CLOUDKETTLE - Key Persons
Dan is a Senior Partner at CloudKettle and has over a decade of experience in the SaaS space. Dan is passionate about data-driven marketing. Over that time, Dan has worked for high growth companies like Radian6 (acquired by Salesforce) and B2B SaaS companies like Introhive and Affinio.
A gifted marketer, Dan is known for his reporting and analytics chops. His expertise lies in interpreting insights to drive demand generation growth. Today, he leads a team of cross-trained Business Analysts that specialize in Revenue Operations.
Eliot Harper is a Salesforce MVP and recognized Salesforce Marketing Cloud expert. He has consulted for some of the largest brands globally and written several articles and books on Marketing Cloud, including The AMPscript Guide and the Journey Builder Developer's Guide. Eliot also regularly participates as a Subject Matter Expert in Salesforce webinars, assists Salesforce with certification development, organizes the Salesforce Marketing Cloud Developers Group, and is a sought-after speaker at international events.
Job Titles:
- Senior Director, Client Services
Fahed has spent the last 14+ years in the direct Salesforce ecosystem, including 4 years at Salesforce helping customers with some of the most complex Salesforce deployments in North America. He loves partnering with clients to help them uncover or maximize the value of their Salesforce investments.
Based in Hamilton, ON Fahed is an avid golfer, previously a CPGA teaching professional (no - he doesn't still teach) and loves spending time with his rescue dog Nadia.
Job Titles:
- VP Client Revenue Operations
Gail Blight has over 18 years working in the cinema industry with a focus in sales, event management and people leadership. In her Director role at CloudKettle, Gail brings a wide range of experience and knowledge in revenue operations, diversification, and maximizing organizational growth potential. She has a keen interest in B2B SaaS, with particular passion for the Health Tech space.
Job Titles:
- Director, Salesforce Marketing Cloud
- Is Director, Salesforce Marketing Cloud
Greg Bates is Director, Salesforce Marketing Cloud (SFMC) at CloudKettle. His roots with Salesforce, and CloudKettle, run deep. Greg started his career at Radian6, which was acquired by Salesforce. He then went on to work as a web developer before deciding to specialize in Salesforce Marketing Cloud. Today, Greg is a 6x certified SFMC professional and has over five years of experience and leads a team of Salesforce Marketing Cloud specialists.
Greg Poirier is the Founder and President of CloudKettle. Greg has been in the Salesforce ecosystem for more than a decade. In 2010, he joined Radian6 (acquired by Salesforce), where he grew the digital marketing team. After Salesforce, he was recruited to build the Sales and Marketing engine at TitanFile, a secure document file-sharing company. In 2013, he joined Livelenz (acquired by Mobivity), where his talent for creating efficiencies expanded his role to Chief Operating Officer.
A three-time Dreamforce speaker, Greg is a sought-after presenter and advisor specializing in Revenue Operations. Passionate about giving back, he also mentors emerging talent at his local accelerator and incubator. Greg has been named as one of Atlantic Business Magazine's Top CEOs 5 times, and recently announced as a regional finalist for Ernst and Young's Entrepreneur of the Year Award.
Job Titles:
- Commerce Cloud Practice Lead
With over 20 years of experience in web development and digital strategy, Ian leads our Salesforce Commerce Cloud practice. He began his career by launching a consulting business from his basement, growing it into a successful agency that was ultimately acquired by a large regional advertising firm. Over the years, he has served as an architect and trusted advisor to enterprise-level clients across North America with their web-based and ecommerce needs, while leading teams of strategists, designers, copywriters, and developers to deliver impactful solutions. Before joining CloudKettle, Ian spent two years as Chief Operating Officer at a law firm, where he oversaw operations, strategic growth, and an acquisition transition.
Job Titles:
- Salesforce Practice Lead
- Solution Architect
Ishan Babbar is a Salesforce Solution Architect and Salesforce Practice Lead at CloudKettle. He is an 17x Salesforce Certified Application Architect and is passionate about helping organizations streamline and automate processes while meeting strategic business objectives.
He has provided management and technology consulting expertise to global companies in the manufacturing and grocery industries and manages large scale projects while advising clients on best practices. Ishan has a deep focus on process engineering and applying industry-leading standards to effectively deliver solutions.
Jennifer Dell is the VP of Operations at CloudKettle. With a rich background in the tech industry, her impressive career has spanned over a decade. Jennifer's journey began as a Business Analyst on a Web Applications Development team before venturing into the dynamic world of Digital Marketing. Her expertise led her to participate in Google's prestigious Product Experts program, specializing in Google Analytics. In her role as VP Operations, she continues to shape and drive impactful operations within CloudKettle
Beyond her professional accomplishments, Jennifer is a passionate advocate for promoting diversity and inclusion, specifically within the 2SLGBTQ+ community in the tech industry.
Job Titles:
- Director, Client Services
Kaylee brings with her over a decade's worth of experience in business/operations management, strategic advisory services, leadership and sales enablement. Her diverse experience ranges from government, higher education and not-for-profits, to start-ups, scale-ups and technology. Kaylee has led large workforces, delivered integrated programs and strategies, and has consulted on several international projects.
Beyond her professional scope, Kaylee is passionate about Diversity, Equity, Inclusion & Belonging (DEIB), psychology and using her time to support the not-for-profits she cares about.
Job Titles:
- Business Intelligence Practice Lead
- Business Intelligence Specialist With Multiple Salesforce
Kyle Cruickshanks is a Business Intelligence specialist with multiple Salesforce certifications and over 5 years of experience in data analytics. As CloudKettle's BI Practice Lead and globally recognized CRM Analytics Ambassador, he is highly skilled at leveraging data to improve decision making and business processes within organizations.
Job Titles:
- VP Marketing
- VP of Marketing
Leslie Flemming is VP of Marketing at CloudKettle. With a background in digital marketing, Leslie brings over 10 years of experience to her role. Her previous clients have ranged from large private enterprises and government organizations to non-profits, giving her a wide range and depth of knowledge in the B2B space.
Leslie also holds a J.D. from Dalhousie University, and a Masters of International Business Law from Vrije University in Amsterdam.
Job Titles:
- Director, Human Resources
- Senior Director, Human Resources
Lisa Muise is the Director, Human Resources at CloudKettle and an experienced professional in both HR and Office Administration. After over 20 years at FedEx, Lisa joined CloudKettle in 2018 and has helped grow the company to over 30 people.With a Bachelor of Office Administration, Certificate in Managing Human Resources, and Salesforce Administrator Certification, Lisa's unique combination of skills and experience has allowed her to hone the employee onboarding process, and adapt it to our changing business world. Lisa continues to grow her skill set, and is currently pursuing her CPHR.
Pamela Hillyard is an experienced professional in finance with a career that spans over 30 years. After starting in the food distribution and wholesale industry, Pamela went on to work in public accounting & auditing. Her experience also includes holding senior corporate finance roles with a non-profit organization, the pharmaceutical industry, and the recycling industry.
Job Titles:
- Marketing Automation Practice Lead
- Senior Director, Marketing Automation
Sabuhi Yahya is a Senior Director, Marketing Automation at CloudKettle. With over 10 years of Marketing Automation experience, Sabuhi leads a team of marketing automation and email specialists. They help clients improve marketing operations by boosting demand generation, optimizing lead conversion, and enhancing customer engagement. Sabuhi is a certified in Salesforce Sales Cloud, Marketing Cloud, Account Engagement (Pardot), Marketo and Google which means he can offer a unique perspective and understanding of how multiple systems tie together. Sab is also recognized as a Salesforce Marketing Champion - meaning he is an expert in Salesforce Marketing Cloud technology and a committed community members, helping others learn and grow across Salesforce platforms.