GENERATIONS ESCROW - Key Persons


Anne Callahan

Job Titles:
  • Officer
  • Senior Certified Escrow Officer
Anne knew in her first meetings with the Generations corporate team that the company would be a good fit for her. She appreciates the management's support and resources, the teamwork, and its professionalism. For Anne, these are the ingredients for success. Anne believes a positive work environment makes for an enjoyable life both inside and outside the office. Anne has worked as an escrow officer for 34 years. Along the way, she earned her Senior Certified Escrow Officer designation through California Escrow Association. Anne is qualified to handle all types of sales and refinances, including commercial properties. She also processes business and mobile home transactions - unique escrows which require special expertise. Anne values her relationships with all her clients. Helping them through the escrow process is what she loves and what she does best! She enjoys the challenge of her work and has the experience and knowledge to do it well.

Brandi Rivera

Job Titles:
  • Senior Escrow Officer / Laguna Hills
When Brandi Rivera joined Generations Escrow, she found a supportive team that made her feel right at home in a friendly, gracious environment. The company's reputation and high standards for client care match her own goals and create a place for professional growth. Brandi brings 26 years of experience to Generations Escrow. She began her career as a customer service representative in the title industry. Over the years, she continued to grow and expand her knowledge in the escrow business. She now handles resales, REO's, short sales, refinances, reverse mortgages, and commercial escrows. She takes great pride in protecting her clients' funds and information as a neutral third party while offering excellent service. She always brings reassurance and comfort to the most anxious customers, especially the first-time home buyer. Brandi's knowledge and positive attitude make her an asset to her Generations team and her valued clients. It is our good fortune that Brandi decided to make Generations her professional home.

Bri Joy

Job Titles:
  • Member of the Orange County Sales Team
  • Sales Executive
Biography With a background in Luxury Property Management, Bri prides herself on her attention to detail, follow-up, proactive time management, and desire to create a special and memorable experience for each of her clients. Growing up in the small and unincorporated mountains of Modjeska Canyon, getting to her neighbors was the lifestyle in which she was raised. For that reason, Bri considers Business Development her dream job- "I love coming to work every day and getting the opportunity to engage!" When she's not hard at work, some of her favorite pastimes include: roller skating, snowboarding, camping, visiting art galleries/museums, and going to the local Farmer's market. With Realtor parents and Broker grandparents, Bri has a unique insight into the industry and uses that insight to frame her Business Development approach. Bri's motto: "Building friendships is a passion- building partnerships is a privilege."

Debbie Ettelt

Job Titles:
  • Branch Manager / Senior Escrow Officer
Debbie has spent the past 21 years in Orange County's escrow industry. At Generations, she found a team that is supportive and gracious. She values the positive environment where employees work well together. The company's reputation and its high standards for client service match her own professional goals. Debbie knows the escrow process is challenging for many people, especially the first-time home buyer. She sees her job as the perfect opportunity to help people understand the escrow experience and to move them through it with confidence. Debbie takes pride in her communication skills and her attention to details. She is accessible to her clients and always ready to be a good listener. She has a practical, hands-on approach to every transaction and a sympathetic, personal touch with her clients. These traits, combined with her years of experience, make her the "perfect package" of escrow talent! Debbie handles many types of escrows, including resales, refinances, and REO's.

Irene Villalobos

Job Titles:
  • Member of the Orange County Sales Team
  • Director of Major Accounts

Jane Boulay

Job Titles:
  • Senior Escrow Officer
Jane Boulay says she knew from the start that Generations Escrow would be a good place to further her escrow career. She received a genuinely warm welcome from the management team who answered all of her questions and helped her get situated in her new position. Jane was immediately at home in an environment where everyone is willing to step up and assist when needed. In all, it's been a win-win for Jane and Generations. Jane finds great satisfaction in working with her clients. Every escrow transaction is different, and she learns something new in each one. She takes pride in being an effective communicator and loves a good challenge. She has the skill set to rise to every occasion, delivering results with a pleasant and confident attitude. Jane brings 19 years of escrow expertise to our clients. It is our good fortune that she has brought her talents to Generations

Jennifer Flannery

Job Titles:
  • Member of the Orange County Sales Team
  • Sales Executive

Jeremy Mills

Job Titles:
  • Member of the Orange County Sales Team
  • Director of Marketing and Orange County Sales Manager

Jesse Warner

Job Titles:
  • Leader
  • Branch Manager / Senior Escrow Officer
  • Senior Escrow Officer and Manager
Generations Escrow is fortunate to have Jesse Warner as a Senior Escrow Officer and Manager in our San Diego Office. Over the past 30 years, Jesse has built a strong client base in the local community and beyond. Real estate professionals have come to rely on his technical and communication skills to keep their escrows on track from start to finish! Jesse is a leader who also values working with a team of experts. He is a problem-solver, an excellent communicator, and a genuinely first-rate escrow officer. He has earned a reputation for his escrow know-how and his client-centered approach to the escrow process. Jesse's high professional standards enable him to deliver value to his clients every day and in every transaction. He handles all types of residential and commercial transactions.

Kellee Sauter

Job Titles:
  • Sales Executive

Kellie Tuer

Job Titles:
  • Member of the Inland Empire Sales Team
  • Director of Sales Inland Empire

Kim Heyden

Job Titles:
  • Senior Escrow Officer

Kimberly Colio

Job Titles:
  • Senior Escrow Officer

Kimberly Eachus

Job Titles:
  • Senior Escrow Officer
Kim fell in love with the real estate industry early on and chose to make it her life's career. After 30 years, she is glad she made that decision. She joined Generations Escrow, because she appreciates the company's high standards and the sense of teamwork she feels with her co-workers. Kim handles all types of real estate transactions, including residential resale, commercial sales, 1031 tax deferred exchanges, short sales, REO, refinances and reverse mortgages. She takes pride in her constant communication and ability to always be one step ahead. Kim strives to be proactive, providing a smooth and timely closing. She is truly passionate and dedicated to helping buyers and sellers reach their dreams. Kim believes in continuing education to stay up with the everchanging real estate industry. She is a Certified Escrow Officer and is a member of the American Escrow Association and California Escrow Association.

Laney Berardino

Job Titles:
  • Senior Escrow Officer
At Generations, Laney Bernardino has found a culture of support and teamwork. She values the direct access she has to management and other support staff. Her professional goals of building her business and improving her skills are supported from the top and at every level. The company is a friendly and welcoming work environment. For these reasons and more, Laney made her move to Generations. Laney understands how the escrow experience can be stressful for some clients. She works to keep the process as worry-free and understandable as possible. She knows the importance of communication and makes a point of keeping everyone "in the know" from start of escrow to the day of closing. Laney is dedicated to her career and the satisfaction of her clients. Building relationships and a love of working with people are the corner stones of her success. Laney has 20 years of escrow experience managing sale, refinance, reverse mortgage, and short sale escrows. One of her current goals is to earn the Certified Escrow Officer designation.

Linnzy Castillo

Job Titles:
  • Escrow Officer

Lisa Rietz

Job Titles:
  • Senior Escrow Officer
At her first meeting with the Generations corporate team, Lisa Rietz knew she had found a match for her own professional goals. It was then that she gained an understanding of the company's work ethic and core values. Lisa saw an opportunity for growth and success which would help her deliver the first-rate service that has been the hallmark of her career. Lisa is enthusiastic about her profession. She enjoys helping buyers fulfill their dreams and creating a satisfying experience for them and for all her clients. She takes great pride in her ability to deal promptly and effectively with every situation. Lisa loves a good challenge and will rise to the occasion, delivering results with a pleasant and confident attitude. Lisa began her career in the property management business over 35 years ago. Eventually, she became the company's Administrative Assistant to the Director of Finance and then made the move into escrow. From that point, she never looked back! Lisa specializes in Laguna Woods Village sales and also has experience with bank-owned foreclosures and auction properties. We are fortunate Lisa made the decision to join our escrow team.

Madison Eckenrod

Job Titles:
  • Member of the Inland Empire Sales Team
  • Sales Executive

Mary Yoon

Job Titles:
  • Member of the Team
  • Senior Escrow Officer
Mary Yoon is a proud member of the team at Generations Escrow. She chose Generations because of its reputation for professionalism and the knowledge of its staff. Mary recognizes the benefits of being surrounded by people who know every aspect of the escrow industry and can share their experience with her. Mary enjoys meeting Sellers and Buyers and getting to know them during the transaction. Every day presents an opportunity to build a relationship. No two escrows are the same, so there is always a chance to learn a new skill or process. Mary brings 10 years of experience to her job, specializing in 1031 exchanges, manufactured homes, and residential purchases. She thrives on the fast pace of working in escrow and the ever-changing challenges which make her job interesting.

Melodie Corbin

Job Titles:
  • Senior Escrow Officer

Peggy Pinto

Job Titles:
  • Branch Manager / Senior Escrow Officer

Raechelle Boniver

Job Titles:
  • Senior Escrow Officer

Rob Ross

Job Titles:
  • Branch Manager / Senior Escrow Officer
At Generations Escrow, Rob found a quality team made up of people who desire to do the right thing. The company has a reputation for providing support, stability and value for both its associates and clients. For Rob, these ideals are aligned with his own. It was our good fortune that he decided to make our company his professional home! Rob loves a challenge! He sees his job as highly technical but also rewarding. His goal is to be a resource for his clients, so they can more easily navigate the twists and turns on the path to achieving their goals. With 22 years of experience, Rob has closed many types of transactions including commercial, new construction, vacant land, REO (bank-owned), short sale and refinance. Rob's focus is in residential resale, where he excels at assisting buyers into their new homes and sellers on the next leg of their journey.

Ryan Cliff

Job Titles:
  • Sales Executive

Sam Khiev

Job Titles:
  • Senior Escrow Officer

Shana March

Job Titles:
  • Senior Escrow Officer
  • Senior Escrow Officer / Menifee
Shana has served the escrow industry for 15 years and loves the work, because it presents new challenges every day. In the fast-paced environment of the escrow office, she is always "on her toes", ready for the next challenge! She has worked for other companies in the past, but for Shana, none compare with Generations Escrow. The Temecula team and the corporate staff are always ready to help and make her feel like family. Delivering excellent customer service is her top priority, and she is supported in her efforts by the positive attitudes of her co-workers. Shana's job satisfaction comes from learning new things and being part of the biggest events in her client's lives. Her areas of expertise include reverse mortgages, resales, refinances, and short sales.

Shelly Garibay

Job Titles:
  • Branch Manager / Senior Escrow Officer

Theresa Lamka

Job Titles:
  • Branch Manager / Senior Escrow Officer

Tisha Monaco

Job Titles:
  • Senior Escrow Officer

Valerie Barker

Job Titles:
  • Assistant Branch Manager / Senior Escrow Officer
Val has worked in the escrow industry for 40 years. She prides herself on strong communication skills, hands-on commitment to every escrow, and a strong work ethic. She has a solid background in re-sale, refinance, and commercial escrows as well as short sale and REO transactions. Val enjoys working with buyers and sellers, helping them through the escrow process. She knows her success is based on relationships and that every individual interaction makes a difference. She makes it her mission to keep customers informed on the progress of their transaction and guide them every step of the way. With hard work, dedication, and a deeply-held passion for service, Val provides the smooth and smart escrow experience that puts her at the top of her league.