VOICE CONTACT SOLUTIONS

The VCS family are a well nurtured, talented and engaged team, who continue to help our clients to grow and reach new heights. Technically, our capability is unrivalled both from a product availability AND custom build solutions perspective. Our team of software developers work tirelessly to reduce customer effort and support clients with their digital transformation projects... Over the last decade, we have not only enjoyed the gorgeous weather, spectacular wildlife, idyllic beaches and out of this world cuisine, but we have loved building and growing our VCS family. We are extremely proud of the fact that our senior leadership team have developed within our organisation over the course of their careers starting from the front line... With those principles in mind we have developed a leading contact centre along with a keen eye for technical enhancements to customer experiences as well as embracing a number of key partnerships.

Primary location: Durban South Africa