HERO DIGITAL - Key Persons


Bryan Dohmen

Job Titles:
  • Director, Strategy
  • Senior Director, Strategy
I believe that a well-defined problem is halfway to being solved. As Senior Director of Strategy at Hero Digital, I have a passion for connecting with businesses and teams to explore innovative ways of enhancing customer engagement through superior products and services. I bring a unique perspective to strategic planning and execution and I enjoy navigating complex challenges to drive impactful outcomes.

Chris Kostakis - CTO

Job Titles:
  • Chief Technology Officer
As the Chief Technology Officer (CTO) at Hero Digital, I develop and execute technology strategies and operations for companies undergoing rapid growth phases, rebranding efforts, and cost optimization initiatives. Leveraging my twenty-year career in growth-focused IT consulting, I enjoy driving technology initiatives that align with business goals for my clients. My approach focuses on building and enabling technology capabilities and teams to achieve digital business objectives.

Dan Neiweem - Managing Director

Job Titles:
  • Managing Director
  • Managing Director, Central
As a Managing Director at Hero Digital, I bring over 15 years of experience as a Business Consultant specializing in IT/Business Strategy, Mobile, eCommerce, User Experience, Digital Marketing, and Operations projects. I have expertise in running large-scale projects and driving digital transformation initiatives for leading brands and organizations globally. I have spearheaded solution development across a diverse range of industries including automotive, professional services, manufacturing, healthcare/life sciences, and more.

Danielle Rossi - Managing Director

Job Titles:
  • Managing Director
  • Managing Director, Northeast
I'm an Executive Vice President and Managing Director at Hero Digital, spearheading a client-centric organization of cross-discipline experts in strategy, creative, technology, digital marketing & media, and data. With a strong focus on driving revenue for Fortune 500 companies, I lead digital-first consultants dedicated to solving clients' business challenges and building successful client portfolios. I actively contribute to Hero's Global Executive Leadership Team and Women in Leadership Group.

David Harrelson - Managing Director

Job Titles:
  • Managing Director
  • Managing Director, Southeast
As an Executive Vice President and Managing Director at Hero Digital, I bring over 27 years of experience in business development, executive management, and digital transformation initiatives within high-growth global organizations. I collaborate closely with senior executives to envision, develop, and execute comprehensive digital transformation programs that drive engagement with consumers, channel partners, and employees through omnichannel Customer Experience (CX) experiences.

Jacob Pearson

Job Titles:
  • SVP, Engagement Marketing
As the SVP of Engagement Marketing, I help lead our integrated Marketing Services engagements across account strategy, media delivery, RevOps and analytics. I have 20+ years of marketing experience combined across a variety of B2C and B2B verticals with a heavy concentration on demand generation marketing during the past 7+ years. When I'm not focused on driving effective growth for our clients, I'm busy getting bossed around by my two sons and both dogs.

Jay Dettling - CEO

Job Titles:
  • Chief Executive Officer
As the CEO of a group of Heros, my responsibilities include growing our client base and working with our teams to deliver outstanding outcomes for our clients. I am also focused on talent development and building great careers for our Hero employees. In addition, I focus on expanding our services, building great partnerships with our enterprise technology ecosystem, and bringing the Hero brand to new markets.

Jim Sherman - CFO

Job Titles:
  • Chief Financial Officer
  • Chief Financial Office
I'm the Chief Financial Officer (CFO) at Hero Digital, overseeing all financial aspects of our hyper-growth digital strategy and software integration company. With a background in advising large multinational companies, private equity portfolio companies, and privately held firms across various industries such as manufacturing, consumer products, distribution, technology, professional services, and engineering, I bring a depth of experience to my role.

Kate Kjellberg

Job Titles:
  • SVP, Employee Experience
I am the Employee Experience Leader at Hero Digital, known for my leadership skills and ability to foster cross-functional team integration, optimize marketing services revenue streams, and enhance business operations. I love driving impactful change management initiatives, process improvement strategies, and seamless team integration to achieve collective goals. I believe in driving positive change and fostering a collaborative work environment within Hero Digital.

Kevin Hanley

Job Titles:
  • EVP, Marketing Services
I'm the Executive Vice President of Marketing Services at Hero Digital, and have a proven track record of developing and executing digital transformation initiatives for some of the world's largest brands. I'm known for driving strategic growth and digital evolution for organizations seeking to enhance their brand presence and customer engagement. I thrive on delivering exceptional results for Hero Digital's clients.

Mark Patten

Job Titles:
  • EVP, Head of Delivery and Practices
  • EVP, Head of Practice Disciplines and Delivery Operations
I am a visionary business leader and B2B/B2C marketing expert with a passion for leveraging cutting-edge technology and digital marketing services to deliver award-winning Customer Experience (CX) solutions. With over 20 years of experience in executive-level leadership, I have overseen all aspects of agency operations and CX consulting, driving growth and success for organizations in the dynamic digital landscape.

Mary Schneeberger - Managing Director

Job Titles:
  • Managing Director
  • SVP, Performance Optimization
I am the Senior Vice President of Performance Offering at Hero Digital, with a strong focus on driving value for clients through data-driven strategies and personalized experiences throughout the customer journey. I enjoy solution selling, business development, platform implementations, and optimizations for the Adobe and Salesforce product suites.

Michelle Berryman

Job Titles:
  • Executive Creative Director
I believe in the power and elegance of simplicity, that joy is not accidental, and that interactions should be authentic, meaningful, and pleasurable. I strive to make an emotional connection with users by eliciting desire and delight even in routine moments. I am a Fellow and past president of the Industrial Designers Society of America and was named one of the 50 Most Influential Designers of the last 50 years in 2015.

Pam Butkowski

Job Titles:
  • SVP, Delivery Management
As Senior Vice President of Delivery Management at Hero Digital, I am a dynamic and results-driven leader with a passion for delivering exceptional client experiences through strategic project management and operational excellence. With a strong background in delivery management, I bring a wealth of expertise and a proven track record of successfully leading and executing complex projects for clients across various industries.

Scott Webb - Chief Commercial Officer

Job Titles:
  • Chief Commercial Officer
I bring a wealth of experience in driving outcomes for Hero, its clients, and our customers. With almost two decades of experience, I have been instrumental in leading go-to-market activities in digital platform services. My expertise spans across digital customer experience, eCommerce, and marketing, having delivered impactful solutions for clients in Branded Manufacturing, Distribution, Retail, Consumer Goods, and Financial Services sectors.

Victoria Phillips

Job Titles:
  • EVP, Delivery & Operations
  • Head of Delivery Operations
I'm the Executive Vice President of Delivery and Operations at Hero Digital, overseeing successful outcomes-based delivery strategies and operations. With a strong emphasis on creating tools and processes to ensure the high-quality delivery of client work, I am dedicated to assembling top-tier teams to exceed client expectations. I love orchestrating the successful execution of complex initiatives.

Yana Vaysman

Job Titles:
  • Managing Director, Managed Services
  • SVP, Managed Services
As the Senior Vice President of Managed Services at Hero Digital, I have a proven track record of success in the digital industry. I have played a key role in managing successful startup expansions and subsequent acquisitions, with a focus on driving growth. My commitment to driving operational excellence, enhancing system performance, and delivering value to clients make me a trusted leader in the digital services industry.