LOC-DOC - Key Persons
Job Titles:
- Member of the Project Management Team
- Project Manager
- Project Manager - Electronic Security Division
Andrew Moody has completely transformed himself since joining our team and Consistently exhibited the type of leadership skills in line with our Company Culture. We are so happy he is transitioning to the role of Project Manager of Electronic Security and equipping him to lead his team. Originally from Mooresville, NC, Andrew loves the outdoors, fishing, hunting, woodworking, and doughnuts!
As a part of the Electronic Security Team, Andrew is really focused on doing quality work and setting a precedent of excellence in the field. Andrew brings adaptability and versatility being able to work with mechanical and electronic devices. We appreciate all that Andrew brings, his standard of excellence, and we are proud to have him on our team!
Here's what Andrew has to say about Loc-Doc:
"I love coming to work everyday knowing that I am part of a team, and that if I need help or just a pick me up someone is there for me. Loc-Doc has created a culture that I have not seen at any other job I've ever had, and it's awesome to be apart of. My favorite part about my job is being able to wake up in the mornings and not dread going to work because of the environment and team that I get to be apart of. I enjoy what I do because I get to work with a great team and each day presents new challenges."
Here's what the Team has to say about Andrew:
"Andrew brings a unique perspective and intentionality to his work and he is very passionate about making sure things are done the right way." - Chad Lingafelt, Managing Partner
Originally from Tennessee, Brandon joined our team this year and has been diligent in learning and implementing our company's core values. He has shown an eye for detail and accuracy during this training interval and his background in sales and service has helped him empathize and problem solve during in field training with our customers. You can find Brandon enjoying the great outdoors on the weekend, hiking fishing, or watching a Vols game.
Here's what Brandon has to say about working at Loc-Doc:
"The atmosphere is nothing like I've ever been a part of before…the training I have received has been top notch and the transition as a part of the team has been a smooth and easy process."
Job Titles:
- Electronic Security Technician
In 2004, after switching careers from Radio Broadcasting, Chad took a chance on an opportunity in a new industry as a trainee technician with Loc-Doc, Inc. Over time, he developed a cloud based work order and customer management system that cultivated a rapid growing environment at Loc-Doc.
In 2012, after developing an operational structure, Chad entered into Partnership and has led and grown Loc-Doc to a team of over 40. His ideas and vision set the course we are on now of expansion! He continues to help his teammates develop and succeed independently in their roles with 1 on 1 mentoring and training sessions.
Since 2014, Chad has documented growing pains, inner workings of our structure, and how to develop a culture of teamwork with videos distributed on YouTube so other entrepreneurs could learn through his experiences. This desire to help others continues with personal consulting and mentoring of other business leaders.
In 2018 he crafted & implemented our Core Values to be a guide for our team's operation, started the Coffee Break Podcast, & launched local mobile service in Greenville, SC and the surrounding areas.
In 2019 he created and launched our Digital Content Creation division and added to our App Development team opening up opportunities to provide these services to others in the Security Industry.
Job Titles:
- Managing Partner
- Electronic Security Technician
Christoper attended the Highland School of Technology during high school and studied Manufacturing, Engineering, and Drafting. A passion for Computer Aided Drafting and CAD programs was ignited and has grown considerably since that time.
Born in Greensboro but raised in Gaston County, this NC native holds a wealth of knowledge on all things electronic and has been an incredible resource on our Team and Large Projects. Christopher's passion for electronics has been utilized as a patient guide for our customers and fellow team mates helping them navigate and troubleshoot issues they may encounter.
In his free time, Christopher enjoys playing all manner of games from video based to cards, and watching his favorite Hockey team the Flyers play!
Job Titles:
- Electronic Security Technician
Job Titles:
- Electronic Security Technician
Derek has built a solid reputation within our company as "THE Guy you WANT on your team". He is the ultimate team player. The first to volunteer to help out on projects, consistently reliable, and maintains a positive attitude that influences those around him.
Experience as a former high school football nose tackle on the defensive line helped craft the team mentality he now exhibits daily. This core value of refined quality is shown in his work that ensures our customers are satisfied.
Derek is a huge family man and loves to spend time with his wife Britney and daughter Adalyn. He also loves the outdoors, fishing, camping, shooting, & hiking and would love to visit Alaska!
Here's what Derek has to say about working at Loc-Doc:
"I love the atmosphere we have at Loc-Doc. It makes you want to be a better person at home as well at work. It does not feel like you are at work when you're here; it's more like a hobby and we are like a family."
Dylan Tyler, originally from New York, has lived in North Carolina since he was two. He enjoys the outdoors, shooting guns, and has an interest in farming. In his spare time, he can be found spending time with his lovely wife Allyson and Golden Retrievers Crush & Winnie. Dylan's passion for the locksmith trade was established when he would observe and assist his father, Mike, in the back of his Loc-Doc Service Van. Dylan has been with our team for 4 years and still exhibits that original passion for assisting customers with their security!
Job Titles:
- Account Manager
- Member of the Sales & Account Management Team
Meet Eric Brown our Account Manager! Eric was born in Indianapolis, Indiana but now calls Charlotte home. He attended Queens University of Charlotte and majored in Business Communication. This experience and his natural aptitude for problem solving and connecting with people has made him a great addition to our growing team.
In his spare time, Eric loves attending auto races, going fishing, and spending time at High Rock Lake with his family and girlfriend Jayme. He also attends the Indianapolis 500 every year. One interesting thing most people don't know about Eric is that he grew up racing Bandolero cars at Charlotte Motor Speedway.
Here's what Eric has to say about working at Loc-Doc:
"I'm excited to be a small piece of a great team with Loc-Doc, and I look forward to providing customers a great experience. "
Eric was born and raised in Clover, SC. He loves learning new things and has always had a passion for figuring out how small mechanical objects work. This passion and mechanically inclined ability has been a boon to our team! Eric has been an instrumental part of completing big projects since his arrival.
In his spare time, he enjoys cinematography, old movies, playing airsoft, and impressing the team with his piano playing abilities.
Here's what Eric has to say about working at Loc-Doc:
Job Titles:
- Electronic Security Technician
Born in Tampa, Florida but a 20 year resident of the Queen City, North Carolina is the place Jennifer calls home. She joined our team with a background in office management and experience in the insurance industry. With a heart for helping people, she's been supporting the Accounting Team and HR for the last 12 years. Her passion for helping doesn't end with accounting and HR, it extends to health & nutrition, and a lifelong love of music.
Jennifer loves to sing with the kids she volunteers with at church and is enthusiastic about music as well as her favorite treat ice cream. When not working, you can find Jennifer going on new adventures with her husband of 20 years, spending time with her two children, and spoiling her golden doodle Sydney.
Once a resident of the Queen City, Jessica now calls sunny St. Petersburg her home. With a MBA from Keller Graduate School of Management, love of learning, and work experience in large Corporations, Jessica's career path ultimately led her to join our team as Accounting Director. Being organized and detailed oriented has been a skill set that has helped improved the billing process, set a standard for our Accounting Department, and has impacted and benefited our Customers. When she's not crunching numbers and collaborating with her team, Jessica loves spending time with her husband, traveling the Swiss Alps, dreaming of tiny homes, and making us all want to move to Florida with her sunset Instagram posts.
Here's what Jessica has to say about working at Loc-Doc:
"I've worked for both large and small companies during my career but I have never experienced the type of team atmosphere that Loc-Doc fosters. There are no shortage of instances of individuals stepping up to lend a hand. When I need encouragement or a good laugh, someone is always standing by. This is a company that truly cares about people and it permeates the entire culture."
Job Titles:
- Marketing Director
- Digital Marketing Director
A certified Military Brat, Jessica spent her childhood traveling the globe, quickly learning how to adapt to different cultures, and the importance of connecting with people. This early life skill became a stepping stone that would prepare her for her role at Loc-Doc and ultimately Creative Division the Lab. With a degree in Business Marketing, a decade of blogging, and an aptitude for all things social media, she has been carefully curating our brands voice, offering marketing consulting for other entities, and is always on top of trending topics. A multifaceted individual, you can find her casting actors, copywriting, Producing commercials, and managing projects for our Creative Division and on alternate days, curating our social feeds, organizing internal productions, updating our website, and event planning for internal and external events.
Some of her daily inspiration come from marketing gurus Gary V, Donald Miller, and YouTube Creators Casey Neistat, Sailing La Vagabonde, Disney Food Blog, and Bon Appetit! You can see these influences in her posts, emails, graphics, infographs, blogs, thumbnails, and collaborations with other industry partners.
Jessica adores her two children Katie and Clark, and dedicates most of her phone space to pictures of their everyday life. She is addicted to researching, extra dark chocolate, TikTok, and loves to travel to new places. Follow Jessica on Instagram @JessLingafelt or connect on LinkedIn!
Job Titles:
- Electronic Security Technician
Jordan joined our team in 2018 and has really shined with his optimistic outlook and organizational skill set. He has a great understanding of trouble shooting and although new to the security industry, has adapted and become a key part of assisting with large projects as well as the champion of our first ever team lock picking contest. A true happy Camper, Mountain Biker, and outdoor enthusiast, you can find Jordan somewhere in the great outdoors on the weekend or spending time with family in Mooresville.
Here's what Jordan has to say about working at Loc-Doc:
Josh Smith | Locksmith Technician
Josh is originally from Gastonia, NC but relocated to South Carolina as part of our Greenville Expansion team. If you know Josh, you know about his wife Lynn, and three children, Christian, Jayden, and Peyton! Josh is a big family man and enjoys weekly family game nights, Dance Battles, and Family trips to Disney! When he's not participating in a sing off, you can find him coaching Youth Sports teams and helping local children in the community develop into strong leaders.
Here at LocDoc he exhibits the same. Josh has taken several new team members under his wing and helped to mentor, guide, and coach in field work so they can develop the skill sets to become independent leaders.
Here's what Josh has to say about working at Loc-Doc:
"There are no two days alike. Having something new everyday to learn and grow from is amazing. I feel so accomplished when I complete something that I've never done before. One of the things I love about working at LocDoc, no matter what you get yourself into in the field, you know you can count on your teammates to help you out. It's an awesome culture and they look after you, not only on the business side, but also more on the personal side. I'm a better husband, father and leader because of LocDoc. I love working at LocDoc and more importantly my family loves that I work at LocDoc!"
Job Titles:
- Account Manager
- Member of the Sales & Account Management Team
Talented home cook, expert fisherman, and all around good guy, Kevan Starr is one in a million. With 5 years of experience in the Commercial Construction Industry, he is an expert at quickly assessing and guiding you to the right custom solution for your security needs! A local from good ol' Mt Pleasant, he enjoys hiking, camping, finding great eats while traveling, and spending time with his wife Cammy and two sons.
Job Titles:
- Product Manager
- Customer Service
Meet Levi, our key player for Customer Service. Levi is proficient at communicating with customers and within our team! He has helped to build processes to improve customer service and communication! His experience in serving the customer and meeting their needs has helped him develop and excel in his role at Loc-Doc Security.
We appreciate all that Levi does and are happy to have him on our team!
Here's what Levi has to say about working at Loc-Doc:
Job Titles:
- Electronic Security Technician
Michael has had a love for working with computers and electronics ever since the moment he interacted with a Texas Instrument in fifth grade. It was love at first byte and 15 years of computer programing and problem solving later, he is still passionate about electronics.
This has been influential in his career path and provided him with skills that are essential for his position as an Electronic Security Technician with our team. As a security and technology expert, he helps guide and advise our customers with advanced security solutions.
Michael, his wife Kerrie, and two sons Macon and Kallen make their home in Greenville, SC. In his spare time, Michael enjoys singing, songwriting, audio and video production, movies, playing games and spending time with his family and friends
Job Titles:
- Member of the Project Management Team
- Project Manager
Community leader, dedicated family man, and always with a great attitude and smile! We are talking about one of our favorite team members, Mike Tyler! Mike has been an important step in our company's growth. As a Project Manager, he guides, advises, and leads on major projects. He also serves as a living example of faithfulness to his team. Dedicated, knowle dgeable, and always willing to help in any situation, we wouldn't be as successful without his positive attitude and work ethic.
Here's what Mike has to say about working at Loc-Doc Security:
From Cary, North Carolina, this VOLS fan and lacrosse guru is motivating and coaching our Team on the road to success. Nathan is not only a lacrosse coach in his spare time, but our team coach, encouraging and driving us to surpass our monthly goals! Nathan loves skittles, eating at Common Market, and spending time with his dog Susie.
Here's what Nathan has to say about working at Loc-Doc:
"I love the team atmosphere. Great group of people trying to accomplish the same goal. It's a great feeling knowing the people you work with care about both my personal and professional growth."
Here's what the Team has to say about Nathan:
"There is never a dull moment with Nathan. He is always looking for ways to change the game, to improve himself and his team. He has played a major role in the progress of our company because of his drive for success. If Nathan is around, you can guarantee 2 things are happening: Hard work and laughter." Sam Gray, Purchasing Manager
"I have enjoyed watching Nathan develop into a powerful motivator for our team. He has an unparalleled passion to succeed in life. Nathan leverages his background in Lacrosse and experience as a High School Lacrosse Coach to help our team exceed our daily and monthly goals." Chris Lowery, Managing Partner
"Nathan is a "coach" for our technicians onsite. He is constantly asking "What can I do to help?" And looking for ways to improve our processes. He keeps our eyes on the prize every week by reminding us where we are at and what our goals are." Levi Gray, Customer Service
Sam Gray, Purchasing Manager from Kannapolis, NC has been with our Team for 5 years. A self proclaimed chicken wing fanatic and connoisseur, Sam says he could eat wings every single day of the year! His favorite wings can be found at Seoul Food Meat Company and his favorite candy is Bacon. Yes, I said Bacon. Sam enjoys spending time with his wife Jeana, daughters Moriah & Anderson, and in his free time likes camping and having epic rap battles.
Sam has been with us during the growing pains and expansion over the last 5 years and is a key part to our success. His quest for knowledge and love for facts has helped organize and improve our Inventory Management. We are so happy to have Sam as a part of our team and look forward to more years together listening to Phil Collins!
Here's what Sam has to say about working at Loc-Doc:
Always with a smile and a joke, Sergey has one of the best attitudes and you always walk away smiling after being around him. Driven and one of the top producing technicians on our team. He's won over 4 internal contests and earned the nickname Tiger! Just like a tiger, he goes after a goal with precision and noticeable results.
Originally from Belarus (the same country as entrepreneur Gary Vaynerchuk) and with over 20 years in the Security industry, Sergey is making a dramatic impact in the success of our team.
He loves being outdoors, going to the shooting range, hunting, and spending time with his family. One of his favorite restaurants is P.F. Changs, and he enjoys sharing bits of his culture (including sweets) with our team.
We are proud to have such a great and happy member on our team!
North Carolina Native, United States Coast Guard Veteran, Pittsburgh Steelers Fan, Disney Enthusiast, Pit Master and most recently Captain of the Lake. Thomas is one of the most interesting people you'll ever meet!
Thomas started as one of our door and lock specialists and has been a solid addition to our team. His natural abilities and leadership skills have been a boon to our growing company and has allowed him to transition into a Training Role. He is always ready and willing to go the extra mile for our customers and has been a problem solver in the field helping other teammates. As the Training Director, he is responsible for ensuring our team is equipped with knowledge and real world experience so we can exceed industry standards and our customers expectations. Thomas received the #alwaysimproving award in 2018 voted on by his peers and continues to improve and exceed daily!
Husband, father, and all around great guy, you can find Thomas on the weekend coaching a sports team, roasting whole pigs, and just hanging with his family!
We are happy to have Thomas on our team!
Here's what Thomas has to say about Loc-Doc:
A lasagna loving Eagle Scout who once dreamed of being a Shepherd in New Zealand, William joined our team in 2018 as our in house Locksmith! William enjoys running and has a 5k on the horizon. He enjoys spending time with his wife and son and dabbling in photography.
William has been a great addition to our team with his excellent customer service skills, heart for others, and his excellence at supporting his team! His natural tendency has been to help others so much so that he was voted Rookie of the Year by his team mates!
William has transitioned to Warehouse Manager ensuring our customers receive their products promptly! If you stop by our office, you will most likely find him with a smile, helping a customer or team mate.
We are so glad to have William as part of our team!
Here's what William has to say about working at Loc-Doc:
"I really enjoy creating professional relationships with customers and making sure they have the have the smoothest experience they can here. Knowing that I can help people with a problem they're having is one of the best parts of my job.
The culture we have at Loc-Doc is like none I've ever seen, the moral and friendliness is through the roof and it's a job that I'm happy to wake up for."
Here's what the Team has to say about William:
"Adaptable and Fun to be around and work with. He never says no, just gets things finished. He's stepped up big time and he takes pride in his work and is always willing to help those around him."
Job Titles:
- Account Manager
- Member of the Sales & Account Management Team
North Carolina native and true southern gentleman, Zach Phifer, hails from Indian Trail and is one of the most charming people you will meet. He enjoys Paddle Boarding, and can be found on the weekend hanging with his lovely wife Holly. With 4 years of experience in the Lock and Security industry and a background in Criminal Justice he is here to help provide you with a custom solution and guide you through the entire process!
Here's what Zach has to say about working at Loc-Doc:
"I love being able to work with passionate people. There is a genuine feeling of cooperation and shared goals that revolve around helping our customers. I like being an account manager because I enjoy talking to people."
Here's what the Team has to say about Zach:
"He is the ultimate team player. Consistently is doing the right thing even when others aren't around. Always willing to stop what he's doing to help others achieve the goal that they're trying to accomplish." Nathan Hammer, Service Manager
"The best thing about working with Zach is I can trust him to do what he says he will do. When I come to him with an issue, he immediately picks up his phone to resolve the issue. He is a go getter and a huge team player!" Levi Gray, Customer Service
"Zach puts the team first and is willing to do any task that will make the team successful." Chad Lingafelt, Managing Partner