LUXURY HOTEL INSTITUTE

As part of our services we provide a unique cross-disciplinary Hospitality English program for staff. By giving each job different role play and situational English activities, we prepare them for nearly every interaction with guests so they can address them confidently, think independently, and solve problems quickly... For your staff in sales, marketing, HR, and other business departments, we address key issues in business such as proper negotiation tactics, effective marketing of the facilities, closing sales calls, finding and hiring the right employees, and building relationships throughout the industry. These areas are critical to the success of the property... We provide our hands-on expertise in order to accelerate properties to reach their full potential with immersive multidisciplinary training programs for staff and leadership.