has fervently engaged with diverse teams, leveraging each interaction as an opportunity for personal and professional growth. Her enthusiasm knows no bounds, propelling her to continuously expand her skill set and advocate tirelessly for her colleagues.
In her roles, Betty finds profound satisfaction in facilitating talent acquisition and nurturing professional development. Whether she's matching the right candidate to a role or providing unwavering support during times of uncertainty, Betty's commitment to fostering the potential of others remains steadfast. Outside of her professional pursuits, Betty finds solace in watching soccer games and indulging in the camaraderie of bowling, all while embracing the belief that dreams are realized through dedication and hard work.
Job Titles:
- Member of the Management Team
- DISTRIBUTION MANAGER SAN DIEGO
Boni has been with Magic Laundry Service since 2018 but has had laundry experience since he was 8 years old! His father was a Manager for a laundry department at a hotel and would go with him on take your child to work day! Him and his brother would work together sorting linen impressing all the housekeepers with their abilities being so young! He enjoyed working in the laundry department so much that he got his first job as a houseman for a hotel when he turned 16. He enjoys feeling a sense of belonging and liking the people he works with. What Boni enjoys doing when not working is listening to audio books and being able to multi task. He also enjoys learning new things.
Job Titles:
- ASSISTANT PLANT 412 MANAGER
Carlos has been working for Magic Laundry Services since 2015. He started as a production worker in the towels department. After he mastered that, he was transferred over to the sheets department. He did such a great job that he was then promoted to operate the system where all customer information is entered. After 2 years, he was then promoted to be a Production Supervisor and later to Assistant Manager! Carlos has done it all! He enjoys the responsibilities that come with the role and creating a positive work environment. He is grateful for all the opportunities that MLS has provided to him over the years. When Carlos is not at work, he enjoys spending time with family, reading a good book and being on the computer.
Job Titles:
- Member of the Executive Team
- ADMINISTRATIVE DIRECTOR / EXEC. ASST
Crystal joined our administrative team in 2015, bringing extensive experience as an Executive Assistant / Office Manager. She started off as a Receptionist in her early 20's and moved up to administrative positions with attorneys, accountants, tribal government, federal/state/county/local government, non-profits, and nuns. So, to say her administrative experience runs a wide spectrum of environments is an understatement! Crystal is proud of the progress our Admin Team has made since she started at MLS and looks forward to all there is to still be achieved. Crystal oversees the entire office administrative operations.
Outside the office, Crystal is a singer-songwriter, and spends most of her free time as an entertainer performing with three different bands/projects in the rock, doo-wop, and country genres.
Edgar has been part of the Magic Laundry Services team since 2018. He started off as a mechanic and because of his hard work and determination he was then sent to special trainings to learn more about the laundry equipment. Some of the trainings he has taken include Kanegeisser E-Tech over in Germany and Minnesota. He has also taken electrical courses on his own because he wants to learn as much as he can to further his career. Edgar enjoys working with his team and being able to trouble shoot machines. When Edgar is not at work he enjoys off roading hanging out with his friends and family.
Elizabeth has been part of the Magic Laundry Services accounting team since 2021. She comes to us with over 15 years of accounting experience! She enjoys working in the accounting department because she likes to solve math problems and when you like your job, it makes your day less stressful! When she is not counting numbers she enjoys watching movies, reading and watching Soccer. Especially watching LAFC or Barcelona!
Esperanza Galvez has been working at MLS for 10 Years. When she first started, she started as a production employee. After 6 months she became a supervisor and last year she got promoted to assistant manager. Esperanza likes to learn new things and working with others. She says the most memorable experiences are the times she get together with her team to celebrate any special occasion. She believes working with respect for everyone around you can open more and better opportunities.
Job Titles:
- Member of the Executive Team
- SENIOR VICE PRESIDENT
Garo has been part of the MLS team since 2005. Prior to joining us, he worked in the automotive industry, custom fabrication, and IT. He has a degree in Electrical Engineering. At Magic Laundry Services, he loves keeping busy and setting new challenges for himself. In the decade he's been here, Garo started as a driver in 2005 and immediately moved to production soon after, in 2008 he became our Chief Engineer and was heavily involved in the growth and expansion of MLS, With his Extensive knowledge and experience company wide , Garo was prompted to our GM in 2013. Garo has grown exponentially and oversees the entire operation of over 500 employees.
In his spare time, Garo enjoys his church, playing basketball, 3D printing, and anything tech-related.
Job Titles:
- ASSISTANT PLANT 412 MANAGER
Gina has been a part of the Magic Laundry Services team since 2015. She started off as a Production Worker then was promoted to input all our customer information into our system which requires great attention to detail. Gina did such a fantastic job that she was later promoted again to be a Production Supervisor. When the role of Assistant Manager opened, the first person we thought of to be a great fit was Gina! She loves working alongside her team and enjoys learning new things in her role. When Gina is not working, she enjoys spending time with her family and watching suspense movies!
Job Titles:
- ASSISTANT PLANT 400 MANAGER
Guillermina has been a Magic Laundry Services employee for over 16 years now. She started off in production and learned how to feed and receive. Later on she was promoted to be a Supervisor and just recently was promoted to be an Assistant Manager. Guillermina enjoys being challenged and meeting her Production goals. Her favorite memory was when she worked alongside her supervisor coworkers during the pandemic. They worked together with low staff but were still able to have great teamwork and get the deliveries out on time as scheduled. When Guillermina is not at work she enjoys spending time with her family.
Job Titles:
- CFO
- COO
- Member of the Executive Team
- COO - CFO
Our COO -CFO, Harry Kertenian, has been with Magic Laundry Services since its birth in 2004. He was introduced to the laundry industry at a very young age, working for his parents who owned and operated their own retail laundry and dry cleaning store. Harry started there after school when he was 16, and upon finishing high school, he was involved full-time and beyond, expanding the business from a six employee cleaners to a two-shift retail store with 15 employees. At the age of 26, Harry began his own Venture and opened a hospitality laundry services company, creating Magic Laundry Services, and since then, he has not looked back.
At MLS, Harry loves that every day is challenging and busy. He also loves making a positive difference in people's lives. One of our drivers always gives Harry a hug when he sees him. That's because over 10 years ago, Harry saw this man, an orange seller he noticed daily, sitting by the road with his head down. Harry opened his window, asked him where his oranges were, and when the man said he would have more next week, he needed to get some work first, Harry figured he was honest because he was working instead of begging. So Harry handed him his number, and asked him to call for a job. Little did Harry know, the man came that afternoon and began working in production. Eventually, he earned his Class A driver's license, and now drives semi-tractor trailers for MLS. How fortunate we are when opportunity is given to us all.
In his spare time, Harry enjoys his church, racing cars (which at one time he did weekly on club circuits), and playing golf with clients. But mostly, he's dedicated to his family and alongside his wife, raising there children.
Ivan is our Customer Service Representative for the San Diego Area. He was promoted into this role in 2021 because of his contagious positive personality. He started working with Magic Laundry back in 2017 as a production worker then was promoted as a supervisor. When the opportunity of Assistant Manager became open, Ivan was the first person that came to mind. Because of Ivan's background and previous hospitality experience working in a cruise line he had the people skills to be our Customer Service Rep. What he loves most about his job is that he is able to learn new things every day and provide our customers with the best service he can give. When Ivan is not working, he enjoys spending time with family, surfing and reading IT books.
Job Titles:
- Member of the Management Team
- ACCOUNTS PAYABLE and RECEIVABLE
Jasmine has been working in the offices at Magic Laundry Services since 2014. Before joining MLS, she worked as a receptionist and moved into finance, where she handled accounts payable and receivable, billing, bank reconciliation, and more. All totaled, Jasmine has over 20 years of office experience. At Magic Laundry Services, she loves that every day is different, and it never gets boring. She even works in the plant from time to time, shaking things up and getting a work out!
When she's not at MLS, Jasmine enjoys cooking, exercising, hiking, and spending time with family and friends.
Job Titles:
- Member of the Executive Team
- EXEC. DIRECTOR of ENGINEERING
Joe came to MLS in 2017 with 30 years of Laundry/Mechanical experience. Having served as an Operations Manager, Chief Engineer, Regional Director of Engineers for several automated plants over the years, Joe has brought his knowledge to the Engineering department. As the support for the whole company , the department is always busy and each day is never the same. Joe genuinely enjoys working on equipment, figuring them out, and getting them up and running when they're down. Joe oversees over 35 engineers, keeping all MLS equipment and automation running smoothly 7 days a week!
When Joe's not at MLS, he's hanging out with his family, enjoying music, and people watching.
Starting in 2012 as a production employee, Johana quickly became a Supervisor. She feels that it was a good opportunity to learn more about the whole process of production and in 2017 she was made a member of the Management Team. Johana has enjoyed the growth opportunities and learn more about the industry . "MLS has allowed me to grow and Expand my Horizon and I'm proud to say that running one of the plants has been awesome, as I look to grow even more."
In her down time, she enjoys spending time with her loved ones.
Jose joined MLS in 2006, and he has 25 years of experience in the laundry industry. He was with Coca-Cola for 10 years, Gatorade for two years, Tequila Errudura for three years, Texolini Textile for one year, and Flexible Technologies for four years as an automation engineer. At MLS, he likes the daily challenges and learning new technologies and new automation systems that the company continuously invests in, Jose overseers the 412 Plant Engineering department. In fact, his most memorable experience here was resolving a problem on one of the tunnels that was difficult to troubleshoot.
Job Titles:
- Member of the Management Team
- DIRECTOR of TRANSPORTATION & LOGISTICS
- MLS As a Dock Employee
Starting in 2015, Luis joined MLS as a Dock employee. With Customer Service knowledge and a desire to grow, Luis soon joined the Management team as the Director of Logistics. As he oversees routes, dispatch, and a fleet of trucks that travel all over Southern California, Luis enjoys stepping up to challenges and always looking for ways to make his department better and learn new things.
In his time away from work, Luis likes to go to the gym, play soccer, loves music, and plays his guitars and piano.
Job Titles:
- ASSISTANT PLANT 424 MANAGER
Lupe joined MLS 10 years ago. She started working with us as a Production employee and became adept at running various stations and equipment. Soon, she too was made a Supervisor and recently promoted to the role of Assistant Manager. She says that she loves everything about her job and the growth she's experienced. Her most memorable times at work have been the acknowledgement of her talents and the opportunity to be given higher positions as she's grown. She holds a genuine interest in being a better person every day and to continue to move up the ladder.
Job Titles:
- ASSISTANT PLANT 400 MANAGER
Marina has been working for Magic Laundry Services since 2009. Prior to joining us she was working at a different laundry company, so she already had a lot of experience. After working in production for 3 years she was promoted to be a production supervisor. When the position of Assistant Manager became open, Marina was promoted again! What Marina loves about her job is being able to train new employees and ensuring that her employees are happy. She is proud of the growth that she has had with the company. When Marina is not at work she loves to dance and getting a good night's sleep.
Job Titles:
- ASSISTANT PLANT 424 MANAGER
Miriam has been a part of the Magic Laundry Services team since 2012. She started as a Production Employee then was promoted to Supervisor because of her dedication and willingness to learn and grow. When the opportunity presented itself, she was then promoted again to be the Assistant Manager. Miriam enjoys having different goals and finding ways to meet her goals together with her team. She believes it makes her stronger as a leader and she enjoys a good challenge. When Miriam is not at work, she enjoys making traditional food for her family and going shopping with her daughters.
Job Titles:
- Member of the Executive Team
- DIRECTOR HEALTH & SAFETY
Mr. Robert Luna joins MLS with over 20 years of Customer Service, Retail, and Security background. He's dependable, honest, hardworking, and enjoys interacting with his coworkers. Robert started with MLS working the graveyard shift as the Safety/Security Officer. During that time, his work ethic and positive attitude were evident in making difference by helping the employees feel safe in the late hours of the night. Now, we are blessed to have Robert take over the role of Health & Safety Director. He is always alert, follows through, and is willing to jump in and assist wherever he can.
When Robert isn't at MLS, he enjoys watching sports, spending time with his family, and church activities.
Job Titles:
- Member of the Plant Four Team
- LEAD ENGINEER
Nathan Chavez has been with the company since Aug 2022 and is new to the industry. Before coming to MLS he worked in construction for about 4 years. When Asked what he loves most about his job, Nathan said: "being given the opportunity to grow and learn by being continuously challenged with issues that arise in the plant".
Nathan explained that his most memorable experience on the job would have to be when he had to help disassemble the entire press and reassemble it all in one long day to move it over. This experience was so memorable since he was able to learn a lot about how the press functions and he "had a good time doing it".
Oscar started at MLS since the opening in 2005. He originally began working for Magic Cleaners at the age of 16 which later became MLS. He started as a supervisor learning each department and perfecting each department he was managing. Oscar has become one of the most knowledgeable plant managers in this industry. His hard work and dedication has made him one of the most loved and respected individuals at MLS. His commitment and dedication to the production team has helped MLS become the industry leader in quality and service to our family of hotel clients.
When he's not at Magic Laundry Services, Oscar enjoys race cars and playing sports.
Job Titles:
- ASST. DIRECTOR of WARDROBE & UNIFORMS
Patricia has been with Magic Laundry Services for over 10 years. She has been working in the dry cleaning industry for over 20 years total! She came to us with so much experience already and was able to help us launch our dry cleaning department. She is very passionate about the work she does and takes pride in being able to deliver exceptional quality to our clients. Patricia enjoys when all the team gets together and bonds. When Patricia is not at work, she enjoys spending time with family and recharging.
Paul joined MLS in 2010 with extensive experience in the hospitality laundry industry. He likes challenging himself daily, he's happy to learn many new and different tasks. On both a personal and professional level, Paul pushes himself to keep learning more. Paul oversees the 424 plant which is one of the most state of the art laundry facilities in the county. He is continuously striving to keep the equipment running in pristine condition.
Ricardo has been with Magic Laundry Services since 2010. Before joining our team, he worked for Minson Corporation for 15 years, starting as a regular employee and moving up to a lead-man and then a supervisor. At MLS, he worked for one year as a driver and then he was promoted to a plant manager in 2011. He loves helping every single employee get better every day, and watching them grow everyday with their hard work. On a daily basis, Ricardo strives to be consistent and energetic, knowing that with a good attitude, you can conquer anything, and all your goals are possible.
In his spare time, Ricardo enjoys sports cars, and he's fascinated with his home. He loves to spend time with his daughters and wife.
Job Titles:
- ASSISTANT PLANT 400 MANAGER
Rosa has been with Magic Laundry Services since 2011. She was a production worker for 4 years and was then promoted to work the system where she was given more responsibility. After excelling in her role, she was promoted to Supervisor then quickly because as Assistant Manager for Plant #3. Rosa loves coming to work and giving it her all! Every day she learns more and more about her role and enjoys all the improvement Magic Laundry has made for the employees. She enjoys the challenge of meeting production numbers every day. When Rosa is not at work she enjoys spending time with her family.
Job Titles:
- ASSISTANT PLANT 424 MANAGER
Teresa has been with Magic Laundry Services for 15 years! She started off as a production worker and was quickly promoted to Supervisor. She learned all the different areas and was later promoted to be our Assistant Manager. Teresa has enjoyed learning the whole process of the commercial laundry business. She loves that there is a family environment with her team because she treats everyone like family. Her team enjoys working with her and having her as a mentor. When Teresa is not at work, she enjoys spending time with her family!
Job Titles:
- DIRECTOR of WARDROBE & UNIFORMS
Tony has worked at MLS since the opening in 2005. He originally began working at Magic Cleaners in 1998 which later became MLS. At MLS, Tony was one of first two employees. He pretty much did everything, which means he has a wide-ranging of experience and knowledge. Tony has 20 years of extensive experience in the dry cleaning and uniform industry. He oversees the entire operations of the uniform department which cleans and presses over 10,000 garments a day. He loves the responsibility that comes with his job, and seeing MLS grow like a big family. For Tony, family means a lot-at home and at work.
Job Titles:
- SALES & CUSTOMER SERVICE MANAGER
Vatche has been part of the MLS team since 2007. He started here as the controller, and now works in sales and customer service, which he truly enjoys. Working with our clients on a daily basis brings Vatche a lot of satisfaction and fulfillment, from traveling to meetings and presentations to going the extra mile for a client guest. In fact, he recently received a call from a mother whose child was missing a white teddy bear. (She thought it might have been sent with the laundry.) Vatche led the search, found the teddy, and returned it the following day.
When he's not at MLS, Vatche enjoys sports. One of the things he looks forward to each year is attending USC football games.
Job Titles:
- ASST. DIRECTOR of TRANSPORTATION & LOGISTICS
Victor has been with Magic Laundry Services since 2019. He was previously working at a tire shop for 10 years then decided to make a move and further his career with us. What he loves about his job is the daily challenges, not a single day is the same! When Victor is not at work, he enjoys playing the guitar and working on cars.