JOHNS HOPKINS UNIVERSITY - Key Persons
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- Director, Spine Rehabilitation / Director, Interventional Spine and Musculoskeletal Fellowship / Assistant Professor of Physical Medicine and Rehabilitation
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- Assistant Professor of Physical Medicine and Rehabilitation
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- Assistant Professor of Physical Medicine and Rehabilitation
Expertise: Botulinum Toxin Injections, Intrathecal Baclofen Therapy, Physical Medicine and Rehabilitation, Spasticity Management, Spinal Cord Injury
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- Member of the Board of Trustees
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- Assistant Professor of Physical Medicine and Rehabilitation
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- Medical Director, Multiple Sclerosis Rehabilitation Program
Expertise: Cerebral Palsy, Movement Disorders, Multiple Sclerosis Rehabilitation, Neurologic Rehabilitation, Physical Medicine and Rehabilitation
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- Member of the Board of Trustees
- Chief of Medical Staff
- Ex Officio
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- Vice President, Safety and Quality
In July 2022, Angela Green was named the vice president of quality and safety for the Johns Hopkins Health System. As part of the Armstrong Institute for Patient Safety and Quality leadership team, Green is responsible for advancing clinical excellence across the continuum of care and helping the organization set new operational standards of care delivery. She also holds a faculty appointment at the Johns Hopkins University School of Nursing.
Green joined the health system in 2017 as the Johns Hopkins All Children's Hospital (JHACH) senior director of patient safety and quality. She was promoted two years later to vice president and chief patient safety and quality officer for JHACH. She was the Catherine Kobren Endowed Professor in Patient Safety and Quality, one of the first Johns Hopkins University endowed professorships at JHACH.
Known for her strong track record of convening diverse stakeholders to solve challenging problems, Green spearheaded efforts that transformed the patient safety and quality program, earning JHACH the Leapfrog designation as a top children's hospital. Green has provided system-level leadership for the Johns Hopkins Medicine Communication and Resolution Program, which focuses on a systematic, transparent and supportive approach for patients, families and staff members after safety events. She also chartered and served as co-chair of the Pediatric Patient Safety and Quality Council.
She began her career as a nurse, and served in nurse practitioner roles in neonatal and pediatric cardiac intensive care before moving into leadership positions. Prior to joining Johns Hopkins, Green served as president of performance improvement at Arkansas Children's Hospital in Little Rock.
Green earned a master's degree from the University of South Alabama and a doctorate in nursing from the University of Arkansas for Medical Sciences. She was elected to fellowship in the American Academy of Nursing and the American Heart Association.
Job Titles:
- Member of the Board of Trustees
- Ex Officio
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- Member of the Board of Trustees
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- Assistant Professor of Physical Medicine and Rehabilitation
Expertise: Hip Dislocations, Knee Dislocations, Lateral Collateral Ligament Tears (LCL) Injury, Medial Collateral Ligament Tears (MCL) Injury, Medial Patellar Femoral Ligament (MPFL) Injury
Job Titles:
- Chief Financial Officer
- Chief Financial Officer for Johns Hopkins Bayview Medical Center
Brian Rayme is chief financial officer for Johns Hopkins Bayview Medical Center. With a wealth of experience in financial management and operational leadership within the health care industry, Brian brings a dynamic skill set and a proven track record of driving financial excellence and operational efficiency. He is responsible for overseeing all aspects of financial operations, including budgeting, financial planning, forecasting, and revenue management at Johns Hopkins Bayview.
Brian first came to Johns Hopkins in 2015. Before arriving at the Johns Hopkins Bayview campus, he served as the senior director of finance for Johns Hopkins Medicine, where he was responsible for revenue enhancement strategies, budgeting and HSCRC reporting and compliance for all four Maryland hospitals in the health system. He has more than 25 years of financial management experience. Brian holds a bachelor's degree from Randolph-Macon College and a master's of business administration from University of Nevada, Las Vegas.
Job Titles:
- Secretary
- Secretary of the Board of Trustees
Cagla Oruc is a Research Assistant on the Human Factors team at the Armstrong Institute for Patient Safety and Quality. She is an Industrial Engineer with experience in fields of supply chain, process improvement and project management. Her research interests include human factors engineering applications in areas of patient safety and global health.
Education
B.S., Industrial Engineering, Bilkent University, 2016
M.S., Health Care Management, Johns Hopkins University, Carey Business School, 2017
Job Titles:
- Member of the Board of Trustees
Expertise: Achilles Tendon Injuries, Ankle Injuries, Anterior Shoulder Instability, Arthritis of the Foot and Ankle, Arthritis of the Hand
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- Senior Director of Development
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- Chairman of the Board of Trustees
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- Member of the Board of Trustees
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- Patient Safety Specialist
Cheryl Connors is a patient safety specialist for the Johns Hopkins Hospital and the Johns Hopkins Armstrong Institute for Patient Safety and Quality. She is responsible for planning, implementing and evaluating safety programs throughout the hospital. Her primary responsibility is to serve as the director for the RISE (Resiliency In Stressful Events) team which she co-led the development and implementation of. The RISE team currently provides trained peer support for Johns Hopkins Hospital employees who encounter stressful, patient related events.
Connors works with the Comprehensive Unit-based Safety Program (CUSP) teams to promote a culture of sharing and learning from defects, and to work toward meeting safety goals. She also has responsibility for the debriefing of the Safety Culture Assessment Survey house-wide and is faculty for the TeamSTEPPS training program at AI.
Connors received her Doctorate in Nursing Practice degree from the University of Alabama in 2019. She has a clinical background in pediatrics, where she developed a passion to improve patient safety. Connors led the Josie King Safety team for several years at Johns Hopkins before advancing her career in nursing leadership. Connors officially became a patient safety specialist in 2012.
Connors has presented on safety topics both nationally and internationally (Qatar, Okinawa, and Saudi Arabia) and has facilitated the education of staff and the establishment of safety teams in the Military Health System. She collaborates with Johns Hopkins' schools of nursing, public health and medicine on teamwork and communication and patient safety programs.
Job Titles:
- Assistant Professor of Physical Medicine and Rehabilitation
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- Member of the Board of Trustees
- Treasurer of the Board of Trustees
Expertise: Neuromyelitis Optica, Pediatric Spinal Cord Injury, Spinal Cord Dysfunction, Spinal Cord Injury, Spinal Cord Trauma
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- Member of the Board of Trustees
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- Medical Director, Critical Care Physical Medicine & Rehabilitation Program Director, Outcomes After Critical Illness and Surgery ( OACIS ) Group / Professor of Medicine
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- Member of the Board of Trustees
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- Assistant Professor of Physical Medicine and Rehabilitation
Expertise: Botox Spasticity Treatment, Brain Injury Rehabilitation, Neurologic Rehabilitation, Physical Medicine and Rehabilitation, Stroke Rehabilitation
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- Assistant Professor of Physical Medicine and Rehabilitation
Expertise: Arthritis, Back Pain, Bursitis, Cervical Degenerative Disc Disease, Complex Regional Pain Syndrome
Job Titles:
- Vice President, Clinical and Support Services
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- Member of the Board of Trustees
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- Executive Director for Patient Safety and Quality
Diane's extensive background in healthcare management, quality and safety operations started decades ago in consulting. During the last 10 years, she has served as senior corporate director of quality and patient experience for Mass General Brigham. Her track record demonstrates that she consistently exceeds goals and improves processes while advancing multiple, concurrent programs to improve patient outcomes. She has guided the strategic development of an enterprise patient experience vision, established care policies and processes to advance the delivery of equitable healthcare, translated payer policy and negotiated incentives to succeed in value-based contracting and led hospital and ambulatory quality and safety improvement as well as practitioner credentialing and well-being.
Before her work for Mass General Brigham, Diane held roles in engineering, investment banking, and hospital and nonprofit consulting, and she was the managing partner of a startup home care services company. She hails from Chicago and raised her family in Boston. She has an M.B.A. from Harvard Business School and a bachelor's degree in engineering from the University of Illinois.
Job Titles:
- Assistant Professor of Physical Medicine and Rehabilitation
Expertise: Back Pain, Cancer Rehabilitation, Joint Pain, Musculoskeletal Injuries, Myofascial Pain
Doyle, Peter A., Gurses, Ayse P. Pronovost, Peter J. Mastering Medical Devices for Safe Use: Policy, Purchasing, and Training. American Journal of Medical Quality, I-3, 2016.
Job Titles:
- Professor Emeritus of the Johns Hopkins Department of Physical Medicine
Dr. Jeffrey Palmer is a professor emeritus of the Johns Hopkins Department of Physical Medicine and Rehabilitation. A member of the faculty since 1983, Dr. Palmer reached the rank of professor in 2002. From 2004 to 2014, he served as the Lawrence Cardinal Shehan Chair of Physical Medicine and Rehabilitation and the physiatrist-in-chief of The Johns Hopkins Hospital.
Dr. Palmer has retired from medical practice. He remains active in research and teaching.
Job Titles:
- Community Physicians in 2002 As an Associate Medical Director
Demonstrating a passion for patient-centered excellence, Dr. Raymond Zollinger was named vice president of medical affairs for Johns Hopkins Community Physicians in 2013. Reporting to the president, he is the senior medical leader responsible for clinical and quality oversight of the providers. He oversees the employment and compensation for the 400+ multispecialty providers, and also oversees Risk, Safety, and Service for the organization.
Dr. Zollinger joined Johns Hopkins Community Physicians in 2002 as an associate medical director for the White Marsh location, where he was promoted to office medical director in 2003. In 2011, he was promoted to regional medical director for the Baltimore North region of Johns Hopkins Community Physicians. Throughout his career his efforts have led to improvements in quality, provider engagement, operations and financial performance. He is a part-time instructor for the Johns Hopkins School of Medicine. In 2012, he became a co-leader of the community intervention of the Johns Hopkins Community Health Partnership, a grant from the Center for Medicare and Medicaid Innovation. Dr. Zollinger continues to deliver primary care to a panel of adult patients at Johns Hopkins Community Physicians' Remington location.
After receiving his bachelor's degree in Physics from Harvard College, Dr. Zollinger worked for Goldman Sachs as an analyst and then associate in fixed income. Transitioning to a medical career, he earned a Master's degree in healthcare management from the Wharton School and a Doctorate in Medicine degree at the University of Pennsylvania. He went on to complete his internship and residency in Internal Medicine at Brigham and Women's Hospital.
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- Member of the Board of Trustees
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- Graduate Researcher of the Year, 2017
Ephrem is a postdoctoral research fellow - working under the supervision of Dr. Ayse Gurses - at the Johns Hopkins Medicine Armstrong Institute for Patient Safety and Quality. He is a pharmacist-health services researcher whose research interests mainly lie in understanding and mitigating hazards to safe medication use and delivery systems across the health care continuum including, in the inpatient, ambulatory, and community care settings. More broadly, Ephrem's scholarly interests also focus on large-scale organizational changes targeted at improving safety and quality of patient care across healthcare institutions.
Education
Ph.D., Pharmacy-Heath Services Research), University of Wisconsin-Madison 2016
M.S., Pharmacy-Heath Services Research), University of Wisconsin-Madison 2014
Erica Reinhardt began working in hospitals as a registered dietitian in 2006, transitioning into a food service director role, where she gained health care operations experience. During this time, Erica earned her Lean Six Sigma Black Belt and led and participated in several Lean Sigma projects.
Currently, Erica leads continuous improvement efforts at Johns Hopkins Bayview Medical Center. She mentors leaders through process improvement, educates on Lean tools and concepts, supports Lean Sigma projects and Lean Daily Management work, and leads Kaizen events.
Reinhardt received a bachelor's degree from Cornell University in Nutritional Sciences. She then attended Clemson University, where she completed her dietetic internship and earned her master's degree in Food, Nutrition, and Culinary Sciences.
Job Titles:
- Senior Research Coordinator for the Johns Hopkins Armstrong Institute for Patient Safety
Erin Kirley is a Senior Research Coordinator for the Johns Hopkins Armstrong Institute for Patient Safety and Quality. She currently manages two quality improvement/patient safety research projects: the AHRQ funded Quality and Safety Review System Pilot Test in Hospitals; and the PCORI funded project, A Roadmap for Establishing Peer Support Programs in Research and the Real World. Erin also coordinated the development of a curriculum for primary care teams on the collaborative project between the Armstrong Institute and the American Medical Association. The project was part of the AMA's Improving Health Outcomes initiative, and the objective was to develop a program to help clinicians identify and treat patients with undiagnosed hypertension.
Erin joined the Armstrong Institute in August 2012 as an Administrative Coordinator, providing support on multiple research projects, including a national improvement project to reduce ventilator-associated pneumonia in intensive care units and the Armstrong Institute's national initiative on surgical safety. Prior to joining the Armstrong Institute, Erin was the Executive Assistant to the Vice President of Facilities for The Johns Hopkins Hospital and Health System.
Education
B.S. in Applied Nutrition from the University of Delaware.
Job Titles:
- Director, Pediatric Emergency Medicine Fellowship Program Assistant Professor of Pediatrics
Expertise: Concussion, Musculoskeletal Injuries, Pediatric Emergency Medicine, Sports Injuries, Sports Medicine
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- Member of the Board of Trustees
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- Member of the Board of Trustees
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- Member of the Board of Trustees
- Ex Officio
- Vice Dean and Physician - in - Chief
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- Assistant Professor of Physical Medicine and Rehabilitation
Expertise: Back Pain, Cancer Pain, Chronic Pain, Complex Regional Pain Syndrome, Comprehensive Pain Treatment
Job Titles:
- Treasurer
- Senior Director of Treasury Services and Assistant Treasurer
- Senior Director of Treasury Services and Assistant Treasurer for the Johns Hopkins Health System
Gregory Miller is the senior director of treasury services and assistant treasurer for the Johns Hopkins Health System. He is responsible for the management and oversight of the corporate and defined benefit plan investment pools, system-wide capital financing initiatives and debt compliance, corporate banking activities, and the property and casualty insurance program.
Before assuming his current position, Miller worked for the Johns Hopkins Health System from April 2006 to June 2014 in various roles within the Treasury Services Department. He briefly left the health system to serve as the assistant vice president and assistant treasurer with MedStar Health from 2014 to 2015. He rejoined Johns Hopkins in October 2015.
Prior to entering the health care industry, Miller held financial positions within the credit departments of UBS and the Royal Bank of Canada, where he helped structure loans for high net worth individuals and small businesses.
Miller holds a bachelor's degree from Clemson University and an M.B.A. from Loyola University Maryland. He is a CFA charter holder and a member of the CFA Society of Baltimore.
Job Titles:
- Senior Associate Director of Stewardship
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- Member of the Board of Trustees
- Emeritus Trustees
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- Chairman of the Board of Trustees
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- Treasurer
- Treasurer of the Board of Trustees
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- Member of the Board of Trustees
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- Senior Associate Director of Alumni Relations
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- Member of the Board of Trustees
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- Vice President, Medical Affairs and Chief Medical Officer
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- Executive Vice President, Johns Hopkins All Children 's Foundation
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- Vice President of Quality and Transformation
As vice president of quality and transformation, Jennifer Bailey, R.N., M.S., is responsible for ensuring that Johns Hopkins Community Physicians (JHCP) is prepared for health care reform, including the pay-for-performance programs for improving quality and containing costs. These include meaningful use of electronic health records, value-based purchasing for Medicaid, accountable care organizations and patient-centered medical home programs.
Ms. Bailey also assists and supports JHCP's executive team and Johns Hopkins Medicine leadership to prepare for clinical integration and the transition to accountable care and other innovative payment models, such as shared savings programs. As the liaison for ambulatory quality in the Johns Hopkins Medicine Armstrong Institute for Quality and Patient Safety, she leads projects to further integrate all components of Johns Hopkins Medicine, with the goals of improving health and quality and reducing costs. At JHCP, she has developed a mature clinical analytics program to support successful performance improvement initiatives.
Job Titles:
- Assistant Professor of Physical Medicine and Rehabilitation / Assistant Professor of Oncology
Expertise: Cancer Rehabilitation, Cancer-Related Fatigue, Chemotherapy Induced Peripheral Neuropathy, Gait Impairment, Joint Pain
Job Titles:
- Chief Financial Officer
- Vice President, Finance
- Chief Financial Officer for Johns Hopkins Community Physicians
As chief financial officer for Johns Hopkins Community Physicians, Jim Clauter provides leadership in financial analysis and decision support, operational budgeting and management of assets and operating cash flows; revenue and expense management and financial development of business opportunities.
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- Member of the Board of Trustees
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- Member of the Board of Trustees
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- Vice President of Medical Affairs
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- Member of the Board of Trustees
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- Member of the Board of Trustees
- Ex Officio
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- Chief Operating Officer
- Vice President
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- Member of the Board of Trustees
- Ex Officio
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- Member of the Board of Trustees
As chief of staff, Kathryn Waldeisen reports to the President and is responsible for special projects, strategic planning and implementation of the President's agenda. Ms. Waldeisen also works closely with the President to develop, plan and implement the Johns Hopkins Medicine Primary Care Strategy in collaboration with the Office of Johns Hopkins Physicians. Since 2017, she has taken a leadership role to engage Johns Hopkins Community Physicians (JHCP) in performance excellence through the Malcolm Baldrige National Quality Award.
Ms. Waldeisen began her career at Hopkins in July 2013 as a post-graduate administrative resident for Johns Hopkins Medicine International and joined JHCP in September 2016. She received her Bachelor in Science in Biology from The Pennsylvania State University and Master in Healthcare Administration from The University of North Carolina at Chapel Hill.
Job Titles:
- Vice President of Government Affairs and Chief of Staff
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- Member of the Board of Trustees
- Ex Officio
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- Assistant Director of Development
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- Vice Chair, Clinical Affairs, Department of Physical Medicine and Rehabilitation / Associate Professor of Physical Medicine and Rehabilitation
Expertise: Electrodiagnostic Medicine (EMG), Neurologic Rehabilitation, Physical Medicine and Rehabilitation, Spasticity Management, Stroke Rehabilitation
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- Vice Chairman of the Board of Trustees
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- Member of the Board of Trustees
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- Member of the Board of Trustees
- Corporate Vice Chairman, Ex Officio
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- Member of the Board of Trustees
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- Vice President, Howard Hospital Foundation
Laura Sigman joined the Armstrong Institute in January 2024 as the Executive Director for Strategic Solutions. In this role, she leads the educational and external partnership teams to support, integrate, and develop initiatives that drive quality, safety, and service within Johns Hopkins Medicine and through external partnerships.
Dr. Sigman is committed to driving innovation and systems improvements. She enjoys solving complex problems at the intersection of healthcare and the legal, regulatory, and financial structures governing it. Dr. Sigman has worked with health care companies to develop successful business strategies, including with an asynchronous telehealth provider that now contracts with Amazon; a health fintech company; a medical coding company held by private equity; and an AI-based pain management app. She's served in progressive leadership roles in prior healthcare institutions, including as associate director of patient safety for a large pediatric emergency department; associate medical director of a pediatric emergency group at a community hospital; and as a risk manager in a hospital legal department. She sees patients in the pediatric emergency department.
Dr. Sigman has a track record of building collaborative, multidisciplinary partnerships of diverse stakeholders to drive operational outcomes and improve safety, efficiency, and quality for patients and providers. She has led a hospital-wide committee to improve safety event reporting; consulted on strategic and financial boards; and worked to improve revenue capture and insurance reimbursements. As a nonprofit board member, she led efforts to manage risks, set infection control policies, and guide reopenings during the pandemic.
Dr. Sigman completed law school at Harvard, medical school at the University of Chicago, and residency in Pediatrics at Johns Hopkins. Early in her career, she worked for the Department of Justice as an honors program attorney on cases involving Medicare, Medicaid, and FDA law, and at the National Research Council of the National Academies.
Job Titles:
- Director Emerita, Physical Medicine and Rehabilitation / Distinguished Service Professor, Physical Medicine and Rehabilitation
- Professor
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- Member of the Board of Trustees
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- Member of the Board of Trustees
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- Senior Director of Human Resources
As senior director of human resources at Johns Hopkins Community Physicians, Leslie Rohde, M.B.A., works to integrate multiple medical practices into the Johns Hopkins Health System and works directly with practicing physicians, physician leaders and administrators.
Ms. Rohde has more than 25 years of human resources management and leadership experience in health care and private industry.
Ms. Rohde received her bachelor's degree in human resource management from Towson University and her master's degree in business administration from the Loyola College Executive M.B.A. program.
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- Assistant Director of Alumni Relations
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- Executive Director, Organizational Excellence
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- Member of the Board of Trustees
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- Member of the Board of Trustees
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- Executive Director of Advanced Technologies and Data Science, Johns Hopkins Health System
Luis M. Ahumada has recently assumed the role of Executive Director of Advanced Technologies and Data Science at Johns Hopkins Health System, bringing with him a wealth of expertise. In this capacity, Luis will lead the strategic planning, execution, and dissemination of state-of-the-art analytics and data science solutions within the Armstrong Institute. His primary focus will revolve around strengthening the hospital's commitment to patient care, research, education, and advocacy by establishing and enhancing a resilient data science infrastructure.
With six years of experience as Director of Health Data Science and Analytics at Johns Hopkins All Children's Hospital, Luis has a proven track record of planning, implementing, and leading systemwide analytic solutions. Notably, he founded the Center for Pediatric Data Science and Analytic Methodology, a pioneering hub for artificial intelligence and machine learning research projects. Before his tenure at JHACH, Luis led the data science team at the esteemed Children's Hospital of Philadelphia.
Luis holds a master's degree in computer science from Villanova University and earned his PhD in information science and technology from Drexel University.
Job Titles:
- Instructor of Physical Medicine and Rehabilitation
Expertise: Physical Medicine and Rehabilitation, Spinal Cord Dysfunction, Spinal Cord Injury, Spinal Cord Trauma, Traumatic and Non-traumatic Spinal Cord Injury
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- Instructor of Physical Medicine and Rehabilitation
Expertise: Ankle Injuries, Botox Spasticity Treatment, Elbow Injuries, Knee Injuries, Physical Medicine and Rehabilitation
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- Member of the Board of Trustees
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- Member of the Board of Trustees
- Ex Officio
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- Member of the Board of Trustees
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- Member of the Board of Trustees
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- Assistant
- Senior Director of Education and Training / Assistant Dean for Part - Time Faculty, Johns Hopkins University School of Medicine
- Senior Director of Education and Training at Johns Hopkins Community Physicians
Maura J. McGuire, M.D., senior director of education and training at Johns Hopkins Community Physicians (JHCP). Here, she leads interdisciplinary development of approximately 1,200 JHCP employees, and works with 400 learners from the Schools of Medicine, Nursing and Public Health who train in JHCP's practices each year. She continues to practice general internal medicine at JHCP's Remington location.
Dr. McGuire also serves as assistant dean for part-time faculty, representing a group of more than 1,500 clinicians and scientists who contribute more than $5 million per year of voluntary teaching and service to Johns Hopkins University's School of Medicine.
An innovator and program builder, Dr. McGuire has worked for years to enhance the safety and effectiveness of primary care by focusing on infrastructure and education. She has a keen appreciation for challenges faced by patients, clinicians and learners in our primary healthcare system.
Prior to current roles, she has served as internal medicine chief, clinical education director, and director of quality and compliance at JHCP. She developed and implemented JHCP's system-wide point-of-care laboratory program, its competency-based support staff training and pharmacist-run care management programs, and quality compliance reporting for its electronic medical record. In addition, she has provided strong leadership in primary care education at the School of Medicine, and later integrated interprofessional efforts with the School of Nursing and the Bloomberg School of Public Health where she holds adjunct appointments.
Dr. McGuire matriculated in the School of Medicine in 1979 after receiving her degree in chemical and biomedical engineering at Carnegie Mellon University, where she also studied fine arts. She completed her medical training as a member of the Osler housestaff and subsequently as a fellow in hematology. Since joining the faculty in 1989 in the division of general internal medicine, she has taught primary care and hospital medicine to 20 generations of Osler housestaff and has mentored dozens of residents and fellows.
Job Titles:
- Associate Professor of Physical Medicine and Rehabilitation
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- Medical Director for Diversity and Inclusion
As medical director for diversity and inclusion, Melody Nangle, C.R.N.P., champions, promotes, and guides the implementation of Johns Hopkins Community Physicians' inclusion strategy and diversity initiatives across our organizational footprint. She works with leadership to develop, implement and review policy, training, and communications, relative to diversity, equity, and inclusion.
In addition to this role, N.P. Nangle practices family medicine at our Direct Primary Care office. She has worked with Johns Hopkins Community Physicians since 2019, and has over 20 years of health care experience that ranges from in-patient, to community, to educational settings.
N.P. Nangle received both her bachelor of science in nursing and masters in nursing education from University of Phoenix, and earned her post-graduate certificate, family nurse practitioner, from Coppin State University.
In addition to providing primary care in Odenton, Michael Albert, M.D., F.A.C.P., serves as chief of primary care clinical innovation at Johns Hopkins Community Physicians.
In this role, Dr. Albert oversees key innovation and business development for Johns Hopkins Community Physicians, interfacing with chiefs and regional directors across the entity, as well as collaborating with Johns Hopkins Medicine and Johns Hopkins University leaders. He also directly oversees existing innovative care models and all care coordination transformation and implementation efforts throughout the organization.
Dr. Albert has been with Johns Hopkins Community Physicians for more than a decade, having joined as a full-time provider in our Odenton internal medicine practice in 2009. A year later, Dr. Albert became the office medical director at East Baltimore Medical Center. In 2013, he was promoted to regional medical director and he assumed the role of chief of internal medicine in 2015.
Dr. Albert received his bachelor's degree in Ecology and Evolutionary Biology from Princeton University in 1996. After four years of teaching middle school science, he went on to earn his medical degree from the University of Maryland in 2004, and completed his residency at the University of Maryland Medical System in 2007.
Job Titles:
- Chief Operating Officer
- Vice President of Operations
- Chief Operating Officer and Vice President of Practice Operations
As chief operating officer and vice president of practice operations, Michael Cole oversees Johns Hopkins Community Physicians' primary and specialty practices, hospital-based medicine programs, Johns Hopkins Medicine shared suites, practice implementations and more.
Mr. Cole was appointed to this position in 2023, after working with Johns Hopkins Medicine for two decades in roles at The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, and finally joining Johns Hopkins Community Physicians in 2016. Throughout his tenure at Johns Hopkins Community Physicians, Mr. Cole has led multiple strategic initiatives and practice builds. He is an expert at strategic thinking and planning, proven by multiple workflow and operations-related innovations he has implemented to increase access, revenue and patient satisfaction. He has also served as a mentor in the Johns Hopkins Community Physicians Mentorship Program.
Mr. Cole earned his master's degree from the College of Notre Dame of Maryland and began his career in health care as a certified radiologic technologist.
Job Titles:
- Manager of Clinical Quality Improvement - Pediatrics With
Michael Dexter is the Manager of Clinical Quality Improvement - Pediatrics with Johns Hopkins Hospital. He manages projects and initiatives to mitigate risks and improve quality performance within The Johns Hopkins Children's Center (JHCC). In addition, he partners with Medical Directors of Quality for JHCC in identifying, planning, executing, and reporting on activities related to JHCC strategic objectives and other improvement priorities, professional practice evaluation, and quality of care concerns.
Michael joined Johns Hopkins Hospital in 2020. Beginning his career as a respiratory therapist, he became Manager of Respiratory Care Services and eventually became Interim Director of Respiratory Services for Methodist University Hospital. Michael left the field of respiratory care in 2008 and transitioned to the Information Science Division as the Manager of the Information System team. In 2015, Michael transitioned to Quality Improvement, joining Le Bonheur Children's Hospital as the Quality Improvement and Patient Safety Project Manager. He spent four (4) years as a Malcolm Baldridge National Board Examiner, focusing on the strategic plans of healthcare organizations.
Outside of his patient safety and quality work, Michael enjoys exercising, visiting his grandchildren, volunteering, and watching the Memphis Grizzlies.
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- Member of the Board of Trustees
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- Member of the Board of Trustees
- Ex Officio
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- Research Program Manager at the Armstrong Institute for Patient Safety
Mohammad Naqibuddin is a research program manager at the Armstrong Institute for Patient Safety and Quality. His current research includes the BREATHE and BREATHE2 studies, which seek to improve health-related quality of life and reduce health care costs for patients with chronic obstructive pulmonary disease. Following his medical education from Dhaka University, Bangladesh, he pursued his postgraduate studies and postdoctoral research fellowship at The Johns Hopkins University's Bloomberg School of Public Health and School of Medicine, respectively. His current scholarly interests focus on COPD and patient-centered outcome research. Since 1999, he has been working at Johns Hopkins in different research projects that include prostate cancer, lupus, brain function, HIV, depression and diabetes.
Job Titles:
- Director, Musculoskeletal Center Director, Sports Medicine Fellowship Program Assistant Professor of Physical Medicine and Rehabilitation
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- Member of the Board of Trustees
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- Assistant Director, Marketing & Communications
Molly Jackson, M.H.A., is the assistant director, marketing and communications, for Johns Hopkins Community Physicians (JHCP). In this role, Ms. Jackson reports to the president and directly oversees all JHCP marketing and internal, institutional and executive communications efforts. She interfaces with Johns Hopkins Medicine marketing & communications leadership to ensure integration and alignment of strategic goals. In addition, Ms. Jackson leads our engagement efforts-both employee- and community-related.
Ms. Jackson joined Johns Hopkins Community Physicians in November of 2012 as a communications specialist focused on internal communications. She received her B.A. in International Affairs with a concentration on International Economics from The George Washington University and earned her M.H.A. from the University of Maryland in 2020.
Job Titles:
- Member of the Board of Trustees
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- Assistant Professor of Physical Medicine and Rehabilitation
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- Assistant Director of Communications
Expertise: Brain Injury Rehabilitation, Neurologic Rehabilitation, Physical Medicine and Rehabilitation, Stroke, Stroke Rehabilitation
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- Member of the Board of Trustees
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- the Quality and Innovation Project Administrator
Patience is the Quality and Innovation Project Administrator on the Human Factors team at the Johns Hopkins Armstrong Institute for Patient Safety and Quality. She is a Biomedical Engineer with a broad technical skill-set, research and project management experience, as well as extensive international exposure. She is passionate about patient safety, global health and the development of high-quality, low-cost medical devices and processes for different healthcare settings. Her research interests include the application of human factors engineering to infection control and prevention.
Education
B.S., Biomedical Engineering, premedicine, Bucknell University, 2014
M.S.E., Bioengineering Innovation and Design, Johns Hopkins University, 2015
Job Titles:
- Patient Safety Specialist
Paula Kent is a patient safety specialist for the Johns Hopkins Hospital and the Johns Hopkins Armstrong Institute for Patient Safety and Quality. She is responsible for planning, implementing and evaluating safety programs throughout the hospital. Her primary responsibility involves working with the Comprehensive Unit-based Safety Program (CUSP) teams to promote a culture of sharing and learning from defects, and to work toward meeting safety goals. In this capacity, she is able to observe the safety and teamwork cultures across the organization, and especially on CUSP teams. Kent works with organizational leaders to onboard them to the CUSP Executive role and partner them with new teams. She also has responsibility for the debriefing of the Safety Culture Assessment Survey house-wide annually and is responsible for oversight of the TeamSTEPPS training program at AI.
She has a Doctor of Public Health, a Master's of Nursing and an M.B.A. from Johns Hopkins University and has a certificate in Patient Safety from IHI. She has worked in Patient Safety for more than 10 years and has an interest in measurement and monitoring of the performance of health care organizations to improve the culture of safety and delivery of safe patient care.
Kent has presented on safety topics both nationally and internationally (Mexico, Great Britain, Vietnam, Saudi Arabia and Korea) and has facilitated the education of staff and the establishment of safety teams in the United Arab Emirates. She collaborates with Johns Hopkins' schools of nursing, public health and medicine, and the Armstrong Institute on teamwork and communication and patient safety programs.
Peter Doyle is a human factors engineer with 35 years of experience performing human factors analysis, design and test activities in the fields of nuclear power generation, defense contracting, simulation and training, information and communication systems, and health care and medicine. Given his interest in analysis and design he orients his efforts to applied solutions for operational challenges. Since 2007, he has worked in the Clinical Engineering Services department at The Johns Hopkins Hospital using accepted human factors methodologies and established human factors design criteria in the design and improvement of information-based, mechanical and process technologies. He addresses patient safety issues to assess and control risk associated with medical devices, work processes and information technologies.
Examples of projects include medical device evaluation and selection, design for alarm management, tubing misconnections studies, prototype development and testing of infusion pump design, simulations to assess and improve delivery of emergency services, integration of nurse call and communication systems and participation in root cause analyses of events involving patient harm. He also evaluates critical care processes via hands-on simulations and conducts usability analyses of medical devices and information technologies. Pete has worked collaboratively with the Association for Advancement of Medical Instrumentation on national level efforts to improve infusion pump design and to assist in the integration of complex medical technologies into health care settings.
Education
Ph.D., Human factors track of the applied experimental psychology program at the Catholic University of America, Washington, D.C.
M.A., Clinical Psychology, Loyola University, Baltimore, MD
B.A., Psychology, Towson State University, Towson, MD
Certifications and Memberships
Pete is certified as a Human Factors Practitioner (# 0053) and as a Certified Usability Analyst.
He holds memberships in the Human Factors and Ergonomics Society and the Association for Advancement of Medical Instrumentation.
Job Titles:
- Associate Director of Development
- Development
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- Member of the Board of Trustees
- Ex Officio
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- Vice Chair of the Board of Trustees
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- Vice President, Medical Affairs
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- Member of the Board of Trustees
Job Titles:
- Member of the Board of Trustees
- Ex Officio
A Lean Sigma Master Black Belt, Hill has led Lean Sigma classes and coached Green Belts at Johns Hopkins since 2005. With 15 years of experience in the aerospace industry, Hill has achieved significant depth in the areas of Lean, Six Sigma, team dynamics and facilitation, and has led many cross-functional process improvement teams over the years. Leveraging this experience, he has served as a mentor to numerous Green Belts.
Hill received a B.S. in Business Administration/Management from Bryant College in Smithfield, Rhode Island.
Expertise: Botox Spasticity Treatment, Botulinum Toxin Injections, Cancer Rehabilitation, Cerebral Palsy, Chronic Pain
Job Titles:
- Assistant Vice President, SoM Alumni Relations and FJHM Engagement
Job Titles:
- Vice President, Operations
Sadaf Kazi is a Human Factors Researcher at the Armstrong Institute for Patient Safety and Quality at the Johns Hopkins University School of Medicine. Her research work has explored how human cognition is shaped by the environment in which it operates by considering the effect of dynamic system variables such as uncertainty, time pressure, etc., on cognitive variables such as vigilance and prospective memory. She conducts research on cognitive and teamwork factors influencing performance in a variety of healthcare environments, and collaborates with the patient safety team to conduct proactive risk assessment in healthcare delivery.
Education
Ph.D., Engineering Psychology, Georgia Institute of Technology, 2016
M.S., Engineering Psychology, Georgia Institute of Technology, 2014
M.A., Clinical Psychology, SNDT Women's University, 2006
B.A., Psychology, University of Mumbai, 2004
Durso, F.T., Kazi, S., & Darling, C.M. (2014). The role of number of tasks in determining the relevance of information. Human Factors, 56 (5), 952-57.
Job Titles:
- Member of the Board of Trustees
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- Vice President of Business Development and Strategic Alliances
Sanford Wu is the vice president of business development and strategic alliances for Johns Hopkins Medicine. In this role, he collaborates with entities and individuals across the health system and school of medicine to shape and lead business development and alliance management efforts in support of strategic initiatives that include enterprise growth and development, new programs and business ventures, care delivery innovations, corporate partnerships and other strategic relationships. Additionally, Mr. Wu serves on various management and advisory committees that provide leadership and strategic direction on matters related to physician practice coordination and development, technology innovation, precision medicine, programmatic development, name use and licensing guidelines.
Mr. Wu originally joined Johns Hopkins Medicine in 2006. His past roles include assistant director of global strategy and managing director for global services at Johns Hopkins Medicine International. While there, Mr. Wu oversaw a wide range of global initiatives including growth strategy, internal operations, project management functions, consulting engagements and affiliations, business development and commercialization of intellectual property. Additionally, he played an integral role in expanding regional market entry and expansion initiatives across Asia and the Middle East. While at Johns Hopkins International, he worked extensively in China with leading public hospitals and universities, as well as some of the country's largest conglomerates and private equity-backed initiatives that spanned health care services, clinical research, investment strategy, talent and leadership development, risk, market scan and due diligence issues.
Earlier in his career, Mr. Wu held positions in corporate finance, startup platform operations and investment analysis, working in management roles in both private and publicly listed entities in China and the United States.
Mr. Wu earned his bachelor's degree from the University of Colorado Boulder and a master's degree from Columbia University's School of International and Public Affairs.
Job Titles:
- Assistant Professor of Physical Medicine and Rehabilitation
Expertise: Botulinum Toxin Injections, Brain Injury, Cerebral Palsy, Congenital Spine Disorders, Neurologic Rehabilitation
Job Titles:
- Member of the Board of Trustees
Job Titles:
- Member of the Board of Trustees
A Lean Sigma Black Belt, Burkett joined the Armstrong Institute for Patient Safety and Quality in 2015, bringing more than 15 years of experience leading, coaching and mentoring projects in manufacturing, business and health care. During his career, Burkett has been able to share the tenets of Lean Sigma with numerous cross-functional teams and Green Belts to make improvements in perioperative care, intensive care units and pharmacies.
His experience includes work at Nabisco, Kraft and Loyola University Health System in Chicago.
Burkett earned his bachelor's degree in Industrial Engineering from The Pennsylvania State University, University Park, Pennsylvania.
Job Titles:
- Vice Chairman of the Board of Trustees
Job Titles:
- Member of the Board of Trustees
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- Member of the Board of Trustees
Job Titles:
- Assistant Professor of Physical Medicine and Rehabilitation
Expertise: Arthritis, Back Pain, Botox Injections, Chronic Pain, Complex Regional Pain Syndrome
Job Titles:
- Member of the Board of Trustees
An associate professor of medicine, Steven J. Kravet, M.D., M.B.A., heads the largest primary care group in Maryland, Johns Hopkins Community Physicians, a network of suburban community practices that serves more than 900,000 patients annually at more than 40 locations throughout the state and Washington, D.C.
A third-generation pharmacist and community health care advocate who prizes the relationships that develop between patients and care-givers, Dr. Kravet has spent more than two decades at Johns Hopkins Bayview Medical Center, providing strong leadership in a wide variety of community health services. Before being named president of JHCP in 2009, he had been medical director of inpatient medical services, internal medicine and ambulatory services, as well as chief medical officer for quality and patient safety, and deputy director for clinical activity in the Department of Medicine at Johns Hopkins Bayview. As a member of the faculty in the Division of General Internal Medicine, he has obtained invaluable insights into the practical realities of primary care. Having earned an M.B.A. in Johns Hopkins' Business of Medicine program, he has an excellent understanding of the business issues affecting outpatient care. The American College of Physicians has used Dr. Kravet's research on primary care processes to formulate plans for redesigning health care practices.
After receiving his pharmacist degree from the Rutgers University College of Pharmacy in 1988, Dr. Kravet ran his family's pharmacy in Spotswood, N.J., until 1992, during which time he worked on obtaining his medical degree from the Robert Wood Johnson Medical School. He arrived at Johns Hopkins Bayview as a resident in 1992 and has spent his entire career at Hopkins. Among his honors are the Resident Teaching Award and the Department of Medicine Chairman's Award.
Job Titles:
- Healthcare Performance Improvement Expert
Steve Meurer is a Healthcare Performance Improvement expert focused on improving health systems' quality, safety, finances and operations. He brings 30+ years of education and experience in improvement science as well as 20+ years of teaching Masters students, and 1,000+ presentations to health systems providing leaders with an increased ability to improve performance.
Prior to his role at Johns Hopkins Medicine, Dr. Meurer was the Executive Principal of Data Science & Member Insights at Vizient. Dr. Meurer was the senior-most subject matter expert in the use of data from Vizient's Clinical Data Base to drive performance improvement, and presented improvement opportunities to leaders at almost every health system in the US. Prior to this role, Dr. Meurer was Senior Vice President at University Health System Consortium (UHC) where he led all aspects of UHC's comparative data portfolio, including sales, support, methodology and information technology. UHC was a founding organization of Vizient, and Dr. Meurer spent 17 years at these organizations.
Earlier in his career, Dr. Meurer was Chief Quality & Information Officer at the DeKalb Health System in Atlanta, where he led the integration of Quality and Information Technology, and subsequently managed 200+ people. Dr. Meurer has also held positions of increasing responsibility at St. Mary Medical Center in Langhorne, PA; BJC HealthCare in St. Louis, MO; University of Pittsburgh Medical Center; and Orlando (FL) Regional Healthcare System.
Dr. Meurer also spent 15 years as Associate Professor at Rush University, where he taught Quality & Operations in Healthcare to Master of Healthcare Administration students. Dr. Meurer has also taught at Loyola University Chicago, Georgia Institute of Technology, Georgia State University and Temple University. Dr. Meurer is an Associate Editor for the American Journal of Medical Quality, and is the Administration Group Leader for the Health Professions Educators' Summer Symposium (HPESS).
Dr. Meurer earned a PhD in Health Services Research at Saint Louis University with a dissertation entitled ‘Quality Improvement Implementation in Hospitals'; a Master of Business Administration & Master of Health Science at the University of Florida; and a Bachelor of Arts in Psychology at the College of the Holy Cross. He holds a Certificate in Healthcare Quality & Informatics from Intermountain Healthcare.
Job Titles:
- Vice President, Human Resources
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- Director, Johns Hopkins Postural Orthostatic Tachycardia Syndrome ( POTS ) Program Associate Professor of Physical Medicine and Rehabilitation / Associate Professor of Neurology
Expertise: Dermatomyositis, Electrodiagnostic Medicine (EMG), Inclusion Body Myositis, Motor Neuron Diseases, Myositis
Job Titles:
- Member of the Board of Trustees
Job Titles:
- Member of the Board of Trustees
Expertise: Botox Spasticity Treatment, Intrathecal Baclofen Therapy, Neuro Rehabilitation, Physical Medicine and Rehabilitation, Spasticity Management
Job Titles:
- Member of the Board of Trustees
Job Titles:
- Vice President, Patient Safety and Quality
Job Titles:
- Member of the Board of Trustees
Job Titles:
- Member of the Board of Trustees
Job Titles:
- Member of the Board of Trustees
A Certified Six Sigma Master Black Belt, Wilson joined the Armstrong Institute for Patient Safety and Quality in 2016. Wilson has over 18 years of experience in the business sector leading, coaching, mentoring and facilitating teams in Operations cross-functionally from manufacturing to supply chain.
As part of the AI Lean Sigma Team, Wilson drives continuous improvement through the deployment of Lean across Clinical Communities, Academic and Community Hospitals. Through teaching and coaching, he builds the capacity of healthcare professionals, to enable the improvement of healthcare experience across the Johns Hopkins Health System.
Lamy earned his Bachelor of Science degree in Civil and Architectural Engineering from Drexel University.